Customers consistently praised the friendly, professional, and responsive service from the staff, particularly highlighting individuals like Paul, Sean, and Fernando.
Efficiency
Many reviews noted the quick response times and efficient work of the crews, often arriving within hours and completing jobs promptly.
Communication
Customers appreciated the clear communication throughout the process, with staff explaining procedures and keeping clients informed.
Quality of Work
The quality of the restoration and cleanup work was frequently commended, with many customers expressing satisfaction with the thoroughness and professionalism of the service.
Recommendations
Numerous customers highly recommended Flood Fire Pro to others, citing their excellent service and positive experiences.
JK
Jazmine Keeler
1 day ago
5.0
Paul did an amazing job.
KR
Kylie Reyes
1 day ago
5.0
Pau did amazing im so grateful for his work!!!
SR
Syndia Rosa
Nov 14, 2025
5.0
Fernando and Paul did great work!!
SM
Sandra Morini
Nov 3, 2025
5.0
We found the team from Flood Fire Pro who arrived to our flooding problem to be organized, thorough and dedicated to helping resolve our problem. We are grateful and satisfied customers.
DP
Devanshi Patel
Oct 20, 2025
5.0
Really great experience! Best part was communication and how fast they were! Paul was awesome and a delight to work with!
Flood Fire Pro provides repair, remediation, restoration, and cleaning services including Water Removal, Fire Restoration, Smoke Restoration, Mold Removal, and Decontamination.
Is Flood Fire Pro available for emergency services?
Yes, Flood Fire Pro is available 24/7 for emergency services with a quick response time.
Where is Flood Fire Pro located?
Flood Fire Pro is located at 852 Upper Union St, Franklin, MA 02038, USA.
What payment methods does Flood Fire Pro accept?
Flood Fire Pro accepts payments via Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Flood Fire Pro?
Flood Fire Pro offers services in both English and Spanish.
How can I contact Flood Fire Pro?
You can reach Flood Fire Pro by calling +1 800-997-0913 or +1 800-446-3776, or by emailing matt@floodfirepro.com.
What are the business hours for Flood Fire Pro?
Flood Fire Pro operates 24 hours a day, seven days a week.
Are there hotels near Flood Fire Pro for out-of-town customers?
Yes, nearby hotels include Union Place, Franklin Hotel, and Hawthorn Suites by Wyndham Franklin, providing convenient accommodations.
What nearby businesses can provide additional services related to home restoration?
Nearby, Lockewood Building Corporation and Nico's Welding and Fabrication offer construction services, while B & B Aluminum Products Inc. provides gutter services.
How can nearby recreational facilities enhance my visit to Flood Fire Pro?
You can enjoy nearby sports and recreation venues such as GolfX golf course and Rewire Health & Performance gym before or after your service appointment.