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Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!
Mixed feedback on customer service; some found staff friendly and helpful, while others reported poor communication and unprofessional behavior.
Installation Quality
Installation quality varied; many praised the professionalism and efficiency of the installers, but some experienced issues with improper installation and cleanup.
Product Satisfaction
Customers generally expressed satisfaction with the quality of the windows and doors, although there were complaints about defects and warranty issues.
Pricing
Competitive pricing was frequently highlighted, with many customers noting significant savings compared to competitors.
Follow-Up Issues
Several customers reported difficulties in getting timely follow-up for service requests and warranty claims.
JC
JFKN Clips
Nov 10, 2025
5.0
I just had my windows done by Window World of Fort Wayne
I wanted to share my appreciation for the recent window installation at my home, here in Garrett, IN.
There crew handled the measurements and installation efficiently, and the results look great. The team was professional, courteous, and completed the job in a timely manner.
I ordered 7 windows, and the difference in my home is noticeable. The quality of both the product and service makes it clear I made the right choice.
Window world will be doing my next project of replacing my garage windows. I’ll continue to be a Window World customer moving forward.
J. Fitch
CP
Charlyn Parks
Oct 17, 2025
5.0
We chose Window World because of the ease in washing the windows from inside just by lowering each window casing and popping it right back into place. Started in this fall doing the same thing and the window I was working on would not budge. Jeremy came and said it had nothing to do with me .... the screws were broke so they will be back to fix that window and check all the others to make sure that they are in good repair. A very professional and friendly employee..... Window World chose well in hiring him.
DB
Dave B
Sep 9, 2025
1.0
My salesman seems nice but it's been months since I signed a contract and when they came out with the one window that I ordered it was the wrong size. Now my salesman texts me today and tells me that he will see if he can get an answer as to when my window will actually be delivered tomorrow. But I'm not holding my breath. This entire experience has been unprofessional. I will update this review as any changes occur.
JJ
jason
Jul 31, 2025
5.0
Window World installed new vinyl windows on my home and I'm pleased. Budget friendly and staff as well throughout entire process.
JR
Jason Rose
Jul 28, 2025
5.0
After getting a couple quotes on 18 windows for my house, I ended up choosing Window World. The quote ended up quite significantly lower than the first window company. It was great not feeling pressured into signing the contract. It's been a pleasure meeting and working with Gabe & Jeremy, two very down to earth and honest gentleman. Definitely made a great decision I feel like purchasing my windows with Window World & would recommend them to anyone.Great Company!
Frequently Asked Questions About Window World of Fort Wayne
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
What payment methods does Window World of Fort Wayne accept?
Window World of Fort Wayne accepts American Express, Cash, Check, Discover, Financing (subject to approved credit), MasterCard, and Visa.
Will the replacement windows be installed from the inside or outside?
Most replacement windows are installed from the outside, but in some situations, installation from the inside may be necessary. Your installation expert will assess and explain the best approach for your home on the day of installation.
Does Window World of Fort Wayne install windows year-round? Will I lose a lot of heat or cooling during installation?
Yes, windows are installed year-round. Installations typically take one day, with one window installed at a time to minimize heating/cooling loss. Energy savings from new windows will offset any minor energy loss during installation.
How should I prepare my house for replacement window installation?
Remove curtains, blinds, and other window treatments. Disable security sensors with your security company. Clear a path to the windows and remove nearby wall decorations to prevent damage during installation.
How long will it take to get and install my replacement windows?
Custom-built windows have variable manufacturing times. Installation typically takes about 30 minutes per window, plus additional time for trim work and cleanup. An average job is usually completed in a single day.
What warranty is provided for Window World replacement windows?
Replacement windows come with an all-inclusive limited lifetime warranty. Contact Window World of Fort Wayne for detailed warranty information.
What happens to my old windows after installation?
Old windows are removed and properly disposed of after new windows are installed. If you want to keep them, please inform the installation crew upon their arrival.
What should I do if I encounter a problem with my new windows?
Most issues can be easily corrected. Visit the Support page on Window World of Fort Wayne's website for troubleshooting tips and advice on common problems.
What are the business hours of Window World of Fort Wayne?
Window World of Fort Wayne is open Monday through Friday from 9:00 AM to 5:00 PM. On Saturdays, service is available by appointment only. The business is closed on Sundays.
What nearby places can help me with home improvement around Window World of Fort Wayne?
Nearby places include Ferguson Plumbing Supply for hardware needs, Bath Fitter for home improvement services, and Wayne Kitchen and Bath Works for plumbing and home and garden services—convenient companions when visiting Window World of Fort Wayne.
Are there any nearby storage facilities near Window World of Fort Wayne for convenient storage solutions?
Yes, nearby storage facilities include Fort Security Self Storage, Alcatraz Storage - Self Storage Units, Stor-A-Way, and Self Storage - Fort Wayne offering various self-storage solutions that customers may find useful.
Which nearby places could be useful for outdoor and gardening supplies near Window World of Fort Wayne?
Customers interested in gardening can visit Automatic Irrigation Supply and Unique Lawn & Landscape, both nearby and offering gardening products and services to complement your home improvement projects.