Business Details
About
HVAC ContractorHeating ContractorAir Duct Cleaning ServiceAir Conditioning Contractor
At One Hour Heating & Air Conditioning® of Naperville, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.
Location
One Hour Heating & Air Conditioning of Naperville
1783 S Washington St Suite 103B, Naperville, IL
60565, United States
Hours
Reviews
4.8
136 reviews
5 stars
126
4 stars
4
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and knowledge of the technicians, highlighting their thorough explanations and courteous demeanor.
Service Quality
Overall, customers reported high satisfaction with the quality of service, including prompt responses and effective problem resolution.
Communication Issues
Several reviews noted problems with communication, particularly regarding follow-up and paperwork, which led to frustration for some customers.
Mixed Experiences
While many reviews were positive, there were notable complaints about deceptive practices and unresponsive customer service, indicating a lack of consistency in customer experiences.
- MGMiguel Gutierrez3 days ago1.0Do not recommend, send you crazy prices up charging crazy amounts.
- DPD PDec 21, 20255.0I couldn’t be happier with my new furnace installation. After my old unit failed in middle of winter. I called multiple companies to give a quote, one company pressured us so much we were very put off the by whole process. I called One hour and Krunal, the manager, came that night to assess the situation. He provided us with a fair and transparent quote without feeling like we were being pressured. Krunal and the technicians arrived the next day with a new furnace and were incredibly professional. We also decided to get the oxyquantum LED and electronic air filter. The difference in my home's comfort and air quality was noticeable within the hour. If you are looking for reliable and personable HVAC service, I highly recommend this team for their expertise and exceptional customer service!
- EMEd MaldonadoDec 16, 20255.0Very prompt and professional services. Very happy with their service.
- JNJoe NewmanNov 8, 20255.0Thorough, professional and knowledgeable.
- GMGerald MoodyOct 22, 20254.0I will start by saying that KC was very professional explaining all aspects of the whole job that his team was going to do as far as to what we needed concerning a furnace rather we should repair or replace the existing furnace which by the way was 26 years old. Zo the service installer was quite thorough with the entire job, also Areej another technician did a spectacular job with cleaning all of the air ducts with detailing each step of the way up to and including the dryer vent as well a fantastic job was done. Although the job was extended one extra day was not a problem the problem came about when they informed us that they were going to return the next morning by 10am and by 11am we hadn't heard from them when a simple courtesy call with an eta would have gone a long way instead of me having to place a call to them. Overall the job was complete with a new furnace that was installed and the job was well done.p I would highly recommend One Hour Heating & Air Conditioning of Naperville.
Frequently Asked Questions About One Hour Heating & Air Conditioning of Naperville
What services does One Hour Heating & Air Conditioning of Naperville provide?
They offer HVAC services including heating, air conditioning, and air duct cleaning.
Where is One Hour Heating & Air Conditioning of Naperville located?
They are located at 1783 S Washington St Suite 103B, Naperville, IL 60565, United States.
What are the working hours of One Hour Heating & Air Conditioning of Naperville?
They are open 24 hours a day, 7 days a week, all year round.
How can I contact One Hour Heating & Air Conditioning of Naperville?
You can reach them by phone at +1 630-870-1245 or via email at info.0712@onehourair.com.
Does One Hour Heating & Air Conditioning of Naperville guarantee their work?
Yes, they offer a 100% customer satisfaction guarantee for two years and guarantee always being on time.
How can I learn more about One Hour Heating & Air Conditioning of Naperville online?
Visit their website at https://www.onehourheatandair.com/naperville/ or check their Facebook at https://www.facebook.com/OneHourNaperville.
Which nearby places in Naperville can I visit before or after my appointment at One Hour Heating & Air Conditioning?
You might enjoy visiting Big Apple Bagels for a quick meal, 360 Studios Naperville for fitness, or Gino's East of Chicago for pizza, all located nearby.
Are there convenient spots near One Hour Heating & Air Conditioning for travel services?
Yes, PS Travel and R & R Travel are nearby travel service providers that can assist with your travel needs.
What nearby services can help customers with insurance while visiting One Hour Heating & Air Conditioning?
Nearby insurance agencies include Farmers Insurance - Michael Eller, Mike Eller Farmers Insurance Agency, and Advance Insurance Consultants, helpful for auto or home insurance needs.
Are there any health and wellness centers near One Hour Heating & Air Conditioning of Naperville?
Yes, you can visit Leona's Healing Place for chiropractic care, DuPage Health and Physical Therapy, or VitaLife for holistic health and weight loss programs nearby.