Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, particularly highlighting Jimmy, Anthony, and Francisco for their exceptional service.
Pricing
Many reviews noted the competitive and reasonable pricing for services, with several customers expressing satisfaction with the value received.
Response Time
The business received positive feedback for their quick response times, often providing same-day service for urgent plumbing issues.
Customer Experience
Customers appreciated the friendly and respectful demeanor of the staff, as well as the clear communication and thorough explanations provided during service.
Reliability
The company was frequently recommended for its reliability and ability to resolve plumbing issues effectively, with many customers stating they would use their services again.
LC
Lakisha Childs
2 days ago
5.0
I recently used Superior Rooter Plumbing, Sewer, Water for several plumbing issues in my new home, and I couldn’t be happier with the experience. The owner personally helped my family and me, taking the time to clearly explain the work being done and the reasons behind it.
While the job was expensive, it was absolutely worth it. The owner was honest, reliable, and committed to doing the job right. Thanks to his professionalism and quality workmanship, my plumbing problems were fully resolved.
I will definitely remain a loyal customer of Superior Rooter Plumbing, Sewer, Water and highly recommend them to anyone in need of trustworthy plumbing services.
VC
Veronica Cortes
5 days ago
5.0
Very professional and knowledgeable!
VB
V Brown
Nov 14, 2025
5.0
Enrique was very professional and explained what needed to be done along with a price before starting. He cleared the clogs and replaced the leaking sink drain and cleaned up very well afterwards. This will be my go to plumber in the future.
JK
Julie Kaz
Nov 14, 2025
5.0
Superior Rooter and Enrique were awesome. I noticed my hot water tank was leaking on a Monday morning and Superior Rooter responded quickly and was able to send Enrique out the same day by 10am. WOW! Enrique was able to assess the situation, explained that I needed a "skinny" hot water tank, who knew. He went to the warehouse and he was back quickly to remove the old and install the new. Once done, he explained that I know have a Bradford White tank, best of the best. Its made in America and parts are usually easy to replace if so needed in the future. He explained how to care for the tank...it should be flushed every 2 years but yearly would be best. He also gave me a tutorial on a hot water tank...I always love to learn. I was very appreciative of the time he took to educate me. He cleaned up and you couldnt even tell work had been done.
As far as price; to be honest I didn't have a chance to comparison shop. The company had a coupon on their site which I mentioned to Enrique but he said the price he provided was better than using the coupon. I did quickly go online to get anidea of what a replacement would cost and they seemed right in the middle, which is all I could ask for.
I would definitely recommend Superior Rooter and Enrique!
JH
John Hanus
Nov 7, 2025
5.0
Extremely fair prices and was immediately on the job. I know who I’m calling from now on for quality work! Enrique provided me with an explanation on all services and answered all my questions. Highly recommend Superior Rooter!
Frequently Asked Questions About Superior Rooter Plumbing
What services does Superior Rooter Plumbing provide?
Superior Rooter Plumbing offers plumbing and drain services, including sewer and drain cleaning, backflow prevention, flood control equipment, grease trap services, leak detection, and emergency plumbing.
Where is Superior Rooter Plumbing located?
Superior Rooter Plumbing is located at 47 S Gail Ave, Northlake, IL 60164, USA.
What are the business hours for Superior Rooter Plumbing?
Superior Rooter Plumbing operates 24 hours a day, 7 days a week, including weekends.
What are the accepted payment methods at Superior Rooter Plumbing?
Superior Rooter Plumbing accepts cash, check, contactless payment, Discover, financing options, Mastercard, Visa, and Zelle.
Does Superior Rooter Plumbing require appointments?
Yes, appointments are required for service at Superior Rooter Plumbing.
Can I pay with a credit card at Superior Rooter Plumbing?
Yes, Superior Rooter Plumbing accepts credit card payments.
How can I contact Superior Rooter Plumbing for service?
You can contact Superior Rooter Plumbing by phone at +1 708-777-4744 or email at office@superiorrooterdrian.com.
Is there a website and social media presence for Superior Rooter Plumbing?
Yes, their website is http://www.superiorrooterplumbing.com/. They also have a Facebook page and an Instagram account under the handle 'superior_rooter_plumbing'.
What nearby schools are around Superior Rooter Plumbing?
Nearby schools include Riley Elementary, Riley Intermediate School, Berkeley School District 87, and Northlake Middle School. Customers visiting Superior Rooter Plumbing may find these schools nearby for reference or convenience.
Are there any dining options close to Superior Rooter Plumbing?
Yes, nearby dining options include Cuomo To Go (a fast food and sandwich shop), McDonald's, Wingstop, Burger King, and Cuomo Catering. You can grab a meal before or after your plumbing service appointment.
What nearby public services are located near Superior Rooter Plumbing?
Nearby public services include the Northlake Police Department and Northlake City Hall, which may be useful landmarks or resources when visiting Superior Rooter Plumbing.