Frequently Asked Questions About Bottis Plumbing & Heating, Inc.
What services do you provide?
We offer comprehensive plumbing, heating, and HVAC services for both residential and commercial clients. Our services include installations, repairs, maintenance, emergency assistance, water heater and boiler work, sump pump installation, gas piping, drain cleaning, and bathroom and kitchen renovations. We're equipped to handle a wide range of needs to keep your systems running smoothly.
Do you offer emergency service?
Yes, we provide emergency services. When urgent situations arise, such as leaks, heating failures, burst pipes, or backups, our team responds promptly to address the issue and restore safety and functionality to your home or building.
Are you licensed and insured?
Yes, Bottis Plumbing & Heating Inc. holds all necessary licenses and maintains full insurance coverage as required in Massachusetts.
Do you offer free estimates?
We provide complimentary estimates for most installation projects and larger jobs. For service calls and diagnostics, a standard service fee may apply.
What brands do you install or service?
Our technicians are experienced with all major plumbing and heating brands. This includes, but isn't limited to, Viessmann, Bradford White, Navien, Liberty Pumps, T&S Brass, and Leonard Valve.
How quickly can you schedule a service call?
We typically arrange appointments within 24 to 48 hours, with urgent issues receiving priority attention.
What causes low water pressure or inconsistent hot water?
Several factors can lead to these issues, including blocked aerators, malfunctioning pressure regulators, old pipes, water heater problems, faulty mixing valves, or mineral accumulation in the system.
Do you warranty your work?
We stand behind our work with a workmanship warranty for installations. Additionally, all equipment comes with manufacturer warranties for your peace of mind.
What's the best way to prevent plumbing or heating issues?
Regular annual maintenance is crucial. It allows us to identify and address minor issues before they escalate into major problems, potentially saving you from costly repairs in the future.
Do you offer maintenance plans or memberships?
We do offer an annual service membership. This includes benefits such as priority scheduling, reduced rates, and regular system inspections to ensure optimal performance of your plumbing and heating systems.