About
HVAC Contractor
Unique Indoor Comfort is a family owned and operated business with over 30 years in the HVAC industry. We’ve built a reputation for superior quality, through years of putting the customer first and getting the job done right the first time. As local residents, our family and expertly trained team of technicians think of our customers as neighbors; our goal is to maintain our reputation as a quality organization, continuing to offer superior heating and cooling services in the Boston area and ensuring that you can be proud of our work and products for years to come.
Location
Hours
Reviews
4.9
242 reviews
5 stars
231
4 stars
4
3 stars1
2 stars3
1 star3
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, professional, and courteous, providing thorough explanations and maintaining cleanliness during service.
Customer Service
Customers appreciate the friendly and accommodating nature of the staff, with many highlighting excellent communication and responsiveness.
Service Quality
Overall service quality is highly rated, with many customers expressing satisfaction with the efficiency and effectiveness of the maintenance and installation work.
Timeliness
Most reviews indicate that technicians arrive on time and complete their work within the expected timeframe.
Pricing Concerns
While many customers find the service reasonable, there are some complaints about high costs and unexpected charges during service calls.
- SCSharon C4 days ago5.0The technician came in to do a heating maintenance on our Navien system. He called beforehand(30 min prior) to let us know he's on his way. When arrived, he came prepared and got the job done. He gave us a summary afterward of what he did today.
- VHValerian HarrisNov 16, 20255.0The service was good and quick. Kerwyn also pointed out that the sensors had to be replaced
- DLDavid LawNov 12, 20255.0Bill did a great job and was able to diagnose the problem very quickly then implement a solution.
- JBJay BeaconNov 2, 20255.0Tevoy was excellent. He showed up on time and took great care of annual preventative maintenance on our furnace and even had protective coverings for his boots. I highly recommend Unique Indoor Comfort. They were great installing the furnace and hot water tank and our first service was so easy.
- BMBrendan MurrayOct 29, 20255.0Their technician was excellent and did a tune up nicely and in a relatively fast time. I would recommend this service and company to anyone.
Frequently Asked Questions About Unique Indoor Comfort
What services does Unique Indoor Comfort provide?
Unique Indoor Comfort offers superior heating and cooling services, specializing in HVAC systems with over 30 years of experience.
Where is Unique Indoor Comfort located?
Unique Indoor Comfort is located at 77 Alexander Road, STE 9, Billerica, MA 01821, USA.
What are the business hours of Unique Indoor Comfort?
Unique Indoor Comfort operates Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Unique Indoor Comfort?
You can contact Unique Indoor Comfort by phone at +1 781-933-7878.
How long has Unique Indoor Comfort been established?
Unique Indoor Comfort was established in 1967 and has extensive experience in the HVAC industry.
Is Unique Indoor Comfort a family-owned business?
Yes, Unique Indoor Comfort is a family owned and operated business with local roots in the Billerica area.
What is Unique Indoor Comfort’s reputation in the community?
They are known for putting the customer first and getting the job done right the first time, aiming to maintain a quality reputation as neighbors in the Boston area.
Are there any automotive services near Unique Indoor Comfort?
Yes, nearby automotive services include A & A Collision Center and Steel Guard Auto Undercoating & Bed Liners, convenient for car repair and detailing before or after your HVAC service visit.
What other contractors and service providers are close to Unique Indoor Comfort?
Nearby contractors include John Scott Seamless Gutter Supply for gutter services, Hallmark Homes Remodeling for roofing, and Solar Slate Solutions for solar installation, helpful if you need multiple home services in the area.
What local attractions or facilities are near Unique Indoor Comfort?
Billerica-Wilmington Airport is close by as a notable landmark and facility, useful for customers traveling by air or interested in checking out the local area after their visit.