Technicians are consistently described as friendly, knowledgeable, and professional, with many customers expressing appreciation for their thorough explanations and prompt service.
Customer Service
The company is noted for its responsive customer service, with many reviews highlighting quick appointment scheduling and effective communication.
Installation Issues
Some customers reported problems with installation, including incorrect thermostat installation and ductwork issues, but the company was praised for addressing these problems promptly.
Value for Money
Customers generally feel that the pricing is fair and appreciate the maintenance plans offered, which contribute to overall satisfaction with the service.
PT
Patti Torre
3 days ago
5.0
Adam was awesome! He was kind, respectful and knows his profession. Showed me everything that he was doing and pictures as well. Highly recommend him and Reliable Comfort. Thank you for taking all the time you did to explain the issues.
NC
Nadine Campbell
Dec 31, 2025
5.0
Serviceman was courteous and seemed to be very efficient. Appreciated his work
RG
Raney Green
Dec 30, 2025
5.0
Jonathan was very informative on what the issue was and was able to rig the system to get some heat back on until a replacement can be installed.
CG
Chris Gorbett
Dec 29, 2025
5.0
Prompt, friendly & knowledgeable to quickly assess the situation and provide a remedy.
GL
G Luca
Dec 17, 2025
1.0
The only reason they would have got 5 stars is bc the tech Adam Ruch is amazing , the company on the other hand would get 1 star. I would request Adam. I had a new system installed in September of 2024 , they were not professionals. They blew a transformer, my heat kit wasn’t delivered or installed until April 2025. So they did a heat bypass until then. They finally came and hooked it up. They installed my nest thermostat. Long story short I had problems come this winter. Adam came and hooked the emergency heat up and wired the nest up correctly, he also had to come out with a new transformer in April when the heat kit was delivered and installed both of those , he didn’t know the emergency heat and other stuff was installed wrong until he came back out this winter 2025 when I had problems again. I was out of town and came home to a house that was 50 degrees. My until ran for 24 hr a day for the 3 days I was gone (gonna cost a lot) then hooked up electrical heaters in the house (gonna cost more) I called them Monday morning first thing in the morning as they installed a new unit last year and they couldn’t do anything for me for another day. Leaving my house cold for another night. Then told me it will be a technician charge to find out what’s wrong , luckily Adam waived the fee after finding out that it was there fault but that still doesn’t help the electric cost and the 50 degree night of sleep. Spend the extra money and go with a reliable company who does customers right. I explained to them by time I had new until fully installed in April of 25 I wasn’t using heat so idk if it ever worked right and they didn’t care.
Frequently Asked Questions About Reliable Comfort Heating • Air Conditioning • Plumbing
What services does Reliable Comfort Heating • Air Conditioning • Plumbing offer?
Reliable Comfort provides HVAC services including heating, air conditioning, plumbing, air quality consulting, heating equipment supply, and air duct cleaning.
What are the business hours of Reliable Comfort Heating • Air Conditioning • Plumbing?
The business is open 24 hours a day, 7 days a week.
How can I contact Reliable Comfort Heating • Air Conditioning • Plumbing in case of an emergency?
You can call them at +1 812-579-4048 for 24/7 emergency service.
Where is Reliable Comfort Heating • Air Conditioning • Plumbing located?
They are located at 236 California St, Columbus, IN 47201, USA.
Since when has Reliable Comfort Heating • Air Conditioning • Plumbing been in business?
The company has been serving customers since 2001.
What should I do if I want a consultation on air quality?
You can contact Reliable Comfort as they provide air quality consulting services.
Are there any nearby beauty and spa places to visit before or after my service appointment?
Yes, nearby beauty and spa places include Alison Hairstylist, Elegance Joint, Skin by Nicoleta, and Beautiful Reflections Med Spa.
What nearby businesses can I visit for relaxing services like massage or holistic therapy?
Sophia's Massage offers massage, reflexology, and naturopathic holistic services close to Reliable Comfort's location.
Are there any nearby locations where I can handle financial services or insurance needs?
Yes, nearby financial service locations include Etc Service Inc, First American Title Insurance Company, and several Indiana Farm Bureau Insurance agents.
Can I find automotive services near Reliable Comfort Heating • Air Conditioning • Plumbing?
Yes, nearby automotive-related businesses include 3rd Street Auto and Percifield, Inc., which offer car dealership and auto restoration services.