Chapman Heating, Air Conditioning & Plumbing

Reviews

• RI

  R Ingalls

  1 day ago
  5.0
  Sunday afternoon I tried to change out the spigots going to my washing machine. They were so corroded i snapped the pipe in the wall. I asked some buddies for a plumber recommendation and they gave me two choices. The first one i called said they could have someone right out Monday morning. With 3 adults and 4 kids all needing showers and running water i decided to call the other recommendation. Chapman Heating Cooling and Plumbing. About 60 mins later Israel showed up. He was a very polite humble young man. He gave me a quote that was extremely reasonable for emergency service on a Sunday. He had to cut into the wall and showed me where I did indeed snap the pipe. He quickly got pipe replaced and also installed the two new spigots i had. He cleaned everything up triple checked once the water was turned back on to make sure there no leaks anywhere and was on his way. I feel very comfortable using Chapman again and recommending Chapman and especially Israel for any repairs you might need. Thank you so much.
• LL

  Lory

  1 day ago
  5.0
  Called Chapman when my water heater wasn’t working. The technician on the phone was extremely understanding, took down all details and took said it could be 30-90 min for service tech to get here… which being a Saturday afternoon was understandable. However, Israel called within 20 min of getting my job on the schedule and arrived shortly after that. Was very thorough, listened and took detailed notes, and upon arrival checked and cleaned everything, while explaining anything I needed to know. I have had the Chapman’s techs out for routine maintenance on all HVAC & Plumbing needs….they are all very respectful and treat your home like their own. I highly recommend Chapman 😊
• CS

  Cindy Spear

  Nov 14, 2025
  5.0
  I love working with Chapman Heating, Air Conditioning and Plumbing. I’ve worked with other companies in the past and I appreciate Chapman’s level of work & excellent customer care. From the office to the technicians, their service is honest. There is no upsell in their approach to work projects. David is an amazing technician. He’s very knowledgeable, efficient, and willing to answer any questIons you may have. We’ve tried the others and Chapman is definitely the best!
• AM

  Amanda Morey

  Nov 12, 2025
  5.0
  This past week we experienced our water softener blowing and all of our pipes being clogged with the silicone from it. It was unpleasant needless to say. Chapman impressed us from the moment we talked. Israel was so kind and calm even though we were highly stressed. The team Josh and Kordell came back the following days and while our problem go worse (house’s fault not Chapman’s) their service got better and better. These gentleman were wonderful to work with. They truly know the value of customer service and how to take care of their customer. We will be Chapman customers forever because of them. Thank you for helping us feel hopeful and settled when life felt so crazy.
• MM

  Mike McGuire

  Nov 3, 2025
  2.0
  Not great. I was told a person would come out and look at why I had no water pressure and would repair it the day he visited. I was visited by a Sales person not a plumber. No one told me that. He said it will be working by mid afternoon. No one called or showed up. I called Chapman a little before 5 pm so to get them before closing. They told me they were on the way. One person showed a little after 5pm. I called again as the man who arrived was only told verbally what the problem was and he needed his partner. I called again and the lady said his partner was there at my house. I was on speaker phone so the man here could hear. He was not. She insisted he arrived while we were talking. Their guy confirmed he was not here. Chapman’s response was should they cancel the job. The second per showed up 30 minutes later at 5:45 to do a 4 hour job but first had to get a new water softener. Again do you want to cancel was the response. They came back the next day and completed the job. Well almost the had to come back to fix the water to the refrigerator. Salesman was full of bs. Workers were GREAT. Office staff were not even curteous.

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