At Searls Window & Doors, Inc. our mission is simple: to take care of our clients by bringing the very best solutions to the table. We have a passion for this business and can take the 'pane' out of buying windows and doors.
Searls Window & Doors, Inc. is a premier dealer of windows, exterior doors, and skylights with locations in Chicago and Plainfield. We are a family owned business and have been serving contractors, architects, construction managers, and building owners for over 40 years. Searls Windows & Doors offers quality products from Andersen, Marvin, Therma-Tru, and several other brands, so there is always a solution to your project needs. With our expansive product knowledge and high-end customer service, we have the tools to make your next project a success.
We called Searls because we had a cracked window in the upper floor. They came out and figured out which Andersen window was needed to replace the cracked one. They came and installed the new one and did a great job in a short period of time of time. Jacob and his co worker were awesome. Thanks so much for the great job!!
KK
K Knight
Oct 19, 2020
1.0
I contacted them twice to replace an exterior door on our home as we live right in their neighborhood. Both times they could not have been more disinterested. But yes, they do replacement doors...I guess just not for us.
RH
Rebecca Harris
Oct 8, 2019
1.0
Update on October 12 (see original review below this). Four days after sending an email to the owner about this in how disappointing this all is, I have had no communication from him. No "i am sorry" from the owner of the company that sold us the windows, no communication from Marvin Windows on setting up an appt to get this fixed even thought the part has been sitting there since Sept 30th. They have known about this problem for months and a rep was even out and looked at it but said he did not have the parts to fix it with him.
All the owner has said in this situation is to thank the Marvin window rep for her follow up. What follow up??? The only reason she even emailed any of us including you is because we were following up with her for the millionth time about this. Thank us for our constant follow up for months.
All of this to get a BRAND NEW window fixed. We moved in our new construction home on Nov 28th. It is almost a year and we have never gotten to use that window.
ORIGINAL REVIEW: Window lock latch broke after first use. They are all so tight I know more are going to break soon. We have been waiting months to get this fixed. We have had to do 100% of the follow up ourselves, after wrong parts sent, weeks go by with no follow up. Finally after at least two months we follow up again to find out the part has been sitting there for over a week and they will "try to get the tech to schedule a appt with us soon." Oh well it almost winter again so I guess we will wait until next spring to use that window.
RH
Rick Hrdina
Apr 29, 2016
5.0
Have purchased Marvin Windows for many years for my Promar Exteriors customers. They are a fine group to work with and always helpful and supportive.
Frequently Asked Questions About Searls Window & Doors, Inc.
What types of products does Searls Window & Doors, Inc. specialize in?
Searls Window & Doors, Inc. specializes in windows, exterior doors, and skylights from brands like Andersen, Marvin, and Therma-Tru.
What are the business hours for Searls Window & Doors, Inc. in Plainfield, IL?
The business is open Monday to Thursday from 8 AM to 5 PM, and Friday from 8 AM to 3:30 PM. It is closed on Saturdays and Sundays.
Where is Searls Window & Doors, Inc. located?
It is located at 16260 S Essington Rd, Plainfield, IL 60544, US.
How can customers contact Searls Window & Doors, Inc.?
Customers can contact them by phone at +1 815-436-3196 or by email at support@searls78.com.
What experience does Searls Window & Doors, Inc. have in the industry?
Searls Window & Doors, Inc. is a family-owned business established in 1978 and has over 40 years of experience serving contractors, architects, and building owners.
What types of customers does Searls Window & Doors, Inc. serve?
They serve contractors, architects, construction managers, and building owners with window and door solutions.
Are there any home decor or furniture stores near Searls Window & Doors, Inc.?
Yes, nearby you can find Pottery Barn Outlet and The Great Escape, which offer home decor and furniture options you may visit before or after your appointment.
What dining options are available near Searls Window & Doors, Inc.?
Nearby dining options include Outback Steakhouse for steak, Chuck E. Cheese for family fun and pizza, Panda Express for fast food, and Baskin-Robbins for ice cream.
Are there any parks or recreational areas near Searls Window & Doors, Inc.?
Yes, Lakewood Falls Village Park, with playground facilities, is located nearby and makes for a nice spot to visit before or after your business at Searls Window & Doors.
If I am visiting Searls Window & Doors, Inc. from out of town, where can I find nearby hotels?
Nearby hotels include Fairfield Inn and Suites by Marriott Joliet North Plainfield, Comfort Inn, MainStay Suites Joliet I-55, and Best Western Plus North Joliet for convenient accommodations.