Business Details
About
Garage Door Supplier
At Affordable Garage Doors, we are the premier garage door supplier in Lake Charles, LA, with the expertise and experience to meet all of your garage door needs. Whether you want to upgrade to a more sophisticated-looking and dependable door, have needed repairs performed to your garage door, or install a new, reliable garage door opener, we have you covered. We carry a wide selection of doors to choose from, including styles of traditional, contemporary, carriage house, and others from some of the top manufacturers in the business. We're also proud to offer our exclusive 24-Hour Rule for your peace of mind.
Location
Hours
Reviews
4.7
342 reviews
5 stars
318
4 stars2
3 stars0
2 stars0
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers praised the company for their fast and efficient garage door repair services, often completing repairs within a couple of hours.
Customer Service
While some reviews highlighted positive interactions with technicians, numerous customers reported poor communication and unprofessional behavior from the owner, Adam.
Pricing
Several reviews mentioned affordable pricing for services, but there were also complaints about overcharging and unexpected costs.
Quality of Work
There were mixed reviews regarding the quality of repairs, with some customers satisfied while others reported recurring issues and poor installation.
Trustworthiness
A significant number of reviews expressed concerns about the company's reliability and honesty, with accusations of dishonesty and failure to honor warranties.
- AJAlisonn JuárezNov 8, 20255.0Best garage door repair in lake charles la. Highly recomendación
- BMBrekerria McQueenNov 8, 20255.0Best garage door repair company in lake Charles la. Highly recommended
- TSTamara ShermanNov 7, 20251.0***** BEWARE OF THIS COMPANY **** FRAUDSTERS **** TLDR: This company took a deposit on June 29 and failed to install the garage door. I had to chase him down weekly and start a fraud investigation through Capital One to get a refund on November 7. We trusted the Google Reviews, which looking at them this week, look very suspicious, all the 5 stars are new accounts. We had a free estimate done and a quote sent. We paid a deposit of $1361 with the understanding the materials would be in within 3 - 5 weeks. After about 6 weeks, we inquired and were told they would get back to us. Same thing around week 8. At week 10, I took over from my kind hearted husband and pressed on why we did not have this completed. We were told the warehouse in Houston had delays but they were expecting the missing springs on Tuesday, September 9 and they would be able to install either the 11th or 12. No word from them at all. I reached out on September 16 and asked for a call back. This time it was “Adam” who I’ve found that his full name is Mutaz Hamad Alfroukh and is listed as the owner of this and LCLA Homes Inc both with an address of 2309 12th Street, Lake Charles, LA, 70601. He apologized and said he had sick family so it was all his fault, don’t blame the techs. He would install on Monday, September 22. September 22 I texted him that were were at home and the dog was at daycare. No call, no show. September 23 After two no shows I told him that we simply wanted a refund, this company was not working for us. He pleaded that they would install by the end of the week or they would refund. September 30 - I messaged Adam for a refund. No response. *This gap was our fault for not staying on him while traveling* October 11 - Messaged for a refund and she said he would send it as soon as he was in the office. *This gap was our fault for not staying on him while traveling* October 27 - I called and he stated his accountant would looking into it because it was sent back already. November 3 - I called, out of patience, and told him that if he did not have proof, I was going to Capital One to start a fraud investigation, the LCPD, and reporting him to the Attorney General. He again blamed the accountant and told me that if we did not have it sorted out by Friday to come to 2309 12th Street, Lake Charles, LA, 70601 and they would write me a check on the spot. November 7 - I arrive at the lot and there is a for sale sign out front and realtors lockboxes on the doors. I’m not sure how long it’s been since he has actually operated out of this building. I called him from the spot and told him he was a liar because the building is for sale. He said “well what does that mean? I could be selling it.” I got a little belligerent and he said ok ok what is your Zelle. I’ll send it to you right now while we are on the phone and screenshot it. We finally have our refund.
- CLCrystal LeDayNov 6, 20255.0They came out within an hour of our phone call. Was very prompt and knowledgeable. Very easy to work with. Had our springs replaced within an hour. Highly recommend!!
- BCBeyond The ClassroomOct 23, 20255.0I recently had the pleasure of working with Adam for my garage door repair, and I couldn’t be happier with the experience. From the moment he arrived, Adam was incredibly friendly and approachable, making me feel comfortable right away. He took the time to explain what needed to be done and answered all my questions patiently. Adam’s professionalism really stood out—he arrived on time, worked efficiently, and made sure everything was cleaned up before he left. Not only did he fix the problem quickly, but he also gave me helpful tips on how to maintain my garage door in the future. It’s rare to find someone who is not only skilled at their job but also genuinely nice and easy to work with. I highly recommend Adam to anyone in need of garage door repairs. You can trust that you’ll get top-notch service with a smile!
Frequently Asked Questions About Affordable Garage Doors
Do you have a showroom?
Our company maintains a warehouse facility that customers can visit by scheduling an appointment in advance. This arrangement allows us to provide personalized service while managing our operational efficiency.
Do you speak any other languages than English?
In addition to English, our installation teams are fluent in Spanish, enabling effective communication with a broader range of clients throughout Louisiana.
Do you have warranties available?
Affordable Garage Doors offers a comprehensive one-year labor warranty on our services, providing our clients with assurance and peace of mind regarding the quality of our work.
Do you offer free estimates for garage door installation or repair?
Yes! We provide free, no-obligation estimates for all new installations and repairs in the Greater Lake Charles area.
Do you offer same day service?
Yes! We can do garage door spring replacement, garage door opener replacement, and garage door replacement same day if we have the product in stock.
Does Affordable Garage Doors have a showroom I can visit?
Affordable Garage Doors has a warehouse facility that customers can visit by scheduling an appointment in advance for personalized service.
Can I communicate with Affordable Garage Doors staff in Spanish?
Yes, the installation teams at Affordable Garage Doors are fluent in Spanish as well as English, facilitating effective communication throughout Louisiana.
What kind of warranty does Affordable Garage Doors offer?
Affordable Garage Doors provides a one-year labor warranty on their services for customer peace of mind.
Does Affordable Garage Doors provide free estimates for installation or repair?
Yes, free, no-obligation estimates are offered for all new installations and repairs in the Greater Lake Charles area.
Can Affordable Garage Doors perform same-day garage door services?
Yes, same-day service is available for garage door spring replacement, opener replacement, and door replacement if the product is in stock.
What are the operating hours of Affordable Garage Doors?
Affordable Garage Doors operates 24/7, providing services at any time throughout the week.
Which payment methods does Affordable Garage Doors accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for customer convenience.
What brands of garage door openers are available at Affordable Garage Doors?
Affordable Garage Doors offers LiftMaster garage door openers among their product selections.
How can I get to Affordable Garage Doors if I am visiting nearby landmarks like New Covenant Faith Baptist Church or Best Tax Systems?
Affordable Garage Doors is located near New Covenant Faith Baptist Church and Best Tax Systems in Lake Charles, making it convenient to visit either before or after your appointment.
Are there places to visit or services nearby if I come to Affordable Garage Doors?
Yes, nearby you can find places like Mercer’s Barber & Beauty and Walgreens, which can be convenient stops for beauty services or pharmacy needs during your visit.