Business Details
About
PlumberSewer & Drain CleaningSewer Cleaning CompanyFlood Control EquipmentBackflow PreventionDrainage ServiceEmergency PlumbersGrease TrapsLeak Detection Service
Plumbing and drain services
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Cash onlyNot available
- Onsite servicesNot available
Location
Hours
Reviews
5.0
165 reviews
5 stars
161
4 stars2
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to explain issues clearly and provide effective solutions.
Response Time
Many reviews noted the quick response times, with several customers receiving same-day service for urgent plumbing issues.
Pricing
Feedback indicated that the pricing was fair and competitive, with many customers appreciating the transparency and value for the quality of work provided.
Customer Experience
Overall, customers reported positive experiences, emphasizing the friendly and respectful demeanor of the staff, which contributed to their satisfaction.
- LMLorena Millan6 days ago5.0This is my second time calling them and they come so fast. Employees are very friendly and very helpful.
- DKDonna KoeppenDec 26, 20255.0My technician, Anthony, came this morning just when scheduled. He got to work on the issue and handled it efficiently and made sure everything was put back where it belonged. He is definitely an asset to your company and very knowledgeable. I certainly don't want to have any more problems but I would definitely hope you would send him out. I have great respect and confidence that he will correct it
- WMWendy McCreightDec 19, 20255.0We have had Superior rooter service 2 of our properties and for both they came out same day we called. We felt their pricing was fair especially for same day service. We will use again thank you
- CGCecilia GaoDec 18, 20255.0Had the best experience with getting the bathroom sink drain replaced. Jimmy was super efficient, taught me all about how the drain system worked, and was great to chat with. Best in the business
- EHErick HasbunDec 16, 20255.0Enrique from Superior Rooter was professional, punctual, and took the time to walk me through my options. He attempted to address the pilot light issue on my water heater and explained why the repair would likely be temporary given the age of the unit and the cost of parts. I appreciated that he presented both repair and replacement options clearly, without pressure, and answered my questions honestly. The replacement quote for a Bradford White unit was straightforward and reasonably priced compared to other estimates I received. Even though I ultimately decided on the best path forward for my situation, I felt informed and respected throughout the visit. Overall, a good experience with clear communication and professionalism.
Frequently Asked Questions About Superior Rooter Plumbing
What services does Superior Rooter Plumbing provide?
Superior Rooter Plumbing offers plumbing and drain services, including sewer and drain cleaning, backflow prevention, flood control equipment, grease trap services, leak detection, and emergency plumbing.
Where is Superior Rooter Plumbing located?
Superior Rooter Plumbing is located at 47 S Gail Ave, Northlake, IL 60164, USA.
What are the business hours for Superior Rooter Plumbing?
Superior Rooter Plumbing operates 24 hours a day, 7 days a week, including weekends.
What are the accepted payment methods at Superior Rooter Plumbing?
Superior Rooter Plumbing accepts cash, check, contactless payment, Discover, financing options, Mastercard, Visa, and Zelle.
Does Superior Rooter Plumbing require appointments?
Yes, appointments are required for service at Superior Rooter Plumbing.
Can I pay with a credit card at Superior Rooter Plumbing?
Yes, Superior Rooter Plumbing accepts credit card payments.
How can I contact Superior Rooter Plumbing for service?
You can contact Superior Rooter Plumbing by phone at +1 708-777-4744 or email at office@superiorrooterdrian.com.
Is there a website and social media presence for Superior Rooter Plumbing?
Yes, their website is http://www.superiorrooterplumbing.com/. They also have a Facebook page and an Instagram account under the handle 'superior_rooter_plumbing'.
What nearby schools are around Superior Rooter Plumbing?
Nearby schools include Riley Elementary, Riley Intermediate School, Berkeley School District 87, and Northlake Middle School. Customers visiting Superior Rooter Plumbing may find these schools nearby for reference or convenience.
Are there any dining options close to Superior Rooter Plumbing?
Yes, nearby dining options include Cuomo To Go (a fast food and sandwich shop), McDonald's, Wingstop, Burger King, and Cuomo Catering. You can grab a meal before or after your plumbing service appointment.
What nearby public services are located near Superior Rooter Plumbing?
Nearby public services include the Northlake Police Department and Northlake City Hall, which may be useful landmarks or resources when visiting Superior Rooter Plumbing.