Whether you want to upgrade your windows, replace your roof, or transform your entry door, Elite Remodeling Group can make it all happen. We offer premium and energy-efficient products that will not only boost your home’s curb appeal but also increase its overall value. We’ve been serving Arlington Heights & Chicagoland homeowners since 1993, providing professional installations and unparalleled customer service. Along the way, we’ve earned many accolades including an A+ rating from the Better Business Bureau and a Top 200 exterior company designation from Qualified Remodeler, so you can rest assured that you’ll be working with an elite company. After all, it’s in our name.
Many customers praised the professionalism and knowledge of the sales and installation teams, highlighting their courteous and respectful demeanor.
Quality of Work
Overall, customers were satisfied with the quality of the installations, noting that the windows and doors looked great and were installed efficiently.
Communication
While many reviews mentioned good communication during the initial stages, several customers reported issues with follow-up and responsiveness after the sale.
Customer Service
There were mixed reviews regarding customer service, with some customers experiencing excellent support while others faced challenges with responsiveness and issue resolution.
Installation Experience
Most customers reported a positive installation experience, with crews being timely, efficient, and respectful of their property.
MW
Mary Weas
Nov 4, 2025
5.0
Elite replaced my new bedroom windows and the following year the my living room and garage windows. Now all the windows in my house are brand new! They are so beautiful. I love them. The service is really good and their personnel is very professional.
RB
Renee Berdeaux
Sep 28, 2025
5.0
Smooth and Professional Scheduling Experience!
I recently scheduled a meeting for a window replacement project, and I was genuinely impressed by how easy and efficient the process was. The team was quick to respond, friendly, and incredibly organized. They took the time to understand my needs, offered helpful suggestions, and found a time that worked perfectly with my schedule.
The initial consultation was thorough and informative—no pressure, just honest advice and clear options. I appreciated how transparent they were about timelines, materials, and pricing. It gave me confidence that I’m working with professionals who truly care about quality and customer satisfaction.
Looking forward to the installation phase! Highly recommend reaching out if you're considering a replacement window project—they make the process stress-free from the very first meeting.
LV
Louis Vasquez
Sep 26, 2025
5.0
ERG just completed our roof. The experience from start to finish has been very professional. Claudio (sales), Kevin (PM) and Mike were all transparent when talking about the job. Everything they said they were going to do, they did. When the job was done, they made it look like they were never there. Then you look up at the roof and it is beautiful! Thanks ERG. I look forward to the next job!
JS
James Schultz
Sep 17, 2025
1.0
Terrible experience with this company. Paid very good money for a new front door to be installed and multiple times the door handle kept breaking. When trying to get ahold of them for issues it was poor response time and communication on the repair. When they decided to finally just take the door apart to possibly shim it again since it wouldn’t shut correctly was informed they would be out on a set day but no time frame when they would show up. Than when I called multiple times I got absolutely no response and they just showed up to the house on their own time without no warning and we had to drop everything we were doing. Once this door is repaired correctly other than warranty this will be last time we ever use this company.
AM
Amy McReynolds
Sep 4, 2025
5.0
Shingles dropped off night before, crew showed up early in the morning, work began promptly. The crew is clearly experienced, they operated quickly but also safely, and weren't being rushed or anything, very important for safety AND ALSO for a home job that's done WELL! Remember my friends, rushed = mistakes.
Whole crew was very respectful of my garden, I have a large native plant installation on one side that made doing the stripping more difficult, but they worked around it without issue and I'm so grateful.
I have a small, simple ranch house, a very easy installation I know, but still: my install was done in less than one day! I had a whole ridge vent put in, too, and they were done and doing final cleaning around 1pm! I'm flabbergasted! Can't guarantee your house will be as fast, it was a beautiful 70 degree day, low wind, nothing went wrong, etc etc, but man, you want GOOD roofers who know what theyre doing? These guys. These guys know what theyre doing. Thank you, Jaime and the crew, you did amazing work 👍🏻👍🏻🫡🎉
Frequently Asked Questions About Elite Remodeling Group
What services does Elite Remodeling Group offer?
Elite Remodeling Group offers window replacement, roof replacement, entry door installation, siding installation, home insulation services, and gutter installation.
In which areas does Elite Remodeling Group provide its services?
They serve multiple cities including Arlington Heights, Rolling Meadows, Schaumburg, Evanston, Glenview, and Chicago among others in the Chicagoland area.
What are the operating hours of Elite Remodeling Group?
They are open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 2:00 PM. They are closed on Sundays.
Can I get an in-home consultation from Elite Remodeling Group?
Yes, in-home consultations are available. You can contact them through their website to schedule one.
What types of payment does Elite Remodeling Group accept?
They accept American Express, Cash, Check, Discover, Financing options, Invoice, Mastercard, and Visa.
Is Elite Remodeling Group accessible for customers with disabilities?
They have wheelchair accessible entrances and parking, and a unisex restroom. However, wheelchair accessible seating and restrooms are not available.
Where is Elite Remodeling Group located?
Their office is at 3315 W Algonquin Rd, Suite 650, Rolling Meadows, IL 60008, USA.
What nearby services are available around Elite Remodeling Group's location?
Nearby services include dental offices like Lion Grenader, DMD and Michael R. Errico DDS, insurance agencies such as Nationwide Mutual Insurance Company, pet services at 24 PetWatch, and legal services like Illinois Professional Licensing Consultants.
Are there dining options near Elite Remodeling Group?
Yes, there is a Korean restaurant named Woo Lae Oak nearby that customers can visit before or after their appointment.
What should customers know about transportation or amenities near Elite Remodeling Group?
Customers will find convenient services including the Marathon gas station for fueling needs and a CoinFlip Bitcoin ATM for financial services close by, enhancing their visit experience.