Universal Windows Direct of Fort Wayne

4.8
99 reviews

About

Window Installation ServiceRoofing ContractorRemodeling ContractorSiding ContractorGeneral Contractor
Universal Windows Direct of Fort Wayne: your trusted partner for quality home improvements. At Universal Windows Direct of Fort Wayne, we are committed to enhancing the beauty, comfort, and energy efficiency of your home. Backed by the reputable Faylor Construction and with over 37 years of industry experience, we take pride in offering a wide range of home improvement services to our valued customers. Our dedication to quality craftsmanship, superior products, and exceptional customer service has made us a trusted name in the Fort Wayne area and beyond.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Universal Windows Direct of Fort Wayne
1400 Airport North Office Park, Fort Wayne, IN
46825, United States

Hours

Reviews

4.8
99 reviews
5 stars
89
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3
3 stars
3
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1
1 star
3
  • NK
    Nate Kennett
    Sep 4, 2025
    2.0
    Cannot recommend. Was not a good experience. Dropped a star because they are mischaracterizing my concerns. I did not object to seams in the siding. I object to there being seven on the west side of the front, which is the driveway side. (It’s not an aesthetic outcome any homeowner would want on the main entrance to their property.) Standard practice is to spread the seams out and avoid bunching them together. The longest runs on five or six of the boards with those seams I’m talking about are 11’8.” So they could’ve been sided with full length boards. I even would’ve paid extra for them if the company had told me, this is what the front of your house will look like, with seven seams on half of it. (The east side of the front, which is the same length as the west, has two seams, and I have no problem with that.) The problem could’ve been avoided by siding the entire front first, and doing it with as few seams as possible. (If the east side of the front was sided with just two seams, the west side of the front could have been done the same way.) It’s also interesting that when the project manager told me he was going over to check the completed job, he said he fully expected there would be surplus siding that I could have. But when he got there, there was none left. (I’ve still got his text messages.) Also, they say they are happy that I am otherwise satisfied with the job. No clue where they got that. I never said I was, because I am not.
  • BW
    Blake Williams
    Mar 21, 2024
    5.0
    Great product and service. Norm is the man!
  • CW
    Cindy Weddle
    Feb 1, 2024
    5.0
    Universal Windows Direct Of Fort Wayne took my exterior door out and replaced it with a window. They also replaced some siding for me. Wow! They did a fantastic job, I am very happy with the outcome. I would recommend them for any of your windows, roofing, siding, doors, and gutter needs. You won’t be disappointed!
  • KL
    Kristen Lloyd
    Dec 1, 2023
    5.0
    Great team to work with! I highly recommend Universal Windows Direct Of Fort Wayne for all of your window and home needs!!

Frequently Asked Questions About Universal Windows Direct of Fort Wayne

What should I do to prepare for my window replacement appointment?

You will want to contact your contractor a few days prior to installation day. Remove blinds, curtains, and alarms. Clear space around windows. Cover furnishings. Create a plan for kids, pets, and life at home. Clear the outside space around windows.

Do you offer any guarantees/warranties for your work?

Universal Windows Direct of Fort Wayne follows all manufacturer warranties while also offering a lifetime transferrable warranty and a three-year workmanship warranty.