About
Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. Open 24/7!
Location
Roto-Rooter Plumbing and Drain Service
1014 Bertrand Dr, Lafayette, LA
70506, United States
Hours
Reviews
4.7
356 reviews
5 stars
321
4 stars
14
3 stars2
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, friendly, and knowledgeable, providing clear explanations of their work.
Service Quality
Most customers report satisfaction with the quality of work performed, noting efficiency and thoroughness in resolving plumbing issues.
Communication
Several reviews highlight effective communication from technicians regarding the work being done and options available.
Mixed Experiences
While many customers had positive experiences, some reported issues with service cancellations, mess left behind, and high pricing.
Customer Follow-Up
The business has shown commitment to customer service by addressing complaints and following up to ensure satisfaction.
- KAKasha Angelle3 days ago5.0Justin did a great job fixing the 2 pipe leaks he located & walking us thru the whole process. Was qwik & professional. Highly recommend Justin! We are Satisfied customers.
- BLBaron Landry5 days ago5.0Just found my new plumbers. First time with major plumbing issues, hopefully my last. Team Gavyn, Justin & Reed inspected, accessed, informed me, and handled business. From one service member to another, thank y'all for the professionalism and timely updates. Truly, these guys are the real deal.
- RCRaymond Charles5 days ago5.0I initially wanted an estimate on updating my sewage pump , but after talking to the tech, he advised me that what I had should do the job. He recommended having a camera ran through my discharge line to check for blockage. The tech that came could not go all the way through the line due to a 90 degree that he could not get past..So I was given advise but after 309.00 I still have the same problem. The technicians were very friendly and professional, and the General Manager (Ryan) reached out to me and adjusted my bill to a very fair price for the service I received.
- JDJoseph DowningJan 5, 20265.0Chris and Reed were very helpful, friendly, and professional. We had a big job to get done, and showed up on time every day, worked hard until the job was done, and kept us well informed throughout the process. We are very pleased with the work they have done.
- CRCharlotte RichardJan 5, 20265.0Chris and Reed did Great work!! They were efficient very honest and hard workers! It pleasure to have them work on our plumbing issues. They went above and beyond. I would highly recommend them hands down!!
Frequently Asked Questions About Roto-Rooter Plumbing and Drain Service
What services does Roto-Rooter Plumbing and Drain Service offer?
Roto-Rooter provides full-service plumbing, drain cleaning, and water cleanup, including emergency same-day service for issues from clogged toilets to full sewer replacements.
What are the operating hours of Roto-Rooter Plumbing and Drain Service?
Roto-Rooter is open 24/7, every day of the week, including holidays.
Where is Roto-Rooter Plumbing and Drain Service located?
Roto-Rooter is located at 1014 Bertrand Dr, Lafayette, LA 70506, USA.
How can I contact Roto-Rooter Plumbing and Drain Service?
You can contact Roto-Rooter by phone at +1 337-234-4998 or by email at rotospringfield@gmail.com.
What payment methods are accepted by Roto-Rooter Plumbing and Drain Service?
Roto-Rooter accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Since when has Roto-Rooter Plumbing and Drain Service been established?
Roto-Rooter has been serving customers since 1935.
Are there any nearby transportation options to Roto-Rooter Plumbing and Drain Service?
Southern Auto Direct, which also functions as a train station, is nearby and can be helpful for customers using public transit to reach Roto-Rooter.
What nearby places can I visit before or after my service appointment at Roto-Rooter?
You might enjoy visiting Lamson Park, a local football stadium, or Cafe Habana City, a Cuban and Caribbean restaurant, both located near Roto-Rooter.
Are there any nearby automotive services close to Roto-Rooter Plumbing and Drain Service?
Yes, PIRTEK Lafayette and Lafayette Custom Automotive are nearby and offer automotive repair and customization services.
Is there any nearby educational institution close to Roto-Rooter Plumbing and Drain Service?
South Louisiana Community College and its Office of Student Engagement are nearby, providing higher education and community services.