Customers consistently praised the company's responsiveness, professionalism, and communication throughout the restoration process.
Quality of Work
The team received high marks for their thoroughness and effectiveness in handling water and fire damage, with many customers expressing satisfaction with the results.
Timeliness
Many reviews highlighted the quick response times, with crews often arriving within hours of the initial call.
Staff Competence
Technicians were frequently described as knowledgeable and skilled, with specific mentions of individuals like Paul and Sean for their exceptional service.
DG
Diane Garoulis
Dec 26, 2025
5.0
I hired this company to clean soot that got all over my basement, and house due to hiring a so called chimney company. I spoke to Matt and told him the situation. Immediately he sent Ed out and found soot everywhere. Let me tell you they have the best techs ever. I met with Shane and Dave and I cannot thank them enough. This took sometime because they worked together and thoroughly to make sure all the soot was gone. There are not enough words to thank this company. They are the best!!! I wish I could give them 100 stars. I highly recommend this company.
CB
Chris Bailey
Dec 15, 2025
5.0
I had a devasting fire in my home 11/20/2024 I did a google search and Flood Fire Pro Inc came up did not even look at reviews called got Matt they came right out to home I highly reccomend them my home is amazing inside and out
Thank You all
Chris and wayne bailey
AH
Aftab Haque
Dec 13, 2025
5.0
They are sooooooooo good . Professional and hardworking. Did work same day . I am in Sharon MA and they do a good job with rate reasonable. Definitely recommend and I will call them again if needed 👏👏👏👏👏👏👏
Flood Fire Pro provides repair, remediation, restoration, and cleaning services including Water Removal, Fire Restoration, Smoke Restoration, Mold Removal, and Decontamination.
Is Flood Fire Pro available for emergency services?
Yes, Flood Fire Pro is available 24/7 for emergency services with a quick response time.
Where is Flood Fire Pro located?
Flood Fire Pro is located at 852 Upper Union St, Franklin, MA 02038, USA.
What payment methods does Flood Fire Pro accept?
Flood Fire Pro accepts payments via Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Flood Fire Pro?
Flood Fire Pro offers services in both English and Spanish.
How can I contact Flood Fire Pro?
You can reach Flood Fire Pro by calling +1 800-997-0913 or +1 800-446-3776, or by emailing matt@floodfirepro.com.
What are the business hours for Flood Fire Pro?
Flood Fire Pro operates 24 hours a day, seven days a week.
Are there hotels near Flood Fire Pro for out-of-town customers?
Yes, nearby hotels include Union Place, Franklin Hotel, and Hawthorn Suites by Wyndham Franklin, providing convenient accommodations.
What nearby businesses can provide additional services related to home restoration?
Nearby, Lockewood Building Corporation and Nico's Welding and Fabrication offer construction services, while B & B Aluminum Products Inc. provides gutter services.
How can nearby recreational facilities enhance my visit to Flood Fire Pro?
You can enjoy nearby sports and recreation venues such as GolfX golf course and Rewire Health & Performance gym before or after your service appointment.