Business Details
About
Recycling Center
Acadiana Waste Services LLC provides solid waste collection services to the Lafayette, LA area.
Location
Hours
Reviews
1.7
222 reviews
5 stars
37
4 stars3
3 stars0
2 stars
4
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude representatives, lack of follow-up, and unhelpful responses to complaints.
Service Reliability
Many customers experienced missed trash pickups and inconsistent service, leading to frustration and dissatisfaction.
Damage to Property
Several customers reported damage to their trash cans during pickups, including broken lids and cans left in disarray.
Positive Experiences
A few customers shared positive experiences with specific employees who provided excellent service and went above and beyond.
Billing Issues
Customers frequently mentioned problems with billing, including incorrect charges and lack of communication regarding payments.
- MEMarvin Ramos EspinalNov 12, 20251.0I been wait 3 days for pick up trash ,i call then they say , they coming in the afternoon i still waiting
- SBSARA B.Nov 6, 20251.0We moved in August, called to cancel service before moving. Then they still send us a bill for October, November and December for a house we no longer live at. I also find it funny how they only seem to respond to positive feedback. I haven't seen one negative review with a comment from AWS. But I've seen tons where they say they're going to send the positive feedback to operations. Go figure! 😂
- PPPalmer PrejeanNov 4, 20251.0Management will straight up describe your house & vehicle & tell you that they dumped your trash when they didn’t. Took hours for a call back. Any star given at all was for the lovely lady answering calls.
- JSJayme ShellOct 30, 20251.0A trash company that won’t pick up trash? If you have over flow they won’t pick up your trash. You call and ask them what to do with excess trash and they basically tell you to figure it out. Worst company in the area by a large margin.
- THTracilyn HidalgoOct 20, 20251.0I purchased a trash can with services a few months ago. When they pick up the trash they don’t care. They crack the trash can and break lid hinges. The garbage cans are often left flipped upside down or stinky water left inside that was not there before the pick up. My trash cans is fairly new and they cracked the hinge and now the entire lid is missing. I had to call for a repair or replacement. The hinge is cracked so they’ll need to replace. I saw they left trash cans in the road as well as many upside down. Such disrespect! If you don’t like your job get a new job. We pay for these services and it’s not cheap. Please respect our receptacle and our community!!
Frequently Asked Questions About Acadiana Waste Services LLC
How will I be billed?
AWS bills commercial customers in advance on the first of each month and roll off dumpster and portables customers in arrears on the last day of each month. If you prepaid for your service, you’ll still receive a statement of services provided showing how the payment was applied.
Invoices and statements are mailed on the 1st of each month. We also offer electronic billing for you to receive your invoices via email and you can always log into your account online to view up to 18 months of invoices.
How and where do I pay my bills?
You can pay for your trash or dumpster service online by clicking on the Pay Your Bill link on our website. AWS accepts all forms of credit and debit cards. Alternatively, you can mail a check or money order to PO Box 53426, Lafayette, LA 70505.
How do I know what type of service I need?
An AWS professional will gladly discuss your needs over the phone or meet at your location to determine the best fit for your trash pickup or dumpster rental needs. Simply call your local office or complete the form on the Contact Us tab of our website and someone will be in touch.
What if our trash service falls on a holiday?
AWS observes the following holidays: New Year’s Day, Independence Day, Labor Day, Thanksgiving, and Christmas. If your trash or dumpster service falls on one of those days, you will be picked up the following day.
How does billing work at Acadiana Waste Services LLC?
AWS bills commercial customers in advance on the first of each month and roll off dumpster and portables customers in arrears on the last day of each month. Invoices and statements are mailed on the 1st of each month, and electronic billing is also available.
What payment options are accepted by Acadiana Waste Services LLC?
AWS accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments. You can pay online or mail a check or money order to their address.
What are the business hours of Acadiana Waste Services LLC?
AWS operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Which services does Acadiana Waste Services LLC offer?
They provide commercial dumpster service, rolloff container service, portable toilets, and residential collection.
How can I determine what type of trash service I need from Acadiana Waste Services LLC?
An AWS professional can discuss your needs over the phone or meet at your location to recommend the best trash pickup or dumpster rental service for you.
What happens if my trash service falls on a holiday at Acadiana Waste Services LLC?
If your trash or dumpster service falls on New Year’s Day, Independence Day, Labor Day, Thanksgiving, or Christmas, pickup will occur the following day.
Where is Acadiana Waste Services LLC located?
They are located at 2107 Carmel Drive, Lafayette, LA 70501, USA.
Are there any nearby automotive services near Acadiana Waste Services LLC?
Yes, Millennium Motors (car dealer) and 2 Jack's Automotive Services (automotive repair) are nearby, which could be convenient if you need vehicle services before or after your visit to AWS.
What local dining options are available near Acadiana Waste Services LLC?
Nearby restaurants include Dave's Soul Food, Sams Seafoodbreauxbrid (fast food), and Support Al. You can consider grabbing a meal at one of these places when visiting the area.
Is there a convenient gas station near Acadiana Waste Services LLC?
Yes, gas stations such as Texaco and Shell are close by, making it easy to refuel vehicles when visiting or traveling through the area.