Business Details
About
Flooring Store
In 1981, The Great Western Tile Company, a family owned and operated business was founded by visionary Steve Chirico. In 1984, The Great Western Tile Company was incorporated into what is now known as The Great Western Flooring Company.
Location
Hours
Reviews
4.7
326 reviews
5 stars
286
4 stars
17
3 stars
5
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, patient, and helpful throughout the selection and installation processes.
Product Quality
The quality of flooring and tile products received positive feedback, with many customers expressing satisfaction with their selections.
Installation Experience
Most reviews highlighted the professionalism and efficiency of the installation teams, noting that they completed projects smoothly and with attention to detail.
Design Assistance
Several customers appreciated the design consultants for their insights and ability to help narrow down choices, enhancing the overall experience.
Mixed Experiences
While many reviews were positive, a few customers reported issues with product quality and customer support, indicating a need for improvement in these areas.
- SAShawn Anderson3 days ago5.0We had a very good experience with them from sales to delivery.
- MVMargaret Valavanis6 days ago5.0Great customer service! Love the designers suggestions. Beautiful products.
- HHHanan HasanDec 14, 20255.0Joanna is the best! She took the time to show me options and explained everything clearly. She was very patient, professional, and made the entire experience stress-free. I’m extremely happy with the results and would highly recommend her.
- SLSteve LinDec 10, 20255.0We replaced the carpet in a large living room and couldn’t be happier with the results. They have a wide variety of high quality carpets and the installation service was fantastic.
- SSSandy StoneNov 23, 20255.0Quick, efficient, and clean crew installed our carpet.
Frequently Asked Questions About Great Western Flooring
What are the business hours of Great Western Flooring?
Great Western Flooring is open Monday to Wednesday and Friday from 10:00 AM to 5:00 PM, Thursday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.
Where is Great Western Flooring located?
Great Western Flooring is located at 720 N Washington St, Naperville, IL 60563, USA.
What types of flooring products and services does Great Western Flooring offer?
Great Western Flooring offers products and services including flooring store items, rugs, tiles, blinds, carpets, flooring contracting, floor refinishing, and wood floor installation.
How can I contact Great Western Flooring?
You can contact Great Western Flooring by phone at +1 630-357-3331 or via email at danac@greatwesternflooring.com.
What is the history of Great Western Flooring?
The Great Western Tile Company was founded in 1981 by Steve Chirico and incorporated as The Great Western Flooring Company in 1984. It is a family-owned and operated business.
What timezone is Great Western Flooring located in?
Great Western Flooring operates in the America/Chicago timezone.
What are some nearby healthcare services to Great Western Flooring?
Nearby healthcare services include Gantos Dental Group, offering cosmetic, general, and pediatric dentistry services, and the Liposuction and Cosmetic Surgery Institute for plastic surgery needs.
What fitness facilities are near Great Western Flooring?
Handlebars Cycling Gym, which offers cycling classes and general gym facilities, is located near Great Western Flooring for those interested in active lifestyles.
Are there any nearby real estate services around Great Western Flooring?
Yes, there are multiple nearby real estate services including Team Bev and Kev | HomeSmart Realty Group, Infinity Group, and Gene Bagnuolo Realtor among others, providing agents and real estate support in the Naperville area.
What other nearby services could complement a visit to Great Western Flooring?
Nearby services include Wet Your Whiskers hair salon, Tailoring By Monica for sewing and alterations, and Studio 736, an event venue and bar, which might be of interest before or after shopping for flooring.