Pearson Plumbing, Cooling and Pest Control

4.5
549 reviews

About

Heating ContractorPlumberHVAC ContractorPest Control ServiceAir Conditioning ContractorSewer & Drain CleaningEmergency PlumbersAir Quality ConsultantWater Heater Service
With 50 years of experience, Pearson is the company to call for your plumbing, heating, air conditioning, and pest control needs in Rockford and Freeport, IL. Our company was founded with a commitment to quality service at competitive prices, and we continue that tradition to this day. Whether you require a minor repair or a major installation, you can rely on our highly qualified team of technicians. The value of our services, plus our dedication to 100% customer satisfaction has made Pearson one of northern Illinois’ leading contractors in plumbing, heating, cooling, and pest control. We are committed to keeping your home safe and comfortable all day, every day. That’s why we offer 24-hour emergency service, senior discounts, and financing options.

Details

  • Requires appointmentAvailable

Location

Pearson Plumbing, Cooling and Pest Control
2415 20th St, Rockford, IL
61104, United States

Hours

Reviews

4.5
549 reviews
5 stars
458
4 stars
23
3 stars
4
2 stars
9
1 star
55

What are people saying?

AI-generated from recent customer reviews

Professionalism

Many customers praised the professionalism and friendliness of the technicians, highlighting their thoroughness and knowledge.

Response Time

Customers frequently noted the quick response times, especially during emergencies, with many receiving same-day service.

Quality of Work

Overall, the quality of work was well-received, with several customers expressing satisfaction with the repairs and installations.

Pricing Concerns

Some customers felt that the pricing was high, with a few mentioning unexpected charges or feeling overcharged for services.

Customer Service

While many reviews highlighted excellent customer service, there were instances of poor communication and scheduling issues reported.
  • MG
    Mike Goodie
    3 days ago
    1.0
    Tried to charge $600 for my furnace's motherboard. I bought the same part, same manufacturer online for $50.
  • JR
    Jonathan Roman
    Oct 14, 2025
    5.0
    Mark M, and Eric did a great job on my furnace and heat pump installation!!!! Very Professional work and installation. No corners cut. They worked long hours to get the job done.Thank you!! John W also did a great job with the estimate. If you want it done right, ask for these guys.
  • JJ
    Jamie
    Sep 6, 2025
    1.0
    210 dollars just to come out crazy prices
  • JJ
    Jennifer Jones
    Aug 24, 2025
    5.0
    Great experience!!! We had a plumbing emergency on a Saturday and they were the only company that answered the phone and came to help. Left messages for other emergency plumbing services and never heard back. They actually answered the call. Their service was wonderful and prices were fair for the situation! So thankful as they helped us during what was a stressful situation and put us at ease. They will be the first and only company we call for plumbing services moving forward!
  • KN
    Kien Nguyen
    Aug 16, 2025
    1.0
    Tried to call for service guy asked me all my info then hung up

Frequently Asked Questions About Pearson Plumbing, Cooling and Pest Control

What services does Pearson Plumbing, Cooling and Pest Control offer?

Pearson provides plumbing, heating, air conditioning, and pest control services, including minor repairs and major installations.

Where is Pearson Plumbing, Cooling and Pest Control located?

It is located at 2415 20th St, Rockford, IL 61104, USA.