I recently had the opportunity to work with Hiatt Service through my job, and they did an outstanding job. Cole was great to work with and kept us informed throughout every step of the project. I didn’t catch the names of everyone on the crew, but I remember Austin—he was very professional and took the time to clearly explain everything. The entire team delivered quality work efficiently, all while minimizing disruption to our workplace. I was truly impressed with their professionalism and the results, and I would highly recommend them to anyone in need of HVAC work.
CM
Cindy Mars
2 days ago
5.0
Hiatt Service is amazing! They are very knowledgeable, dependable and friendly!
MM
Michelle
6 days ago
5.0
Cole installed a new system in a home I purchased. I found them very easy to work with and responsive to my questions. Very pleased with the new heater and I hope the a/c works just as well when the time comes.
LS
Lynsey Sheely
Nov 13, 2025
5.0
Partnering with Hiatt Service has been a great experience. They are honest, quick to respond, and we appreciate the hard work!
JP
Jill Packer
Nov 11, 2025
5.0
Cole Hiatt gave me a great price on a new HVAC system. Austin and his team came out today and did an excellent job with the new install and clean up!
Frequently Asked Questions About Hiatt Service LLC
How often should I have my HVAC system serviced in Kansas?
In Kansas, it's advisable to have your HVAC system serviced twice annually. Schedule a service appointment in the spring before the cooling season begins, and another in the fall before the heating season starts. This routine maintenance helps make sure your system operates efficiently year-round.
Do I really need to replace my air filter every month?
The frequency of air filter replacement in Kansas depends on various factors, including your home environment and the type of filter you use. Given the seasonal pollen and dust in the area, it's recommended to inspect your filter monthly. Generally, replacing it every 1 to 3 months is sufficient to maintain optimal air quality and system efficiency.
What size HVAC system do I need for my home?
Determining the appropriate HVAC system size for your home involves several factors, such as square footage, insulation quality, window placement, and overall layout. To ensure accuracy and optimal efficiency, it's crucial to have a professional conduct a load calculation. This assessment will help identify the most suitable system size for your specific home in regard to comfort and energy efficiency.
How long does an HVAC system typically last?
With proper maintenance, an HVAC system typically lasts between 12 to 15 years. However, Kansas' climate, with its hot summers and cold winters, can put additional stress on your equipment. Regular maintenance and tune-ups are essential to maximize your system's lifespan and maintain its efficiency throughout the years.
What are signs my HVAC system needs repair or replacement?
Several indicators suggest your HVAC system may require repair or replacement. These include unusual noises during operation, reduced airflow from vents, inconsistent temperatures throughout your home, a noticeable increase in utility bills, or the need for frequent repairs. If you notice any of these signs, it's advisable to have your system inspected by a professional.
How can I lower my heating and cooling costs?
To reduce your heating and cooling expenses, consider implementing several strategies. These include scheduling regular maintenance for your HVAC system, installing a programmable thermostat, addressing air leaks in your home, and upgrading to more energy-efficient equipment. These measures can contribute to significant savings on your utility bills over time.
Are there rebates or tax credits for upgrading my HVAC system in Kansas?
Yes, there are often financial incentives available for upgrading to energy-efficient HVAC systems in Kansas. These may include rebates from utility companies and tax credits through federal programs. Our team can assist you in identifying and applying for any current incentives that may be applicable to your HVAC system upgrade.
Do you offer emergency HVAC repair services?
We provide around-the-clock emergency repair services throughout our service area in northeast Kansas. Our team is available 24/7 to address urgent HVAC issues, keeping your home comfortable and safe at all times.
How quickly can you install a new HVAC system?
The installation of a new HVAC system typically takes 1 day to complete. However, more complex systems or installations may require additional time. Before beginning the installation process, we will provide you with a clear and accurate timeline so you're fully informed about the project duration.
Do you offer maintenance plans?
We offer comprehensive seasonal maintenance plans for our customers. These plans include regular system tune-ups, priority scheduling for service calls, and discounts on repair services. By enrolling in a maintenance plan, you can help make sure your HVAC system operates efficiently throughout the year, potentially reducing unexpected breakdowns and extending the life of your equipment.
How often should I have my HVAC system serviced in Kansas?
In Kansas, it's advisable to have your HVAC system serviced twice annually—once in spring before cooling season and once in fall before heating season—to ensure efficient operation year-round.
Do I really need to replace my air filter every month?
Due to seasonal pollen and dust in Kansas, it's recommended to inspect your air filter monthly and generally replace it every 1 to 3 months to maintain air quality and system efficiency.
What size HVAC system do I need for my home?
Determining the right HVAC size depends on factors like square footage, insulation, and layout; a professional load calculation ensures you get an efficient system tailored to your home's needs.
How long does an HVAC system typically last?
With proper maintenance, an HVAC system lasts about 12 to 15 years, though Kansas's climate can add stress; regular tune-ups help maximize lifespan and efficiency.
What are signs my HVAC system needs repair or replacement?
Signs include unusual noises, reduced airflow, inconsistent temperatures, higher utility bills, or frequent repairs; if noticed, have a professional inspect your system.
Do you offer emergency HVAC repair services?
Yes, we provide 24/7 emergency repair services throughout northeast Kansas, ensuring your home stays comfortable and safe anytime urgent HVAC issues arise.
What are your regular business hours?
Our regular hours are Monday to Friday from 7:30 AM to 5:30 PM; we are closed on Saturdays and Sundays, with emergency services available outside these hours.
What nearby facilities can help if I visit Hiatt Service LLC?
Near Hiatt Service LLC in Ottawa, KS, you can find healthcare at Kvc Health Systems, shopping at Donna's Odds and Ends, and fitness activities at Ky's Gymnastics & Fitness, making your visit convenient and productive.
Which counties do you serve in northeast Kansas?
We serve several counties including Franklin, Miami, Douglas, Johnson, and Anderson in northeast Kansas, ensuring broad local coverage for your HVAC needs.
Are there any local attractions or shops near Hiatt Service LLC?
Yes, near our location you can visit the Masonic Hall, browse at Donna's Odds and Ends furniture store, or dine at El Mezcal and Mexi-Wraps Fresh Tacos & Nachos for local flavor and shopping.