Patriot Plumbing & Heating Inc

Reviews

• KC

  Kerry Chan

  Feb 3, 2024
  5.0
  Had a wonderful experience working with Patriot Plumbing. After six months of issues in our apartment complex, and two other plumbing companies providing no relief, PP correctly identified the issue and fixed it immediately. The plumber who came by was very attentive and respectful of our space, cleaning up after his work.
• MT

  Matthew Tulley

  May 9, 2023
  5.0
  Exceptional service. Very solid group of contractors who are efficient. These guys don't drag their feet like some contractors. Also, very easy to communicate with the office to confirm appointments, adjust appointments, etc. All-around a great experience with Patriots Plumbing.
• SM

  Susan Ma

  Mar 24, 2022
  5.0
  We had Anthony, Jamir, Aaron and another guy (sorry I didn't get your name!) work with my apartment complex maintenance team to replace a burst water pipe. Pros: - Very professional and quick to respond, considering how big this task was and that my complex is apparently a new area that they're servicing - Nice and considerate employees. They were respectful of my home space and time. - THEY CLEANED BEFORE THEY LEFT EVERY DAY. This process took a total of 4 days, but they cleaned up every night when they finished. Literally the first time I've ever seen a maintenance-based team do this and I was SO appreciative. - They had to do a lot of work on the fly and the new piping that they installed was a masterpiece. - At the end of each day, someone always gave me a rundown of what they did, what they plan to do the next day, and a contact number in case I needed to get in touch with them. I wish my apartment maintenance staff would take some notes from them because Patriot Plumbing's communication is impeccable. Cons: - Unsure if there was miscommunication between the plumbing company and our maintenance staff, but this process took way longer than originally scoped due to getting the wrong parts, etc. I wish I would have asked for updates during the process because it was difficult to work from home that week and the process didn't give me much time to warn our neighbors about the noise. Overall - I would highly highly recommend this company and their employees. I was very happy with the work they did and grateful for all their help!
• TK

  Thomas K

  Oct 25, 2019
  1.0
  the company did not show up to the appointment. I had scheduled my day around this appointment as I have heat. No courtesy call or any form of communication until I called a few hours later. I then made another appointment the following week. Spoke to Scott for a 7AM appointment then decided to not show up. Try them at your own risk. My tankless system they installed also failed after one year, that attest to their ability as plumbers. Also, anyone who installs a tankless would know that EVERY TANKLESS SYSTEM needs an isolation valve for descaling. It was never installed. Come on.... that is just incompetence.

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