Business Details
About
Fence Contractor
Rock Valley Fence provides residential and commercial fencing installations and maintenance in the State Line, IL area.
Location
Hours
Reviews
4.7
195 reviews
5 stars
174
4 stars
6
3 stars1
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courtesy of the installation teams.
Quality of Work
The quality of the fence installations received high marks, with many customers expressing satisfaction with the final product.
Customer Service
The business was noted for excellent customer service throughout the process, from initial consultation to installation.
Efficiency
Many reviews highlighted the efficiency of the installation process, with crews completing jobs quickly and leaving sites clean.
Recommendation
A significant number of customers expressed their willingness to recommend Rock Valley Fence to others.
- THTroy HansonDec 18, 20255.0We had a new fence installed by Rock Valley Fence. They did an excellent job. Rob, Cody and John were knowledgeable, efficient and professional. I would highly recommend using Rock Valley Fence if you need a new fence.
- BDBrittany DiffordDec 10, 20255.0We had our fence installed back in October by Tyler and Jose, but we started in July with an estimate by John. From the start they had great customer service, friendly attitudes, and good communication when I had questions. We’d been looking forward to this fence for years, so we looked around at several companies. Their build process, prices, and warranty were what sold us on them! We got a black coated 5 foot chain link fence with 3 gates and tension wire on the bottom. One of our gates was custom made and everything turned out beautiful! Our dogs and kids have loved the upgraded backyard! Thank you everyone at Rock Valley Fence!! We wish you a happy holidays and all the best in the New Year ❤️💚
- JMJoe MichalikDec 9, 20255.0I was very.happy and satisfied with the fence installation that Chalen and Juan completed at my home in Rockford. Half of the job was a beautiful aluminum 5' fence and the other half was a 4' black chain link fence. I was quite surprised that they could finish the installation in one day, which was great, as it wasn't the easiest job, with the inclines, roots etc. Chalen and Juan left the site clean and we love our new fence. I highly recommend Rock Valley Fence, very professional.
- JRJennifer RoseDec 9, 20255.0Rock Valley Fence did a great job installing my fence. Tyler and Jose were both great to work with. They were friendly when I asked them to correct a few things which to me is one of the best praises I can give. The fence looks beautiful. They fence hugs the ground appropriately and I would recommend Rock Valley Fence and Tyler and Jose to all my friends
- CLChuck LarsonDec 9, 20255.0I couldn't be more pleased with my decision to go with RVF. They were very easy to work with from start to finish. The fence looks fantastic. They were here when they said they would be. All my questions and concerns were addressed satisfactorily. The two installers, Rob and Dylan did an exceptional job. Two very nice young men . Very professional from beginning to end of the project
Frequently Asked Questions About Rock Valley Fence
Does Rock Valley Fence handle permits for my project?
Yes, Rock Valley Fence will secure the standard building permit required for your project at no extra cost. However, special zoning permits are not automatically included. If you think a special zoning permit may be needed, please discuss it with our onsite representative.
Are there any warranties or guarantees with Rock Valley Fence's work?
Absolutely! Rock Valley Fence provides a 5-year workmanship warranty. Additionally, product warranties are available, though they can vary based on the type of fencing material you choose.
Do I have to select from the options on the estimator or website?
Not at all! If you’re interested in exploring other options, please get in touch with our office by phone or email, and we can discuss alternatives and arrange an estimate.
Is it necessary to get a property survey before installation?
Yes, we assist with obtaining HOA approval if required. Just be sure to mention this during the planning phase and have the necessary contact information ready. Please note that your involvement in the process may be required.
Do I need to have my property utilities marked before installation?
No need to worry—Rock Valley Fence will handle contacting JULIE to mark your utilities for you.
Does Rock Valley Fence assist with permit acquisition for fencing projects?
Yes, Rock Valley Fence secures the standard building permits required for your project at no extra cost, though special zoning permits may require additional discussion.
What warranties does Rock Valley Fence provide for their fencing work?
Rock Valley Fence offers a 5-year workmanship warranty and product warranties that vary based on the fencing materials chosen.
Can I request fencing options outside those listed on the estimator or website?
Yes, you can contact Rock Valley Fence via phone or email to discuss alternative fencing options and arrange an estimate.
Is a property survey required before fence installation by Rock Valley Fence?
Yes, a property survey is necessary, and Rock Valley Fence helps obtain HOA approval if needed; your involvement may be required during the process.
Do I need to mark my property utilities before installation?
No, Rock Valley Fence will contact JULIE to mark your utilities for you, so you don't have to worry about this step.
What are Rock Valley Fence's usual business hours?
Rock Valley Fence operates Monday to Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays. Walk-ins are welcome.
What payment methods does Rock Valley Fence accept?
Rock Valley Fence accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Which cities does Rock Valley Fence serve in the Illinois area?
Rock Valley Fence serves several cities including Loves Park, Rockford, Belvidere, DeKalb, Sycamore, Rochelle, and others in the Illinois region.
What nearby places can customers visit when going to Rock Valley Fence in Loves Park?
Customers visiting Rock Valley Fence can also explore nearby spots such as Wienke Creations Motorcycle Shop for automotive needs, Whispering Willow Florist for floral gifts, and Halo Bakeshop for delicious cupcakes.
How can nearby gas stations assist customers visiting Rock Valley Fence?
Nearby gas stations such as Grand Prix, Road Ranger, and Phillips 66 Gas provide convenient refueling options for customers traveling to Rock Valley Fence in Loves Park.
Are there local service providers near Rock Valley Fence that might complement my fencing project?
Yes, nearby contractors like Teslow Garages, O'Connor's Heating and Cooling, and Dee's Plumbing & Construction can assist with home improvement projects related to fencing installation.