Patriot Plumbing & Heating Inc

Reviews

• RC

  Rita Callahan

  Jul 16, 2024
  3.0
  The plumber that did the work was excellent, worked hard and fast to get the job done. The issue is the billing department which has been my nightmare. Cant get an itemized bill, will not return my calls, I sent a check over 2 months ago just to get rid of them and they continue to bill anyway. Not sure how to resolve a billing issue if they wont return my calls. Never again for this reason
• SC

  Sonia Cordeiro

  Dec 8, 2023
  5.0
  The best of the best IMO. Very professional, great field teams, a bit pricy but worth it.
• SM

  Susan Ma

  Mar 24, 2022
  5.0
  We had Anthony, Jamir, Aaron and another guy (sorry I didn't get your name!) work with my apartment complex maintenance team to replace a burst water pipe. Pros: - Very professional and quick to respond, considering how big this task was and that my complex is apparently a new area that they're servicing - Nice and considerate employees. They were respectful of my home space and time. - THEY CLEANED BEFORE THEY LEFT EVERY DAY. This process took a total of 4 days, but they cleaned up every night when they finished. Literally the first time I've ever seen a maintenance-based team do this and I was SO appreciative. - They had to do a lot of work on the fly and the new piping that they installed was a masterpiece. - At the end of each day, someone always gave me a rundown of what they did, what they plan to do the next day, and a contact number in case I needed to get in touch with them. I wish my apartment maintenance staff would take some notes from them because Patriot Plumbing's communication is impeccable. Cons: - Unsure if there was miscommunication between the plumbing company and our maintenance staff, but this process took way longer than originally scoped due to getting the wrong parts, etc. I wish I would have asked for updates during the process because it was difficult to work from home that week and the process didn't give me much time to warn our neighbors about the noise. Overall - I would highly highly recommend this company and their employees. I was very happy with the work they did and grateful for all their help!
• NR

  Nancy Reppucci

  Sep 4, 2021
  5.0
  I called Patriot Plumbing because my sump pump stopped working and we had 6 inches of water in the basement. We rented a pump and started draining, Rob arrived an hour after I called. He replaced our pump, putting it in a bucket rather than just letting it sit in the dirt hole, he relit our gas water heater and made sure our dryer was working. We were thrilled everything was back and running and so thankful for his professionalism, we would definitely call Patriot Plumbing again!

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