Technicians consistently displayed professionalism, courtesy, and respect for customers' homes.
Knowledgeable Staff
Customers praised the technicians for their expertise and ability to explain issues clearly.
Timeliness
Many reviews highlighted the punctuality of the technicians, with several arriving on time or even early.
Customer Service
Overall, customers reported high satisfaction with the customer service, noting friendly and helpful interactions.
Efficiency
Technicians were noted for their quick and efficient work, resolving issues promptly.
TA
Tom Ahlers
1 day ago
5.0
Steve was amazing. He fixed our issues and went out of his way to tidy up after he was done. Thanks Steve!
JB
J Brown
4 days ago
5.0
Nathaniel did a great job with the inspection and patiently answered all questions
I had. A true HVAC pro!
PM
Paula McKinney
Nov 12, 2025
5.0
Colton came today to check our system. He found mistakes made by the previous repair group. Got my humidifier running also. He did a great job!
SS
Sara Seiter
Nov 6, 2025
1.0
I’m very disappointed with the service I received. The technician who came out to look at my hot water heater showed a lack of knowledge, motivation, and problem-solving skills. They couldn’t answer basic questions about the issue and never returned my phone calls. I paid $200 and the problem wasn’t fixed — I ended up having to call another company to get it resolved. I wouldn’t recommend this company based on my experience
RS
Red Southworth
Nov 4, 2025
1.0
Nope,the representative was fine but dont use them. Wanted to charge me $700 to replace a saddle valve for a refrigerator. This job probably takes less than an hour (easy access with good lighting) with less than $25 in parts.
Frequently Asked Questions About Fayette Heating & Air
What services does Fayette Heating & Air provide?
Fayette Heating & Air offers HVAC contractor services including heating and air conditioning solutions.
Where is Fayette Heating & Air located?
Fayette Heating & Air is located at 601 Buckner St Suite B, Elsmere, KY 41018, United States.
What are the business hours of Fayette Heating & Air?
Fayette Heating & Air operates 24 hours a day, 7 days a week.
How can I contact Fayette Heating & Air?
You can contact Fayette Heating & Air by phone at +1 859-203-5199 or email at bretamelrose@fayetteheating.com.
When was Fayette Heating & Air established?
Fayette Heating & Air was established in 1971.
What time zone is Fayette Heating & Air located in?
Fayette Heating & Air is located in the America/New_York time zone.
Is Fayette Heating & Air's website available to learn more about their services?
Yes, you can visit their website at https://fayetteheating.com/locations/northern-kentucky/ to learn more.
What automotive services are nearby Fayette Heating & Air?
Nearby automotive services include Avid Auto for parts and accessories, ASAP Motors Inc for automotive repair, Collision Crafters for auto body shop services, and Kentucky Auto Service & Towing for towing and truck repair.
Are there any parks or recreational areas near Fayette Heating & Air where I can relax after a visit?
Woodside Park, a local park with sports and recreational facilities, is near Fayette Heating & Air and is a great place to visit after your appointment.
Which nearby businesses can help with home improvement and repairs around Fayette Heating & Air?
You can find home improvement support nearby at Bresser & Sons Roofing for roofing services, Absolute Glass & Glazing at Low Prices for window installations, and Elsmere Ironworks for metal fabrication and contractor needs.