Springfield Overhead Doors By Hart

Reviews

• AW

  Anita Weinhoeft

  Sep 3, 2025
  1.0
  I called Overhead doors for an estimate for a new garage door opener because mine was no longer functioning. I had already checked everything that could possibly have been wrong and concluded it was the opener itself and I told the girl at the office this situation. She said they had to send someone out to check it out. I already had my car out of the garage with the help from a neighbor. All I needed was a price and an installation of a new opener. But the technician came out spent about 10 minutes in my garage and did absolutely nothing because there was nothing to be done. He said the office would call me that afternoon with the cost and to set up a schedule. He then sat in his truck outside my house for at least 20 minutes. This was on a Friday morning. I did not hear anything from them the rest of the day And did not receive a call first thing Monday morning. So I figured they were no longer interested in my business and I called another company. They did call at 11:11 AM Monday and I told them because I had not heard from them that I figured they were not interested in my business and I had called elsewhere. They said they would send an invoice and I questioned this because their website said they give free estimates. About 10 days later I received an invoice from them for a service call and a fuel charge. I called again because I do not believe I owe this. I wanted to talk to the owner and he was supposed to call me the following day. Again, no phone call. I waited a week And then I called the office again. The owner was in that day, but he was busy and I was told that he would call me back as soon as he was available. He called me later that afternoon. He said I owed the bill because of his technicians “expertise“. I told him I already knew the opener needed replacing, and I had told them that when I originally had called. He said he would look at the file and then call me back the next morning. That was on August 25th and I still have not heard back from him and that was 9 days ago. He was argumentative, condescending, and bullying, and he is trying to take advantage of a grieving, elderly widow.
• LE

  Luke Erickson

  Oct 16, 2024
  5.0
  When we had an issue with our garage door after they had serviced it in the past, they came out and made it right with no charge. The owner walked me through what was going on and reassured me that they would continue to take care of us if any future issues arose.
• DG

  Danny Gibbs

  May 28, 2024
  5.0
  Was there at 7:45am. Made me a new spring before 8am. Great service!
• MB

  Michael Buttell

  Aug 26, 2021
  5.0
  They did the job very quick had all parts on.hand excellent job would highly recomend

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