Business Details
About
Garage Door Supplier
Cropp's Door Service Inc provides garage door sales, services, installations, repairs, and overhauls in Rockford, IL.
Location
Hours
Reviews
4.7
130 reviews
5 stars
115
4 stars
6
3 stars0
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful nature of the staff, highlighting their professionalism and responsiveness.
Efficiency
Numerous reviews noted the quick response times and efficient service provided by the technicians, often completing repairs in a timely manner.
Quality of Work
Customers frequently expressed satisfaction with the quality of the repairs and installations, indicating that the work was done correctly and to a high standard.
Mixed Experiences
While many reviews were positive, there were some complaints regarding scheduling issues and unprofessional behavior from certain technicians.
Value for Money
Several customers mentioned fair pricing and reasonable costs for the services provided, often comparing favorably to competitors.
- EPEd Portillo2 days ago5.0I found the office staff to be friendly and willing to accommodate my schedule. As it turned out, I was not able to be home when the technician came to my home but with my approval he got into my garage and fixed the problem. After he fixed my garage door opener he texted me letting me know the job was done. I appreciated the professionalism of the staff.
- JSJohn Shepherd4 days ago5.0My garage door stopped operating properly, and after trying a few minor fixes on my own, I decided to call Cropps based on their strong reputation. I’m very glad I did. From the moment I called, the experience was top-notch. A friendly lady answered the phone immediately, no long hold times, no runaround and got me scheduled quickly. Devan came out to take a look, and he was fantastic. Not only did he diagnose and fix the issue quickly, but he went above and beyond by tightening the drive chain, oiling the chain and springs, and giving the entire unit a thorough once-over. He also took a few minutes to explain the history of my garage door opener, its current condition, and what to consider for a future replacement, all without a single bit of pressure to buy something right away. Just honest, straight-forward professionalism. To make things even easier, they allowed me to settle the bill at my convenience. The same friendly lady called the next day, and we wrapped things up quickly. The final cost was incredibly reasonable for the quality of service I received. I highly recommend Cropps Garage Door Service and am happy to add my name to their growing list of positive reviews. Ask for Devan............though based on this experience, I’m sure every member of their team is just as qualified and professional.
- GBGary BjerkeOct 25, 20255.0Old garage door was original (1973), still in good shape but HEAVY to lift if electric lost and outdated. Went to one place and all I could see were color chips on a piece of paper and no demos to see. Off to Cropps and Anna did it all. Had a ton of demo doors to see. Also a ring of color chips. Ordered and it came in on schedule. Install was set and two gents showed up and it was evident these guys had worked together a lot as not a minute was wasted. They moved as a team. Replaced the rail with new ones, replaced the springs and replaced with new. Kudos to Cropps for DOING IT RIGHT! I highly recommend Cropps.
- KRKurt RiplingerJul 27, 20255.0Just had a complete door replacement. Wow, does it look great. So glad we added windows. Not only is there a lot more light inside but we have more light on the driveway for visitors like Trick-or-Treaters. Was a smooth and quick process. Thanks Jen, Jeff, Erica, Brandon and Luke. You're a great team.
- AMAmy MarshallJun 27, 20255.0Had Cropp's out today to fix a broken door spring. Devon couldn't have been nicer or more informative. The service was timely, efficient, and an overall positive experience. Devon is awesome. Based upon that interaction I would recommend Cropp's - Loves Park.
Frequently Asked Questions About Cropp's Door Service Inc.
What services does Cropp's Door Service Inc. provide?
Cropp's Door Service Inc. provides garage door sales, services, installations, repairs, and door overhauls in Rockford, IL.
Where is Cropp's Door Service Inc. located?
Cropp's Door Service Inc. is located at 5183 Harlem Rd, Loves Park, IL 61111-3431, United States.
What are the business hours of Cropp's Door Service Inc.?
Cropp's Door Service Inc. operates Monday to Friday from 7:00 AM to 4:30 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Does Cropp's Door Service Inc. offer emergency services?
Yes, 24-hour emergency services are available at Cropp's Door Service Inc.
Which garage door brands does Cropp's Door Service Inc. work with?
Cropp's Door Service Inc. works with the LiftMaster brand for garage doors.
How can I contact Cropp's Door Service Inc.?
You can contact Cropp's Door Service Inc. by phone at +1 815-282-2702 or email at croppsdoor@sbcglobal.net.
Are there any nearby gas stations around Cropp's Door Service Inc.?
Yes, there are several nearby gas stations including Phillips 66 Gas, Grand Prix, and Road Ranger, which can be convenient for customers fueling up before or after visiting Cropp's Door Service.
What nearby places can customers visit after service at Cropp's Door Service Inc.?
Customers can visit nearby attractions such as Brew Haus, a dive bar, or relax at Revive Therapeutic Massage for a spa experience after their service appointment.
Are there other garage door service providers near Cropp's Door Service Inc.?
Yes, nearby garage door service providers include Cropps/Roscoe Garage Door Service and Teslow Garages, which offer similar services in the area.
Which city and region does Cropp's Door Service Inc. primarily serve?
Cropp's Door Service Inc. primarily serves the Rockford, IL area.