Frequently Asked Questions About Koberstein Rental & Sales, Inc.
What types of equipment do you rent?
We provide a comprehensive selection of equipment for rent, including construction machinery, aerial lifts, telehandlers, skid steers, excavators, power tools, and trailers. If you're looking for a specific item, please don't hesitate to reach out to us for assistance.
What do I need to rent equipment?
To rent equipment, you'll need to present a valid driver's license or government-issued ID, along with a major credit or debit card. For certain equipment, we may also require proof of insurance or a certificate of liability.
Do you require a security deposit?
Yes, we do require a security deposit. The amount varies depending on the type of equipment and the duration of the rental. Upon returning the equipment in acceptable condition, your deposit will be refunded.
How long can I rent equipment?
We offer flexible rental periods to suit your needs, including hourly, daily, weekly, and monthly options. For extended rentals, you may be eligible for discounted rates.
Do you offer delivery and pickup?
Yes, we provide delivery and pickup services for most of our equipment. The fees for these services vary based on the distance and the type of equipment being transported.
Is training provided on how to use the equipment?
We provide basic operating instructions and safety guidelines when you pick up the equipment. For more specialized machinery, additional training or certification may be necessary.
What happens if the equipment breaks down during my rental?
If equipment malfunctions during your rental period, cease operation immediately and contact us. We'll guide you through troubleshooting and, if needed, arrange for a replacement or service call, depending on the circumstances.
Am I responsible for fuel or consumables?
Customers are responsible for fuel and consumables. Gas-powered equipment should be returned with a full tank unless you opt for our refueling service. Additional charges may apply for consumables such as blades, bits, propane, or chain oil.
What is your cancellation policy?
We appreciate as much advance notice as possible for cancellations. For larger equipment or deliveries, we may require 24-48 hours' notice for cancellation.
Do you offer insurance or damage protection?
We offer optional damage waivers or protection plans to reduce your liability for accidental damage. Please note that these plans do not cover intentional misuse or neglect of the equipment.
What if I return equipment late?
Late returns may incur additional charges. If you anticipate running late, call us. We may be able to extend your rental.
Do you clean equipment before and after rental?
es, all equipment is inspected and cleaned after each rental. However, excessive cleaning fees may apply if the equipment is returned extremely dirty.
Can I reserve equipment in advance?
Yes. Reservations are recommended, especially during busy seasons, to ensure availability.
What forms of payment do you accept?
We accept major credit/debit cards, business accounts, and cash (with a card on file). Commercial customers may apply for credit terms.
Do you rent to contractors and homeowners?
Yes, we serve both professionals and DIY customers. Our team can help you choose the right tool for your project.
Do you rent equipment to homeowners?
Yes, we offer a wide variety of equipment for homeowners including tractors, lawn equipment, drain augers, floor sanders, mini skid steers, and more.
Is insurance required to rent equipment?
A certificate of general liability insurance is required to rent aerial lifts, excavators, material handlers, and skid steers. Other rental items do not require insurance.
Does Koberstein Rental & Sales Inc offer delivery services?
Yes, we have our own truck fleet that can deliver equipment, including oversize loads.
Can I buy equipment from Koberstein Rental & Sales Inc?
Yes, we sell new equipment as a dealer for several brands, and also offer used equipment for sale.
What are your business hours?
We are open Monday through Friday from 7:00 AM to 4:00 PM, and closed on Saturdays and Sundays.
What payment methods do you accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are your facilities wheelchair accessible?
Yes, we have wheelchair accessible entrances and restrooms, and offer onsite services.
How can nearby places help customers visiting Koberstein Rental & Sales Inc?
Nearby businesses like Gibco Motor Express and KM Construction Services can assist customers with freight delivery and construction needs, complementing our rental equipment services.
What outdoor activities can customers enjoy near Koberstein Rental & Sales Inc?
Customers can visit nearby attractions like Bluegrass Lake and Miles Landing LLC campground for outdoor recreation before or after their visit.
Are there any churches near Koberstein Rental & Sales Inc for visitors interested in religious services?
Yes, St John the Evangelist and St. John Evangelist Daylight church are nearby options for religious services.