Roto-Rooter Plumbing and Drain Service

4.7
356 reviews

About

Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. Open 24/7!

Location

Roto-Rooter Plumbing and Drain Service
1014 Bertrand Dr, Lafayette, LA
70506, United States

Hours

Reviews

4.7
356 reviews
5 stars
321
4 stars
14
3 stars
2
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, friendly, and knowledgeable, providing clear explanations of their work.

Service Quality

Most customers report satisfaction with the quality of work performed, noting efficiency and thoroughness in resolving plumbing issues.

Communication

Several reviews highlight effective communication from technicians regarding the work being done and options available.

Mixed Experiences

While many customers had positive experiences, some reported issues with service cancellations, mess left behind, and high pricing.

Customer Follow-Up

The business has shown commitment to customer service by addressing complaints and following up to ensure satisfaction.
  • KA
    Kasha Angelle
    3 days ago
    5.0
    Justin did a great job fixing the 2 pipe leaks he located & walking us thru the whole process. Was qwik & professional. Highly recommend Justin! We are Satisfied customers.
  • BL
    Baron Landry
    5 days ago
    5.0
    Just found my new plumbers. First time with major plumbing issues, hopefully my last. Team Gavyn, Justin & Reed inspected, accessed, informed me, and handled business. From one service member to another, thank y'all for the professionalism and timely updates. Truly, these guys are the real deal.
  • RC
    Raymond Charles
    5 days ago
    5.0
    I initially wanted an estimate on updating my sewage pump , but after talking to the tech, he advised me that what I had should do the job. He recommended having a camera ran through my discharge line to check for blockage. The tech that came could not go all the way through the line due to a 90 degree that he could not get past..So I was given advise but after 309.00 I still have the same problem. The technicians were very friendly and professional, and the General Manager (Ryan) reached out to me and adjusted my bill to a very fair price for the service I received.
  • JD
    Joseph Downing
    Jan 5, 2026
    5.0
    Chris and Reed were very helpful, friendly, and professional. We had a big job to get done, and showed up on time every day, worked hard until the job was done, and kept us well informed throughout the process. We are very pleased with the work they have done.
  • CR
    Charlotte Richard
    Jan 5, 2026
    5.0
    Chris and Reed did Great work!! They were efficient very honest and hard workers! It pleasure to have them work on our plumbing issues. They went above and beyond. I would highly recommend them hands down!!

Frequently Asked Questions About Roto-Rooter Plumbing and Drain Service

What services does Roto-Rooter Plumbing and Drain Service offer?

Roto-Rooter provides full-service plumbing, drain cleaning, and water cleanup, including emergency same-day service for issues from clogged toilets to full sewer replacements.

What are the operating hours of Roto-Rooter Plumbing and Drain Service?

Roto-Rooter is open 24/7, every day of the week, including holidays.