AA Service Co.

Reviews

• LH

  Linda Horn

  3 days ago
  5.0
  AA service and Chris were absolutely wonderful. We had an indoor plumbing issue with water and sewage. They were able to come out the same day and complete the repairs. Chris was very knowledgeable, respectful, thorough and kind. He made sure all our questions were answered. We have been using AA many, many years (even before they changed their name) for various problems. Always trustworthy. Would highly recommend them.
• RR

  Raul

  3 days ago
  1.0
  Iam truly disappointed with AA service. They came to clean out my commercial water heater which they did but in the process damaged my ignition module. They told me it was not turning on properly and they "didnt know why" and I explained to them that my water heater was only 2 years old and never had this issue. Even one of the guys alex had admitted that it was working fine until after they did the cleaning and told me that he would give me a discount and that it "wouldnt cost much" in which greg made a comment to alex pretty much saying that he should have not admitted to that. So the next day i call AA and speak to a woman and explain to her what happened and all she did was blame us and said she would speak to greg and alex and get back to me (which she never did) so when i get the price of the part it came out to $653 with labor included with a discount of $34. I felt like it was such a slap in the face. For you to damage a customers equipment and still make them pay for it is WRONG! Also beware that they will still charge you when the technician is done working and just sitting in his van racking up time so he can get more money which i brought up to the women on the phone and all she said was "well he was still working" just a bunch of dishonest crooks at AA would not recommend.
• JH

  Jill Hall

  Jan 5, 2026
  5.0
  From salesman Jim Ford to installers Mike, Brandon and Alec the communication, work and professionalism was 5 star! The supervisor Mike communicated instantly after sale to schedule an appointment which was within days of sale. They communicated on the day of arrival and were on time and worked all day installing furnace and air conditioner. They were neat and made sure all areas in and out were covered and the finished product looked exceptional. Looking forward to our new Lennox furnace and AC and working with this established and reputable company, AA Service Company.
• MS

  Mary Lee Schneider

  Dec 30, 2025
  5.0
  We’ve happily used AA Service for 15+ years for everything from installation of HVAC equipment to annual maintenance services. Most recently Dewayne performed our winter maintenance and went above and beyond in terms of his thoroughness on the work that needed to be done. He took the time to walk us through what he was doing and what (if any) additional work should be done. When problems were identified he gave us different options to consider and didn’t try to upsell us on solutions we didn’t need. Fantastic customer service skills. He’ll be running AA Service one day!
• HS

  Hal Sprague

  Dec 22, 2025
  5.0
  We woke up Sunday morning to a dead boiler. I called the outfit that installed it 3 years ago (it’s a very high efficiency gas boiler) and although I did speak to their answering service, the dispatcher never got back to me. I called another local service and they said they were not familiar with my boiler but recommended AA Service. Felix, from AA, was at my house within an hour. He spent some time diagnosing the problem, which is complicated because I have 4 zones and the boiler heats the domestic hot water, Felix needed to dismantle parts of the boiler, and he fixed the problem. He also explained everything he was doing. He did an excellent job. I highly recommend AA Service.

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