Business Details
About
PlumberPump SupplierDrainage ServiceSewer & Drain CleaningSewer Cleaning CompanyBackflow PreventionEmergency PlumbersFlood Control EquipmentLeak Detection ServiceWater Heater Sales
Excellent Plumbing provides sump pump repair, drain cleaning, toilet unclogging, plumbing inspections, and other residential and commercial plumbing services in Barrington, IL and the surrounding areas.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
5.0
511 reviews
5 stars
497
4 stars
9
3 stars3
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the staff, particularly Gino and Saul.
Response Time
The business received high marks for quick response times, especially during emergencies.
Quality of Work
Many reviews highlighted the thoroughness and quality of the plumbing work performed, with customers expressing satisfaction with the results.
Pricing Concerns
Some customers felt that the pricing was high or not transparent, leading to mixed feelings about the overall value.
Customer Service
The company was commended for excellent communication and customer service, with staff providing clear explanations and advice.
- LGLisa Ghisolf6 days ago5.0Quick service at a flat rate. Saul explained everything and was done in a couple hours. I’ll definitely use them in the future.
- SCSteve ChangelonJan 2, 20265.0Saul got here in about a half hour and replaced my sewage pump in no time. Very prompt and friendly service.
- APAlina P.Dec 17, 20255.0Gino and Saul did an excellent job cleaning out the main line. Before they did the hydro jetting, we had concerns that the pipes were damaged, but after Gino and Saul cleaned them, they could see that they were not damaged. We highly recommend their business!
- RSRK Watch ServiceDec 17, 20255.0I used this company for years Gino the owner in very good in what hi dose the I used him at home at my business always on time clean professional will allows aways pic up phone if you have an emergency and trust me if you newer had one it’s very good to some like excellent plumbing on your side thanks Gino!!! Rk watch service
- APAmy PineDec 15, 20255.0I had a night time sump pump emergency, and Gino first worked with me via FaceTime to try to avoid me having to pay for an emergency visit. When we couldn’t solve the problem right away, he came straight over and took care of the issue, explained what it was, and gave me clear directions on how to montage future issues.
Frequently Asked Questions About Excellent Plumbing
Do you offer emergency service?
Excellent Plumbing provides round-the-clock emergency service. Our phone lines are open 24/7, so if you're facing a plumbing emergency, please don't hesitate to reach out to us immediately.
What is your service area?
We cover a 20-mile radius around Lake Zurich. Please note that we don't service Chicago. As of 2023, there were 113,347 plumbing businesses in the United States, a 0.6% increase from the previous year. This underscores the importance of finding a reliable plumber in your area. For your commercial or residential plumbing needs, we invite you to contact Excellent Plumbing.
Do you offer warranties?
We provide a one-year warranty on our labor. If you're looking for a dependable plumbing service, we encourage you to give Excellent Plumbing a call.
Can I book an appointment online?
Yes, we offer online booking. Simply visit our website and click the 'Book Online' button in the upper right corner. For licensed, local plumbing services, please consider contacting Excellent Plumbing.
Do you offer drain cleaning?
We do offer drain cleaning services. Additionally, our services include repairs and replacements for sump pumps, water heaters, drain lines, and sewers. For more information about our residential plumbing services, we invite you to contact us.
Do you offer free estimates?
We provide free, same-day estimates. Our technicians conduct thorough diagnostics before commencing any work on your property. If you're seeking a reliable plumber, we encourage you to contact Excellent Plumbing. Our team of licensed plumbers is ready to assist you.
Do you offer emergency plumbing services?
Yes, Excellent Plumbing provides 24/7 emergency plumbing services, and their phones are answered round the clock for immediate assistance.
What is the primary service area for Excellent Plumbing?
They service a 20-mile radius around Lake Zurich, IL, but do not service Chicago.
Does Excellent Plumbing provide any warranties?
Yes, they offer a one-year labor warranty on their services.
Can I book a plumbing appointment online with Excellent Plumbing?
Yes, appointments can be booked online by visiting their website and clicking on the 'Book Now' option.
What types of plumbing services does Excellent Plumbing offer?
They offer sump pump repair, drain cleaning, toilet unclogging, plumbing inspections, frozen pipe repair, water heater services, sewer line cleaning and repair, trenchless services, flood control, and more for both residential and commercial clients.
Are free estimates available at Excellent Plumbing?
Yes, they offer free same-day estimates and provide detailed diagnostics before starting any work.
What payment methods does Excellent Plumbing accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Financing options, Invoice, Mastercard, Visa, and Zelle.
Which nearby businesses might customers visit before or after using Excellent Plumbing's services?
Customers might visit nearby businesses like Markgraf's Heating & Air Conditioning for HVAC services or Pinnacle Food Products for groceries and dining, both located close to Excellent Plumbing's location in Lake Zurich.
Are there any nearby transit or facility locations that could help customers find Excellent Plumbing?
Excellent Plumbing is located near businesses such as Bio Tile & Grout Restoration and Greco Electric, which can serve as landmarks to find their office at 785 Oakwood Road, Suite E101 in Lake Zurich.
What nearby recreational or community spots are close to Excellent Plumbing for customers to visit?
Nearby, customers can visit WABA Development, a sports and recreation venue featuring a soccer field and gym facilities, for leisure before or after their service appointment.