For over 64 years, homes and businesses across Indiana have relied on Brockman Heating & Air Conditioning for all their heating and cooling needs.
Ben Sherman and his brother Jake run the company that their grandfather founded in 1957. Ben and Jake started working in the business as teenagers—they understand the importance of complete customer satisfaction with every service call.
We hold ourselves to the highest standards at Brockman, employing certified installers to do the job right, and working with the top manufacturers in the heating, ventilation, and air conditioning (HVAC) industry to deliver the best equipment and services. We are a proud carrier of American Standard products.
Customers consistently praised the friendly, knowledgeable, and professional service provided by technicians.
Timeliness
Many reviews highlighted the prompt response times and efficient scheduling for service calls.
Professionalism
Technicians were noted for their thoroughness, clear communication, and attention to detail during service visits.
Trustworthiness
Customers expressed confidence in the honesty and integrity of the company, often mentioning that they felt they received fair assessments and recommendations.
Overall Satisfaction
The majority of reviews reflected high levels of satisfaction with the services provided, leading to strong recommendations for the company.
MC
Matteo Catalano
6 days ago
5.0
We recently had our annual furnace service and maintenance done by Brockman, and Nick was our technician. He was extremely nice, professional, and thorough. Nick explained everything clearly, took his time to make sure everything was working perfectly, and left the area clean. We really appreciate the excellent service and highly recommend Brockman for anyone needing reliable HVAC maintenance.
JG
Jeff G
Nov 16, 2025
5.0
Brad was very professional and communicated very well on his work performed at our residence, as we weee not home at the time. I would prefer Brad performs work at our house in the future if possible.
CY
Christy Young
Nov 13, 2025
5.0
Brockman Heating & Air became our go to before we even bought our home. They performed repairs we asked for during closing in Jan ‘25 and were responsive, respectful, and professional when we showed up after closing while they were cleaning up after the repair was completed. They provided a completed work order, invoice and contact information for any questions.
Fast forward to Nov ‘25 and we called them out to perform the annual maintenance on the furnace. They were out within a week of scheduling. Brad, tech assigned to our request, and the office team were fantastic! The office confirmed the appointment in a timely manner day before, provided an update on arrival time morning of along with a picture so we knew who would be knocking on the door. Brad arrived on time and became instant friends with our 2 rescue pups (who are still learning their manners and do not care about personal space just yet), made sure to introduce himself to the humans too and kept the floors clean with the requisite booties. I showed him the unit and attic access. He went right to work, pointed out a couple of issues and fixed them, answered all of my questions then discussed and recommended air filters appropriate for pets and allergy conditions. I ordered those filters ASAP (previous owners had a 1 inch filter in a furnace made for 4” filters!). The filters arrived but don’t fit. I reached back out to the office for assistance because we’ve never had this type of furnace in previous homes and I didn’t want to mess anything up. They walked me through reviewing the space for the filter and how to remove the rod holding the 1” filter in the bigger space to allow the 4” to slide completely in (so thankful for the patience of the office and the installation manager while handling my overwhelmingly cautious nature!).
We were impressed and signed up for the AC system maintenance for spring too (combined cost for additional savings!).
You couldn’t ask for a better team! Knowledgeable, professional, patient, convenient scheduling and loves dogs! 😁
MA
Michael Acosta
Nov 12, 2025
5.0
Raymond and the Furnace of Fate:
It was an ordinary morning in our quiet home — the boiler humming its uncertain tune, and the gas fireplace as lifeless as an ancient relic. Enter Raymond: fedora metaphorically tipped, wrench holstered like a bullwhip, eyes sharp with the confidence of a man who’s stared down more than his fair share of mechanical mysteries.
He came for a routine maintenance check, but fate had other plans. As he descended into the basement — the “Temple of Heat” — the hiss of steam and the flicker of pilot lights cast dancing shadows on the walls. Raymond knelt before the ancient boiler, brushed aside a layer of dust like an archaeologist revealing a priceless artifact, and got to work. In no time at all, the boiler was purring smoother than a sacred idol on its pedestal.
But the adventure didn’t end there. Our gas fireplace — silent for years, a monument to modern frustration — caught his eye. “Let’s see what secrets this old relic holds,” he said (probably). Minutes later, sparks of life! Flames roared up like a sunlit treasure chamber, warmth flooding the room.
Then came the twist. While surveying his handiwork on the entombed boiler of doom, Raymond uncovered the hidden danger: a leaking drain line nearby stealthily dripping out of sight — a peril lurking in the shadows. With a practiced hand, he unhooked his endoscope, flicking it up into the shadows like a bullwhip. In no time at all, the source of the leak was identified.
When he emerged from the basement, toolbox in hand and victory gleaming in his eye, it was clear: this wasn’t just a man here for maintenance, he was on a quest for victory.
Final Verdict:
⭐️⭐️⭐️⭐️⭐️ — Raymond doesn’t just service heating systems. He conquers them. If Indiana Jones traded his whip for a wrench, his name would be Raymond.
DS
Dan Stauffer
Nov 10, 2025
5.0
Very courteous and good communication. Had a little bit of debris after but they did a good job of placing coverings on the floors.
Would recommend.
Also I had a quote in minutes with a courteous follow up.
All good
Frequently Asked Questions About Brockman Heating & Air Conditioning
What services does Brockman Heating & Air Conditioning provide?
Brockman Heating & Air Conditioning offers comprehensive heating and cooling services for homes and businesses, employing certified installers and using top HVAC manufacturers, including American Standard products.
How long has Brockman Heating & Air Conditioning been in business?
Brockman Heating & Air Conditioning has been serving Indiana since 1957, making it over 64 years in business.
What are the operating hours of Brockman Heating & Air Conditioning?
Brockman Heating & Air Conditioning operates 24 hours a day, 7 days a week, providing round-the-clock service.
Where is Brockman Heating & Air Conditioning located?
Brockman Heating & Air Conditioning is located at 3750 North Wells Street, Fort Wayne, IN 46808, USA.
Who currently runs Brockman Heating & Air Conditioning?
The company is currently run by Ben Sherman and his brother Jake, descendants of the founder who started the business in 1957.
Does Brockman Heating & Air Conditioning have a website for more information?
Yes, you can visit their website at https://www.brockmanheating.com/ for more info and service details.
What nearby places can customers visit when they come to Brockman Heating & Air Conditioning?
Nearby places include Shop Two Sixty (bakery and deli), Full Circle Grill & BBQ (restaurant), and 2Toms Brewing Company (brewery and pub), where customers can enjoy food and drinks before or after their service visit.
Are there nearby health services close to Brockman Heating & Air Conditioning?
Yes, customers can find CVS Health pharmacy and Midwest Orthotic Services nearby, offering convenient access to health and medical needs.
What recreational or entertainment options are near Brockman Heating & Air Conditioning?
Nearby entertainment options include Sky Zone Fort Wayne trampoline park, SportONE Parkview Icehouse for ice skating and sports, and Ice Sports Fort Wayne historical ice venue.
How can nearby transportation or business services assist customers visiting Brockman Heating & Air Conditioning?
Nearby services like Central Transport provide freight and cargo support, and Summit Fleet Services offers automotive repair and oil changes, which can be helpful for business clients or customers traveling to the area.