Business Details
About
PlumberEmergency PlumbersWater Heater ServiceSewer & Drain CleaningDrainage ServiceLeak Detection ServiceSeptic System ServiceBathroom RemodelerKitchen RemodelerBackflow Prevention
Since 2016, HRI Plumbing has been a trusted professional serving the Springfield community with comprehensive plumbing solutions. Our skilled technicians specialize in a wide range of services, including emergency repairs, meticulous drain cleaning, and expert leak detection. Beyond immediate needs, we are the go-to team for larger projects, offering full-scale bathroom and kitchen remodels, septic system services, and sewer line installations. We are dedicated to providing reliable, efficient service for all your residential and commercial plumbing needs. Protect your home — book your plumbing inspection or repair today.
Details
- Credit cardAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.6
149 reviews
5 stars
126
4 stars
8
3 stars1
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently praised the promptness and professionalism of the technicians, highlighting their friendly demeanor and effective communication.
Timeliness
Many reviews noted the quick response times and same-day service, which contributed to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing structure, particularly the diagnostic fee and perceived high costs for services rendered.
Quality of Work
Overall, customers were satisfied with the quality of work performed, often mentioning the thoroughness and expertise of the technicians.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding service fees and some instances of perceived overcharging.
- AKAngela KinnerJan 2, 20265.0The guys at HRI got us all set up with our water heater in one day. Very professional and friendly.
- MMMelissa McDermottDec 23, 20255.0We had a sewage ejector pump crap out on us and flooded our basement. HRI responded promptly and Angel came out and did the work. We were so thankful! They saved us since we were planning on going out of town over Thanksgiving and stressed about everything. We were so pleased with the service we received. Thank you!
- JLJustin LashOct 2, 20235.0I contacted HRI on a Wednesday evening, had an appointment for the following Thursday to look at my water heater due to malfunction. They determined the issue and created a plan for a replacement. The technician was super friendly, and highly professional. It only took Troy a few hours to complete the installation with no mess! Will continue to do work with HRI!
- MHMegan HamSep 7, 20235.0Troy was very knowledgeable and professional. He explained all of the options for redoing my plumbing in a way that was easy for me to understand. I would definitely recommend HRI for any plumbing projects
- AHAlexander HrynewychMay 19, 20235.0HRI was very responsive . They answered my calls. They showed up on time and listened to my concerns. They understood my problem and offered solutions to my problem. I will definitely use them to address my plumbing problem.
Frequently Asked Questions About HRI Plumbing
What plumbing services does HRI Plumbing offer in Springfield?
HRI Plumbing offers pipe installation, drain cleaning, leak detection, water heater services, sewer line installation, backflow prevention, and more.
Does HRI Plumbing provide emergency plumbing services?
Yes, HRI Plumbing provides emergency plumbing services and is available 24/7 for urgent repairs.
What are the payment options accepted by HRI Plumbing?
HRI Plumbing accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Where is HRI Plumbing located?
HRI Plumbing is located at 1209 N 8th St, Suite 2, Springfield, IL 62702, USA.
In which cities does HRI Plumbing offer its services?
HRI Plumbing serves Springfield, Taylorville, Rochester, Petersburg, Mason City, Lincoln, Girard, Chatham, Virden, Kincaid, Edinburg, Athens, Mt Pulaski, New Berlin, Pawnee, Carlinville, Riverton, Sherman, Williamsville, and Auburn in Illinois.
What types of plumbing projects can HRI Plumbing handle?
HRI Plumbing handles emergency repairs, maintenance, remodeling projects, water heater repair and installation, sewer line work, and backflow prevention.
Are there any places to eat near HRI Plumbing in Springfield?
Yes, nearby dining options include Sam's Italian Pizza, Illinois Tap Inc. (barbecue and American cuisine), Subway, and McDonald's.
What nearby stores can customers visit in Springfield when visiting HRI Plumbing?
Nearby stores include True Value and Noonan True Value Hardware for home improvement, Happy Daze Gift Shop LLC for gifts and souvenirs, and Family Dollar for groceries and discount items.
Are there financial services close to HRI Plumbing's location?
Yes, US Bank, U.S. Bank, Western Union, and RockItCoin Bitcoin ATM are nearby financial service options.
How can nearby places help customers visiting HRI Plumbing?
Customers can use nearby UPS Authorized Shipping Provider for courier needs, stop by tobacco shops like Cigars for Aficionados or Trippy Vapez for related products, or grab a meal at local restaurants before or after their plumbing service appointment.