About
Flooring Store
Location
Hours
Reviews
4.7
137 reviews
5 stars
123
4 stars2
3 stars
4
2 stars2
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and friendly staff, highlighting their helpfulness throughout the selection and installation process.
Installation Quality
Many reviews noted the professionalism and efficiency of the installation teams, with several customers expressing satisfaction with the quality of the work.
Product Selection
The business offers a wide variety of flooring options, with many customers appreciating the in-stock selections and the ability to find suitable products quickly.
Communication
While most reviews highlighted good communication, a few customers experienced delays in follow-up, indicating room for improvement in responsiveness.
Overall Satisfaction
The majority of customers expressed high satisfaction with their overall experience, recommending Joers for future flooring needs.
- JGJim Goldschmidt3 days ago5.0Great selection and service. We have had multiple custom bound rugs made by them.
- HSHeather SDec 2, 20255.0My experience with Joers was EXCELLENT. Erica, my Salesperson, is extremely knowledgeable, upbeat, and kind. She was able to direct me to exactly the type of carpet I was imagining for my home's upper level, and helped design the perfect runner for the staircase. The installers delivered a gorgeous, seamless installation, and treated my home with care. These folks are pros, and completely invested in achieving a successful outcome to your flooring project. Thank you, Joers!
- LBLORI BARNETTNov 14, 20255.0Sydney (Sales) and Jeff (installer) did a phenomenal job. Jeff went above and beyond to explain what was needed to demo and install new LVP. He took the time to caulk and clean everything before leaving. If I have any other flooring projects, I will work with Joers again.
- MAMargaret AndertOct 24, 20255.0Very satisfied with staff at the store and the men who installed the carpet. Very professional job.
- MDMorgan Donat-HancockOct 2, 20255.0Please support this local company! As a former contractor Joers is the only place I recommended to my customers ! Sydney and the installation crew were a joy to work with, clear communication, fantastic and fast install, cleaned up and were so friendly! 100/10 recommend ALWAYS!!