Natal's Air Conditioning, Plumbing & Electrical

4.9
1973 reviews

About

HVAC ContractorElectricianSmall Electrical RepairsAir Conditioning ContractorHeating ContractorDrainage ServiceEmergency PlumbersPlumberSewer & Drain CleaningWater Heater Service
"Natal's Air Conditioning, Plumbing, & Electrical is family-owned and operated, servicing the Greater New Orleans and Surrounding Areas! In business since 1974, we specialize in all your Heating, Ventilation and Air Conditioning needs. Call us any time, day or night! We are heating and cooling Professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We, and they, are certified by the following industry organizations: License Number: State of Louisiana Mechanical Contractors License #32848 - Insured"

Location

Natal's Air Conditioning, Plumbing & Electrical
2630 Banks St, New Orleans, LA
70119, United States

Hours

Reviews

4.9
1,973 reviews
5 stars
1,903
4 stars
24
3 stars
9
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Timeliness

Customers appreciate the prompt service and timely arrival of technicians.

Customer Service

The office staff and technicians are noted for their excellent communication and helpfulness.

Value for Money

While many customers find the service to be high quality, some express concerns about pricing being on the higher side.

Thoroughness

Technicians are praised for their thorough diagnostics and detailed explanations of issues and solutions.
  • SW
    Susan Ward
    6 days ago
    5.0
    Natal's scheduled an estimate quickly after I called about a leak. Repair was scheduled the next regular workday after that. Michael Dargis and another staff member did a great job, replaced old pipes and leaking fixtures and even adjusted the price when it took a little less time than had been estimated.
  • EE
    Elsie
    Nov 10, 2025
    5.0
    From the moment I contacted Amaral’s, I knew this would be a great experience. Karen helped schedule the service. She was kind, affable and accommodating. I didn’t need weekend service and she scheduled the first morning appointment for Monday. Nidal is as here as I was getting my daughter off to school and offered to come back after I did. Nidal was friendly and explained the issue. He quickly replaced the thermostat and ordered a part to be put in later. It was truly a pleasure to deal with Natal’s from start to finish and I wouldn’t dream of contacting anyone else for future repairs. 10/10
  • JB
    Jennifer Brady
    Nov 9, 2025
    2.0
    Aaron, my technician, was very efficient and straightforward. I appreciated his honesty and thorough assessment including photos, demonstrating how the prior AC service did some shoddy work. I wish I could have gone with them further than an initial diagnostic. I called two days later to get the quote on the repair and to discuss options. Customer service was nice, but I wasn’t able to talk with anyone. I had time to show this quote to a friend. Natal’s pricing including their annual service agreement versus without was still $1k+(!) more than another local AC company that is not highly automated (no texting, no Apple Pay) and was able to come out and replace my compressor within 24 hours of confirming this was the best approach to get the 9 yr old unit running again.
  • JH
    Jolene Hollingsworth
    Nov 5, 2025
    2.0
    Our technician Jill provided great customer service. She was on time and efficient. My disappointment is with the price. I chose Natal's because they are visible in my community, are easy to schedule with, and I have worked with them before. I even have a monthly plan with them to make services more affordable. This month I had my dryer vent cleaned. 10 ft. straight up through the attic was $327. 15 mins. of work, no complications or blockages, Not a complex job. This price was including a $50 discount AND the discount from my monthly paid plan. I really should have gone with the cheaper quotes and would have saved well over a $100.
  • KK
    Kevin Kivell
    Nov 4, 2025
    5.0
    We have an older furnace and we had Natal’s service come as a 2nd inspection/quote repair as our furnace system kept shutting down. Prior company we used said system need a whole new component requirement costing close to $1000.00. And potentially a whole new heating system.We held off and that’s why I went for a 2nd opinion Nidal our technician from Natal’s found the problem right away and resolved the problem which was a bad breaker in our electrical panel, he temporarily replaced with a similar breaker until a replacement could be put in by the electrician. he also hooked us up with their company electrician to finish the job installing a new breaker. Thanks Natal for your prompt and professional service Kevin K

Frequently Asked Questions About Natal's Air Conditioning, Plumbing & Electrical

What services does Natal's Air Conditioning, Plumbing & Electrical offer?

They specialize in heating, ventilation, air conditioning, plumbing, electrical services, drainage service, sewer & drain cleaning, and water heater service in the Greater New Orleans area.

Is Natal's Air Conditioning, Plumbing & Electrical a family-owned business?

Yes, Natal's is a family-owned and operated business serving the Greater New Orleans area since 1974.