About
HVAC ContractorPlumber
As a Fort Wayne-based HVAC company, we bring local, affordable service to Allen County. We resist the trend of large corporate domination, offering a personal touch instead.
We believe HVAC service is a relationship, not a transaction, ensuring comfort at fair prices while supporting our community.
Our team blends extensive industry experience with local employment.
Led by our seasoned manager Rob, our technicians, installers, and in-house administrative staff aim to build the company they've always envisioned.
We're dedicated to growth, actively fostering youth career development.
Choose us for reliable HVAC services and system installation.
Location
Hours
Reviews
4.9
683 reviews
5 stars
663
4 stars9
3 stars1
2 stars1
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Timeliness
Most reviews highlight the promptness of service, with technicians arriving on time and completing work efficiently.
Expertise
Customers appreciate the thoroughness and expertise of the technicians, who effectively diagnose and resolve issues.
Communication
Technicians are noted for their clear communication, explaining issues and options thoroughly to customers.
Overall Satisfaction
Many customers express high satisfaction with their experiences, recommending the company to others.
- DKDavid Koch3 days ago5.0Jonathan should be the standard for all heating and air conditioning technicians. Knowledgeable, communications expert, and do a great job
- JKJeff Kamphausen6 days ago5.0John was absolutely phenomenal! We have an OLD boiler with radiators that he patiently diagnosed and repaired. We HIGHLY RECOMMEND PG Heating, Cooling and Plumbing for anyone who needs their excellent, professional—and cost effective services!!
- TSt stevensNov 15, 20255.0Had technician check furnace duct work and provide estimate to correct any issues. Very complete inspection of system and provided estimate of work. There was no charge for inspection or estimate. This is an excellent outcome and price for repairs are good for 30 days.
- DRDino RawrNov 8, 20255.0Devon Dressler did a super job of repairing our furnace. He was punctual and immediately found the problem. He did a great job explaining the brand and type of furnace we have. I would give him more stars if I could!
- ACAngela ChrisNov 6, 20255.0We had our central air go out in the middle of summer a few years ago. We got several estimates and PG had the best price for a better unit. They were able to install the system the same week. The following fall, our furnace failed! We called PG again and got an estimate. They again beat everyone in town with their prices. It has been two years and no issues. We really like their technician, Devon. He is very personable, professional and knows his stuff. I’m on their maintenance plan for cleanings on my HVAC system, which is what I just had done. Their communication for scheduling appointments, follow up and estimates are done electronically, which I really like. I would recommend them for any HVAC repairs, maintenance or new systems. I would consider them for any other issues/repairs that would come up in the future.
Frequently Asked Questions About PG Heating, Cooling & Plumbing
What is your availability?
Normal operation hours are 7am -6pm but we are a full service and emergency company so we are able to come out as soon as you have an issue!
Do you price match?
Yes - and we will even beat the quote you get from another company!
What brands do you sell?
Ruud, Coleman, Honeywell, Aprilaire, Reme Halo
Are you licensed and insured?
Yes, we hold an Allen County HVAC license and are fully insured to protect you, your home and our team.
What locations do you service?
Fort Wayne, Columbia City, Warsaw, Whitley County, Churubusco, Larwill, South Whitley, Huntington, Roanoke, Warren, Dekalb County, Angola, Kosciusko County, Berene, Decatur, North Webster, Noble County, Adams County, Steuben, Angola, Fremont, Wabash, Bluffton, Ossian, and MORE!
Can I buy parts from you without installation?
Due to licensing, breaking warranty and liability - we do not sell parts without service but we are happy to talk through all of your options to best suit you and your HVAC needs.
Do you offer financing?
We are thrilled to offer financing - ask your HVAC technician to walk you through all of the options we have.
Do you charge more for after hours or weekend calls?
We value our employees and their family time, so we do charge $129 after 6:00pm and pay them more to come out - but we do service all hours and days!
Do you work on brands you don't sell?
We work on all makes and models of your HVAC equipment that you may have in your home!
What are the regular operating hours of PG Heating, Cooling & Plumbing?
PG Heating, Cooling & Plumbing is available 24/7 for full service and emergency calls, with normal business hours from 7am to 6pm.
Does PG Heating, Cooling & Plumbing offer price matching?
Yes, they will match and even beat quotes from other companies to provide the best pricing.
Which HVAC brands does PG Heating, Cooling & Plumbing sell and service?
They sell and service Ruud, Coleman, Honeywell, Aprilaire, and Reme Halo brands.
Is PG Heating, Cooling & Plumbing licensed and insured?
Yes, they hold an Allen County HVAC license and are fully insured to protect customers, their homes, and the service team.
What areas does PG Heating, Cooling & Plumbing serve?
They serve Fort Wayne and surrounding areas including Columbia City, Warsaw, Whitley County, Huntington, Angola, Kosciusko County, Dekalb County, and more in Allen County and neighboring regions.
Can I purchase HVAC parts from PG Heating, Cooling & Plumbing without installation?
No, due to licensing and warranty concerns, they do not sell parts without providing service, but they offer consultations to find the best solutions for your HVAC needs.
Does PG Heating, Cooling & Plumbing offer financing options?
Yes, they provide financing and encourage customers to discuss available options with their HVAC technician.
Are there any extra charges for after-hours or weekend service calls?
Yes, there is a $129 charge for service calls after 6:00pm to compensate employees, but service is available at all hours.
Which nearby businesses can customers visit before or after servicing at PG Heating, Cooling & Plumbing?
Customers can visit nearby places such as Ophelia’s restaurant and coffee shop for a meal or coffee, or Hop River Brewing Company for drinks and socializing.
How can nearby services like UPS Authorized Shipping Provider help PG Heating, Cooling & Plumbing customers?
Customers can conveniently access shipping and mailing services at the nearby UPS Authorized Shipping Provider when handling receipts or documents related to their HVAC or plumbing service.
Which nearby local hardware stores might be useful for DIY home improvement following services from PG Heating, Cooling & Plumbing?
Connolly’s Do It Best Hardware & Rental is nearby and offers home improvement supplies and rentals.