Several customers reported feeling overcharged for services, with some describing aggressive sales tactics and high estimates for repairs.
Service Quality
While many technicians received praise for their professionalism and expertise, there were notable complaints about poor service, including missed appointments and unqualified technicians.
Customer Experience
Customers expressed frustration with scheduling issues, including long wait times for service and lack of communication regarding appointments.
Positive Technician Feedback
Many reviews highlighted specific technicians who provided excellent service, demonstrating professionalism, thoroughness, and effective communication.
TM
Theresa Massie
2 days ago
5.0
I just had Sila come to my home. I was very pleased with the professionalism of the service guy, Guy. Thank you for giving me reassurance that the heat was on and working.
JM
Jim MacKenzie
4 days ago
5.0
Another excellent Sila checkup of our heating system by Nick this morning. Nick was very informative about our heating and cooling system.
BB
Bkd “bkd”
5 days ago
5.0
Excellent work by Technicians Charles Barragan, Kristopher Pierre, and Carlo Giannone. The job was done professionally, on time, and with great attention to detail. Truly appreciate the teamwork and quality service. Highly recommended.HVAC system and Plumbing.
SN
Stacey Normile
Jan 16, 2026
5.0
Brian fixed our heat today. He was extremely knowledgeable, professional and courteous. He went above and beyond to explain everything. We are more than satisfied with his excellent work. Thank you so very much!!!
CP
Cliff Peacock
Jan 9, 2026
5.0
Nick T. was friendly and knowledgeable. Took care of our current service needs while discussing things to prevent issues in the future. His help and work was high quality and greatly appreciated.
Frequently Asked Questions About Sila Heating, Air Conditioning, Plumbing & Electrical
What services does Sila Heating, Air Conditioning, Plumbing & Electrical provide?
They provide same day HVAC, plumbing, and electrical services with over 30 years of experience.
What are the operating hours of Sila Heating, Air Conditioning, Plumbing & Electrical?
They are open 24 hours a day, 7 days a week, every day of the year.
Where is Sila Heating, Air Conditioning, Plumbing & Electrical located?
They are located at 155 Webster St, Hanover, MA 02339, USA.
Since when has Sila Heating, Air Conditioning, Plumbing & Electrical been established?
The company has been established since 1989.
How can I contact Sila Heating, Air Conditioning, Plumbing & Electrical?
You can reach them by phone at +1 781-205-9988.
Is Sila Heating, Air Conditioning, Plumbing & Electrical active on Facebook?
Yes, they have a Facebook page named 'Sila Heating, Air Conditioning & Plumbing (Boston North Shore Area)'.
What nearby contractors can customers visit near Sila Heating, Air Conditioning, Plumbing & Electrical?
Nearby contractors include KAKS Basement Finishing & Design and Boston Metro Solution. Customers can coordinate with them for related home improvement projects along with HVAC or plumbing services.
Are there any dining options near Sila Heating, Air Conditioning, Plumbing & Electrical?
Yes, Bay State Seafood Express is a nearby restaurant where customers can enjoy seafood before or after their visit.
What fitness or recreational facilities are close to Sila Heating, Air Conditioning, Plumbing & Electrical?
Nearby options include Shea Training Systems gym, Xcel Taekwondo & Fitness Center, CrossFit South Shore, and Row & Ride gym/boot camp for customers interested in fitness activities.
Are there any arts or dance schools near Sila Heating, Air Conditioning, Plumbing & Electrical?
Yes, Cheer Essentials and Bethany's Center for Dance are nearby dance schools offering performing arts activities customers might find interesting.