Business Details
About
Heating ContractorPlumberHVAC ContractorPest Control ServiceAir Conditioning ContractorSewer & Drain CleaningEmergency PlumbersAir Quality ConsultantWater Heater Service
With 50 years of experience, Pearson is the company to call for your plumbing, heating, air conditioning, and pest control needs in Rockford and Freeport, IL. Our company was founded with a commitment to quality service at competitive prices, and we continue that tradition to this day. Whether you require a minor repair or a major installation, you can rely on our highly qualified team of technicians.
The value of our services, plus our dedication to 100% customer satisfaction has made Pearson one of northern Illinois’ leading contractors in plumbing, heating, cooling, and pest control. We are committed to keeping your home safe and comfortable all day, every day. That’s why we offer 24-hour emergency service, senior discounts, and financing options.
Details
- Requires appointmentAvailable
Location
Pearson Plumbing, Cooling and Pest Control
2415 20th St, Rockford, IL
61104, United States
Hours
Reviews
4.5
549 reviews
5 stars
458
4 stars
23
3 stars4
2 stars
9
1 star
55
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and friendliness of the technicians, highlighting their thoroughness and knowledge.
Response Time
Customers frequently noted the quick response times, especially during emergencies, with many receiving same-day service.
Quality of Work
Overall, the quality of work was well-received, with several customers expressing satisfaction with the repairs and installations.
Pricing Concerns
Some customers felt that the pricing was high, with a few mentioning unexpected charges or feeling overcharged for services.
Customer Service
While many reviews highlighted excellent customer service, there were instances of poor communication and scheduling issues reported.
- MGMike Goodie3 days ago1.0Tried to charge $600 for my furnace's motherboard. I bought the same part, same manufacturer online for $50.
- JRJonathan RomanOct 14, 20255.0Mark M, and Eric did a great job on my furnace and heat pump installation!!!! Very Professional work and installation. No corners cut. They worked long hours to get the job done.Thank you!! John W also did a great job with the estimate. If you want it done right, ask for these guys.
- JJJamieSep 6, 20251.0210 dollars just to come out crazy prices
- JJJennifer JonesAug 24, 20255.0Great experience!!! We had a plumbing emergency on a Saturday and they were the only company that answered the phone and came to help. Left messages for other emergency plumbing services and never heard back. They actually answered the call. Their service was wonderful and prices were fair for the situation! So thankful as they helped us during what was a stressful situation and put us at ease. They will be the first and only company we call for plumbing services moving forward!
- KNKien NguyenAug 16, 20251.0Tried to call for service guy asked me all my info then hung up
Frequently Asked Questions About Pearson Plumbing, Cooling and Pest Control
What services does Pearson Plumbing, Cooling and Pest Control offer?
Pearson provides plumbing, heating, air conditioning, and pest control services, including minor repairs and major installations.
Where is Pearson Plumbing, Cooling and Pest Control located?
It is located at 2415 20th St, Rockford, IL 61104, USA.
What are the business hours for Pearson Plumbing, Cooling and Pest Control?
Pearson operates 24 hours a day, 7 days a week, offering continuous service.
Does Pearson Plumbing, Cooling and Pest Control offer emergency services?
Yes, they provide 24-hour emergency service to address urgent plumbing, heating, cooling, and pest control needs.
Are appointments required to receive services from Pearson Plumbing, Cooling and Pest Control?
Yes, appointments are required to schedule services with Pearson.
Does Pearson Plumbing, Cooling and Pest Control offer discounts or financing options?
Yes, they offer senior discounts and financing options to accommodate customers' needs.
Which cities does Pearson Plumbing, Cooling and Pest Control serve?
They serve the cities of Rockford, Roscoe, Rockton, Loves Park, Freeport, Machesney Park, and Belvidere in Illinois.
What nearby stores can customers visit for building supplies when visiting Pearson in Rockford?
Customers can visit nearby stores such as Stetson Building Products, White Cap, and Vintage Brick Salvage LLC for building supplies and hardware.
Are there any nearby automotive services close to Pearson Plumbing, Cooling and Pest Control?
Yes, nearby automotive services include Haas Towing, LSC Body Shop, Dixon Automatic Tool, and Ed's Wrecker Services for vehicle repairs and roadside assistance.
What recreational activities are near Pearson Plumbing, Cooling and Pest Control for customers to enjoy?
Customers can enjoy recreational activities nearby like scuba diving lessons at Forest City Scuba or visit Byron Dragway for motorsport entertainment.