Accurate Baker Elman

4.9
499 reviews

About

HVAC Contractor

Location

Accurate Baker Elman
120 Grove St, Franklin, MA
02038, United States

Hours

Reviews

4.9
499 reviews
5 stars
483
4 stars
3
3 stars
1
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and efficiency in their work.

Customer Service

Customers praised the excellent communication and responsiveness from the team throughout the service process.

Quality of Work

The quality of installations and repairs was frequently highlighted, with many customers expressing satisfaction with the results.

Pricing

Customers appreciated the competitive pricing and value for services rendered, often noting it as a deciding factor in choosing the company.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to service follow-ups and issues after initial repairs.
  • AP
    Andrew Palella
    Dec 23, 2025
    5.0
    Despite being a young guy, Tyler was knowledgeable and very helpful.
  • DB
    David Bouley
    Dec 22, 2025
    5.0
    Clean install, knowledgeable technician found an issue with return air and was able to correct it on the same visit. Super professional and easy to work with. Would highly recommend.
  • JL
    jim lowrie
    Dec 12, 2025
    5.0
    Tyler provided excellent, professional and efficient service, we are very satisfied!!
  • JS
    Jennifer Santana
    Dec 3, 2025
    5.0
    Ryan and his team of skilled coworkers did an outstanding job on the project. Their attention to detail and professionalism were evident throughout the entire process. I highly recommend their services to anyone needing a boiler replacement. They successfully replaced both boilers in less than a week, showcasing their expertise and efficiency in managing demanding tasks.
  • DZ
    Diana Zhu
    Dec 1, 2025
    1.0
    Be care with this company on Oil Heating system. I have recently used this company to do oil heating system for tuning up $249 . After guy finished his tuning up work , he sent me a report to state that the heating system are functionally well and there is no leaking. Two days after service, I noticed that the oil boiler was smoking . So I called them and they sent Jack for a follow up (service Warranty call) on Nov 26 . Jack came and blamed my oil system was old and it was nothing to do with his service. He told he can do some improvement to make it work at least in the heat season. He spent about an hour and charged me $360 (they changed to $249 after I called the office). Nov 29 I found that my house has no heat at all and oil was leaking everywhere. I called them again at Sunday and it was answered by AI. I called office again Monday and they said they had to charge for an emergency call. I told the lady that my heating system was working 10 days ago but now it has no heat and oil leaking everywhere after I was charged several hundred dollars. The lady said she had to talk to her manager. This is the worst experience that I have with an oil heating company.

Frequently Asked Questions About Accurate Baker Elman

What services does Accurate Baker Elman provide?

Accurate Baker Elman offers heating, cooling, and plumbing services available 24/7.

Where is Accurate Baker Elman located?

Accurate Baker Elman is located at 120 Grove St, Franklin, MA 02038, USA.