Duane Blanton Round Lake

Reviews

• CT

  Colin Tokar

  3 days ago
  1.0
  Ive always been under the impression that any company truck and employee is a representative of the business. And as such should be very cautious of all speed limits and courteous of all potential customers. A situation came across my desk that makes me sick of dangerous self entitled employees. Im not saying they should drive slow amd hinder everyone. But they have to flow with the respective traffic. Wouldn't recommend duane
• SW

  Sandi Woodward

  4 days ago
  1.0
  We had a mini split air unit installed about 4 years ago. It has been nothing but trouble. They didnt install it correctly, they placed it on top of a water hose so it constantly leaked down our bedroom wall. John, the manager at the time and many others attempted to fix the problem. The company came up with that they installed the wrong outside unit and it needed 2 mini splits to operate correctly. So on top of the 7,000 it cost for the original install, we needed to pay another 2000 for another unit. Still doesn't work properly and the 2nd units water pump broke instantly. We called and called for a repair and no one has gotten back to us. They are now ignoring our calls. I had also paid 500 for their yearly unit heating/cooling service and never once has anyone come to service our heating or cooling units. Called another company that takes care of mini splits. Informed us that we were way over charged and completely taken advantage of. Will NEVER use or recommended Duane Blanton for ANYTHING EVER!
• KS

  Kevin S

  Nov 15, 2025
  5.0
  Konnor did an amazing job repairing my toilet! He arrived on time, quickly diagnosed the issue, and had everything fixed in no time. He was professional, friendly, and explained what he was doing so I felt completely at ease. The quality of his work was excellent, and he left everything clean and tidy. I highly recommend Konnor to anyone needing plumbing help, truly outstanding service!
• KS

  Krishnan Srinivasan

  Nov 8, 2025
  2.0
  I called them as my sump pump stopped working and the two star is for the friendly person who came and for promptly coming when needed otherwise my rating would have been worse. The charge to replace a $15 Check Valve was quoted at $425. Very expensive, felt like I was being taken advantage of the situation as my sump pump was not working. Unfortunately had to pay the visit fee of $79 as agreed and thanked him for the nice suggestions he gave. Will make sure, that the community knows the consequence of calling Duane Blanton Plumbing.
• JG

  jeanne goshgarian

  Nov 7, 2025
  5.0
  I want to express our extreme satisfaction with Duane Blanton Plumbing and their awesome employee Joe for promptly, efficiently, cheerfully, and professionally solving our messy plumbing emergency. I called at 5:50 pm on a weekday, expecting I might get an answering service, but I was greeted by a real person (!!) who agreed to send someone out right away for us. We had gray water backing up from a shower and toilet, water was leaking from pipes, I even had a soaked ceiling tile fall on my head with much of this water. It was a real mess, we had buckets trying to catch the water and towels everywhere. Joe came and assessed the situation, then cleared out the blockage in the line with his equipment and solved our very unexpected problem. Apparently, my attempt to take a restful soak in a whirlpool tub that doesn’t get much use precipitated this problem--that sure backfired! Joe came and cleared a blockage that caused the backup-problem solved—quickly and expertly, thank you, Joe and Blanton Plumbing!

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