Business Details
About
Plumber
We are family owned and operated with three generations of experience. All our team members are dedicated to doing everything we can to ensure that your experience with us is the best that you have ever had. When you call, you will be greeted by the friendly voice of a knowledgeable professional. You will be treated with courtesy and respect. Our technicians are trained in their respective trades and take great pride in knowing that they will be able see your project through completion. Call us now!
Details
- Cash onlyNot available
Location
Hours
Reviews
4.6
574 reviews
5 stars
495
4 stars
26
3 stars8
2 stars6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Kevin and Jason received consistent praise for their professionalism, efficiency, and thoroughness in completing plumbing tasks.
Customer Service
Many customers appreciated the friendly and informative communication from technicians, which contributed to a positive service experience.
Pricing Concerns
Several reviews highlighted issues with pricing, including perceptions of being overcharged or upsold unnecessary services.
Timeliness
Customers frequently noted the prompt response times and punctuality of the service technicians.
Mixed Experiences
While many reviews were positive, some customers reported dissatisfaction with service quality or follow-up, indicating variability in customer experiences.
- MBmonica bergJul 23, 20245.0I would use them again.
- MSMichael SkarrFeb 20, 20225.0Jim Saylor did a very professional and thorough job of fixing my toilets problem - explained everything in detail and left the work place super clean - Jason will get my future business
- SISammy D IIISep 8, 20195.0we called on Tuesday with a nonemergency and Nathaniel came out the next day to set up job. Nathaniel came in the moring and went right to work .he was efficent and did a great job,he also stayed late so the job was complete, after he left the area was cleaner and best of all no leaks. we were satified enough that he will be back for another project
- CCCatherineDSep 14, 20181.0Ignorant and RUDE technician. I called on a Saturday afternoon after a pipe burst. They informed me that it would be a $99 charge on top of the regular cost because it was an emergency. I was fine with that. The call center told me the tech would call me right back. I waited 15 minutes and called their dispatch back. The call center was shocked the tech did not call. They said the tech would call right away.. I waited another 15 minutes and called back. The call center again said it was shocked the tech did not call back. 5 minutes later the tech called back. He was a complete &^&* on the phone. He (Greg) began lecturing me about how he was only on calls for true emergencies(I had no water and a flooded basement) and he was not supposed to be doing repairs on "Do it yourselfers gone wrong" (this was not the case). I explained the issue and the fact that I had already approved the costs. He continued to lecture me. I asked him if he wanted to do this work. He would not answer me. I told him to cancel the call and I capped the line myself
- X1XYZ 1201Apr 25, 20151.0really really bad. Please avoid these guys
Frequently Asked Questions About Jim Wagner Plumbing, Inc.
What services does Jim Wagner Plumbing, Inc. provide?
Jim Wagner Plumbing, Inc. offers a wide range of services including plumbing, backflow testing and installation, drain cleaning, emergency plumbing, faucet and toilet repair and installation, gas line installation and repair, water heater services, HVAC services, and more.
Where is Jim Wagner Plumbing, Inc. located?
Jim Wagner Plumbing, Inc. is located at 51 Eisenhower Lane South, Lombard, IL 60148, USA.
What are the business hours of Jim Wagner Plumbing, Inc.?
Jim Wagner Plumbing, Inc. is open Monday through Friday from 7:00 AM to 5:30 PM, and on Saturday from 8:00 AM to 4:30 PM. They are closed on Sundays.
How can I contact Jim Wagner Plumbing, Inc.?
You can contact Jim Wagner Plumbing, Inc. by phone at +1 630-577-9241 or via email at info@jimwagnerplumbing.com.
What payment methods are accepted by Jim Wagner Plumbing, Inc.?
Jim Wagner Plumbing, Inc. accepts American Express, Discover, MasterCard, and Visa payments.
Is Jim Wagner Plumbing, Inc. a family-owned business?
Yes, Jim Wagner Plumbing, Inc. is a family-owned and operated business with three generations of experience.
Which cities does Jim Wagner Plumbing, Inc. serve?
Jim Wagner Plumbing, Inc. serves many cities including Downers Grove, Oakbrook Terrace, Lombard, Glen Ellyn, Lisle, Villa Park, Wheaton, Oak Brook, Westmont, Hinsdale, Woodridge, Willowbrook, Addison, Darien, Naperville, Elmhurst, Bolingbrook, Carol Stream, West Chicago, and Lemont.
Are there any nearby HVAC service providers close to Jim Wagner Plumbing, Inc.?
Yes, United Mobile Heating & Cooling is a nearby HVAC service provider that could be convenient if you need complementary heating and cooling services near Jim Wagner Plumbing, Inc.
What nearby places can I visit for refreshments when visiting Jim Wagner Plumbing, Inc.?
Nanaicecreme, an ice cream shop and smoothie juice bar, is located nearby and makes for a great place to enjoy a treat before or after your visit.
Where can I find nearby contractors related to plumbing and HVAC around Jim Wagner Plumbing, Inc.?
Nearby contractors include Autumn Construction Services, which offers plumbing and HVAC services, and Koala Insulation of Chicago - Western Suburbs, which specializes in insulation installation.