Customers consistently praised the professionalism and efficiency of the installation teams, noting their attention to detail and thorough cleanup after the job.
Customer Service
Many reviews highlighted the friendly and knowledgeable staff, from sales to installation, contributing to a positive overall experience.
Product Satisfaction
Overall, customers expressed high satisfaction with the quality of the windows and doors, noting improvements in comfort and aesthetics after installation.
Communication Issues
Some customers reported issues with communication regarding scheduling and follow-up, indicating a need for improvement in this area.
Advertising Concerns
A few customers expressed dissatisfaction with the company's advertising approach, suggesting it could be more professional.
VK
Vedrana Knezevic
Jan 5, 2026
5.0
I'm pleased with my new windows. Seems to be a great product. Excellent service.
PB
Pauletta Burchett
Dec 29, 2025
5.0
Had all the windows and a new slider installed. Very pleased with our purchase. Installation was good, cleaned up everything afterwards.
JS
james sutton
Dec 15, 2025
3.0
When the door and windows were installed, I thought that I was getting triple pane windows. What they put in was double pane. I questioned that at the time. I knew that the windows weren't triple paned. The installer called the salesman. They said he remembered that . There is a large 5x7 window and the installer said he would be the one to replace it. I would like to think that the contract that I signed was just on oversight. It states double panel. I don't know if I paid for doubles or triples. I still don't know if I was hoodwinks or not .
NY
Nancy Young
Nov 25, 2025
5.0
I had windows installed at 10010 Merioneth Drive . Doug’s crew did a great job. I was impressed with the way they prepared to catch all the mess before they started removing the old windows . I can’t remember the other 2 men names but they were very organized and did a great job.
KR
Kathy Robinson
Nov 10, 2025
1.0
Dear Window Source Team,
I am writing to express my disappointment and disgust regarding your recent commercial. I was shocked and disheartened to hear the use of the word "frigging" in your advertisement.
While I understand that marketing strategies can vary greatly, I believe that using such language in a commercial is not only unprofessional but also offensive. It sets a negative tone and reflects poorly on your brand. As a company that presumably values its customers, I would hope that you would strive to maintain a level of respect and decency in your public communications.
I urge you to reconsider the content of your advertisements and ensure that they align with the values of respect and professionalism. I believe that you have the potential to create compelling and effective commercials without resorting to offensive language.
Thank you for your attention to this matter. I look forward to seeing more positive and respectful advertising from Window Source in the future.
Best regards,
Kathy Robinson
Frequently Asked Questions About The Window Source of Kentucky
What products and services does The Window Source of Kentucky offer?
The Window Source of Kentucky offers window installation services, door installation, glass and windows products, and double pane window installation.
Where is The Window Source of Kentucky located?
It is located at 961 Beasley St., Suite 160, Lexington, KY 40509, United States.
What are the business hours for The Window Source of Kentucky?
The business is open Monday through Friday from 8:30 AM to 5:30 PM, Saturdays from 10:00 AM to 2:00 PM, and is closed on Sundays.
How can I contact The Window Source of Kentucky?
You can contact them by phone at +1 859-309-9983 or by email at info@windowsourceofkentucky.com.
Does The Window Source of Kentucky have a website?
Yes, their website is https://windowsourceofkentucky.com/.
What is the general approach to sales at The Window Source of Kentucky?
They provide pricing and advice without high-pressure sales pitches or gimmicks.
Are there any pet stores near The Window Source of Kentucky?
Yes, Kinetic Vet and Bluegrass Animal Products are nearby pet stores you can visit before or after your appointment.
Which food options are available near The Window Source of Kentucky?
You can find Dickies BBQ, a barbecue and fast food restaurant, and Waffle House, a breakfast and brunch restaurant, nearby for dining.
Are there any other professional services close to The Window Source of Kentucky?
Yes, nearby professional services include The Solarity Group for business consulting, HouseRight for electronics services, and Zipie for marketing consultancy.
Is there a bank near The Window Source of Kentucky for easy transactions?
Yes, Cumberland Valley National Bank and Trust is nearby and offers banking services and ATMs for your convenience.