Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Response Time
Customers appreciate the quick response times for service requests, often receiving same-day service.
Quality of Work
The quality of work is frequently praised, with many customers noting thoroughness and attention to detail.
Communication
Communication is highlighted as a strong point, with technicians explaining issues clearly and keeping customers informed throughout the process.
Pricing
While some customers noted higher than expected costs, many felt the pricing was fair and appreciated the transparency in cost breakdowns.
NI
Nathan Inskeep
Nov 12, 2025
5.0
These are the only guys I use and refer!
RR
Rachel Ricker
Nov 11, 2025
5.0
Great experience using this company! Jacob is always prompt, informative and friendly. Highly recommend.
TW
Thomas Wachtel
Nov 10, 2025
5.0
We’ve had amazing experiences both times we’ve worked with John Fowlers Sewer and Drain, our technician Jacob was friendly, knowledgeable, and incredibly efficient. He did great work and we were very happy with the results both times!
FN
Fiona Nix
Nov 3, 2025
5.0
Loved Jacob! He was extremely patient as I explained the multiple issues and took the time to look into and give estimates for all of them. The original clog, and reason for the call, was cleared and is flowing smoothly. I found him to be a pleasure to have in my home.
EC
Elizabeth Cook
Oct 19, 2025
1.0
I own a multi unit historic home, built in 1927. It was time for a few upgrades. The team at John Fowler upgraded my electric water heaters to hybrids and my supply lines in the basement to PEX. I also purchased a city water filtration system and water softer. In total- this ran a little over $20K.
Issues I ran into- they replaced my supply lines with 1/2 in pex, not 3/4 inch. I noticed they did not upgrade the supply lines in the crawl space (which are accessed via the basement). When I pointed this out- they back peddled and said the quote was for the basement only… the supply lines are right there. They also never quoted the crawlspace as separate. Sooo I’m not sure what I paid $5k+ for… but it’s incomplete.
The water heaters are huge. These are in my basement and due to their size I am unable to place them on cinder blocks. When I expressed this concern, I was met with push back. Management asked what my other appliances are on, to which I responded "cinderblocks". Ultimately we agreed to place mats and a tray under the units to help prevent rust.
When they installed the supply lines they forgot to hook up the kitchen, so they had to return the next day which left my upstairs unit without water. When they installed the water softener they did not fully test the water and it was undrinkable from the salt. They had to come back and purge the lines a second time. In short- they really need to check their work prior to leaving the site. They also cut corners to save on material cost- ex: installing 1/2 PEX for main supply lines in a multi unit house.
Frequently Asked Questions About John Fowler Plumbing
What kind of plumbing services does John Fowler Plumbing offer?
John Fowler Plumbing is a family owned complete plumbing service offering best in class quality and service including emergency plumbing, sewer & drain cleaning, water heater sales and service, and flood control equipment.
What are the operating hours of John Fowler Plumbing?
John Fowler Plumbing operates 24 hours a day, 7 days a week, providing continuous service every day.
Where is John Fowler Plumbing located?
John Fowler Plumbing is located at 545 Christy Dr, Suite 8206, Greenwood, IN 46143, USA.
Does John Fowler Plumbing require appointments for service?
Yes, John Fowler Plumbing requires appointments for their services.
Which payment options are accepted by John Fowler Plumbing?
John Fowler Plumbing accepts various payment options including American Express, Apple Pay, Bitcoin, Cash, Check, Discover, Financing, MasterCard, PayPal, Visa, and Zelle.
What is the license number for John Fowler Plumbing?
John Fowler Plumbing is licensed with License # CO51700016.
In which areas does John Fowler Plumbing provide service?
John Fowler Plumbing serves the following areas: Avon, Broad Ripple (Indianapolis), Brownsburg, Carmel, Fishers, Greenfield, Greenwood, Indianapolis, Noblesville, Plainfield, and Westfield in Indiana.
Are there any nearby places of interest around John Fowler Plumbing's location?
Yes, nearby places include Indy’s Jump Around Bounce Houses (party supply and rental service), The Glass Guru (windows and glass services), and American Leak Detection of Indianapolis (home improvement and plumbing retail).
How can visiting nearby places enhance my experience when using John Fowler Plumbing services?
Customers can visit nearby spots such as Indy’s Jump Around Bounce Houses for party supplies or The Glass Guru for window repairs while waiting for appointments, or combine errands with a visit to American Leak Detection of Indianapolis for additional home improvement needs.
What nearby businesses offer complementary services to John Fowler Plumbing?
Nearby complementary businesses include Comfort Air Solutions and Crossroads HVAC Services for HVAC needs, Waugh Paintings & Coatings for drywall services, and RestoPros of Metro Indy for damage restoration and home improvement.