Business Details
About
PlumberHVAC ContractorAir Duct Cleaning Service
Durfee Plumbing & Heating provides plumbing and HVAC services to the Barnstable County, MA area.
Location
Hours
Reviews
4.6
132 reviews
5 stars
115
4 stars
5
3 stars1
2 stars
2
1 star
9
- KAKevin ArenaDec 30, 20255.0Very professional went above and beyond to help us out with all our issues . Will use him for everything from now
- SCSandy ClarkeDec 22, 20255.0Prompt, efficient, knowledgeable, and reasonably priced...Durfee is the best!
- RMRodger MartickeDec 10, 20252.0The plumber for people with more money than brains? Don’t understand the positive reviews this company is getting…1/4 turn valve leaked and needed to be replaced. It was easy to access and a straightforward job. Quoted priced was $815! I paid the $149 “dispatch fee” and passed on the repair. Another company was on-site for less than 45 minutes and replaced the valve without any issues for about 1/3 the price—without any dispatch fee. Buyer beware!
- SWStacey WisemanDec 4, 20251.0About 5 years ago Durfee helped me when I needed a total bathroom replacement. They did a fantastic job and they were very responsive and easy to communicate with. A couple of years ago, I needed my water heater replaced and I reached out a couple of times. Only got automated responses when I call and never heard back. I called Durfee yesterday to have air bled out of my pipes. Got an automated person answer the phone but was able to have the robot set up an appt for me today between 8 and 12pm. 12pm today, after calling the office 3 times leaving a message with the robot and 2 on the voicemail, emailing them at the office as instructed to do so by the voicemail message. NOTHING!! No text other than an automated one that said "thanks for calling we will reach out to you soon". I changed 2 appointments this morning to the afternoon. Finally showed up at 1pm and they called me saying "we are here", like I did something wrong! You need to communicate way better with customers. You are a "family-owned" business, maybe treat your customers like they are like family. DO BETTER DURFEE PLUMBING AND HEATING!
- MMMargaretOct 12, 20251.0I have been waiting since June 27 for my estimate after paying $500. About a month ago, the owner replied to my review and said that they would call me. I still have not received any phone call. Frustrated!
Frequently Asked Questions About Durfee Plumbing & Heating
Why is my furnace blowing cold air?
There are several potential causes for this issue, including a malfunctioning thermostat, a clogged air filter, or issues with the ignition system. We recommend scheduling a professional inspection to accurately diagnose and resolve the problem, ensuring your heating system functions properly.
How can I prevent frozen pipes?
To prevent pipes from freezing, it's advisable to insulate any exposed piping, especially in colder areas like basements, attics, and crawl spaces. During extremely cold weather, allowing faucets to drip slightly can help maintain water flow and reduce the risk of freezing.
Do you offer emergency plumbing services?
Yes, we provide emergency plumbing services for urgent situations such as pipe bursts, severe leaks, or toilet blockages that occur outside of our regular business hours.
How do I know if my pipes need to be replaced?
Signs that your pipes may need replacement include frequent leaks, decreased water pressure, visible corrosion, or discolored water. Additionally, if your plumbing system is more than 50 years old, it may be time to consider a replacement.
How often should I change my HVAC filter?
We recommend changing your HVAC filter every 1-3 months. The exact frequency depends on the specific type of filter and the level of usage in your home.
Why is my air conditioning not cooling my home properly?
Insufficient cooling can be caused by various issues, such as a clogged filter, low refrigerant levels, or compressor problems. We suggest having a professional technician assess and address the issue to ensure optimal performance of your air conditioning system.
Why should I clean my air ducts?
Air duct cleaning is essential because dust, dirt, pet dander, mold, and other contaminants can accumulate over time. Regular cleaning enhances indoor air quality, improves HVAC system efficiency, and reduces allergens in your living space.
How do I know if my ducts need cleaning?
Indications that your ducts may require cleaning include visible dust or debris coming from vents, increased dust accumulation in your home, unexplained musty odors, or family members experiencing allergy-like symptoms.
Will duct cleaning make my home less dusty?
Indeed, professional duct cleaning can significantly reduce the amount of dust circulating through your home. This results in less frequent cleaning requirements and an overall cleaner living environment for you and your family.
Why is my air conditioner running but not cooling my house?
If your air conditioner is operating but not cooling effectively, there could be several reasons. Common causes include a dirty air filter restricting airflow, thermostat issues, low refrigerant levels or leaks, frozen evaporator coils, a dirty or blocked condenser unit, or leaky or poorly insulated ductwork. Each of these issues can impair your AC's ability to cool your home efficiently.
What types of services does Durfee Plumbing & Heating provide?
Durfee Plumbing & Heating offers plumbing, HVAC services, water heater installation, emergency plumbing, gas line installation, ductless mini-splits/heat pumps, duct cleaning, drain cleaning, and seasonal winterization.
Do you provide emergency plumbing services?
Yes, Durfee Plumbing & Heating provides 24/7 emergency plumbing services for urgent issues like pipe bursts, severe leaks, or toilet blockages.
What are your business hours?
Our regular business hours are Monday through Friday from 8:00 AM to 4:30 PM. We are closed on Saturdays, Sundays, and major holidays.
Where is Durfee Plumbing & Heating located?
We are located at 12 Bertram Avenue, #5, Dennis, MA 02660, USA.
Which payment options are accepted?
We accept American Express, Apple Pay, Cash, Check, Discover, Financing, MasterCard, and Visa.
What brands does Durfee Plumbing & Heating work with?
We work with brands including Viessman, Cooper & Hunter (C&H), Amana Heating & Air Conditioning, State Water Heaters, Bradford White, Daikin, Fujitsu, and Mitsubishi.
How often should I change my HVAC filter?
HVAC filters should be changed every 1-3 months depending on the filter type and usage level.
What nearby businesses can I visit when coming to Durfee Plumbing & Heating?
Near Durfee Plumbing & Heating, you can find Cape Cod Auto Connection Inc. for automotive needs, Concord Electric Supply South Dennis for electrical supplies, and SmartLawn for landscaping services.
How can nearby transit help me reach Durfee Plumbing & Heating?
Cape Transit bus stations near Durfee Plumbing & Heating provide convenient transportation options for customers to reach our location without driving.
Are there any local pet care facilities near Durfee Plumbing & Heating?
Yes, nearby pet care facilities include Cape Cod Veterinary Specialists Dennis and Cape Animal Referral & Emergency (CARE), which offer veterinary and emergency pet services.