Business Details
About
PlumberEmergency PlumbersWater Heater ServiceSewer & Drain CleaningBackflow PreventionDrainage ServiceLeak Detection ServiceSeptic System ServiceBathroom RemodelerKitchen Remodeler
Since 2016, HRI Plumbing has been dedicated to serving the Jacksonville community with reliable solutions for residential and commercial properties. From routine maintenance to emergency assistance, our skilled team specializes in everything from professional drain cleaning and leak detection to comprehensive sewer line and septic system services. We also offer full-service kitchen and bathroom remodeling, transforming your space with expert craftsmanship and attention to detail. HRI Plumbing is your trusted partner for all plumbing and remodeling needs, ensuring quality work and customer satisfaction. Schedule your plumbing service today — reliable care is just a click away.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.5
274 reviews
5 stars
226
4 stars
18
3 stars3
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians were consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer questions.
Timeliness
Many reviews highlighted the prompt response times and punctuality of the technicians, with several customers appreciating quick scheduling.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, noting efficient problem-solving and effective repairs.
Communication
Customers appreciated clear communication regarding the services provided, including detailed explanations of issues and options for repairs.
Pricing Concerns
Some customers felt that the pricing was high for certain services, with a few expressing dissatisfaction over perceived gouging on costs.
- JCJosh Craven2 days ago5.0John was friendly and helpful. He arrived promptly and was professional. He quickly diagnosed and addressed the problem with our water heater & fixed it on the spot. He also gave us additional quotes at our request. Very good experience. Thanks!
- MPMichael Parrish3 days ago5.0Great job by 2 qualified men, Jake & Dakota.
- JSJames Stadler4 days ago5.0Jake was great. Explained everything in advance and did a great job. The only issue I have is the overall cost which I thought was very high for the job performed which in no way is Jake's fault. Just pricing for a plumber.
- CDCarmen DanielsOct 31, 20255.0Great company to work with; highly recommend. Jered was quick to get our estimate. Dakota, Jorge and Angel provided excellent service while completing the job. Not only were all that came to our residence very kind but patient with me and my husband’s many questions. They even left a thank you gift days after completing the service, which was a nice gesture of gratitude for choosing them as our plumbing service. Quick and easy. Thank you all for the wonderful experience working with HRI plumbing.
- LSLana SheaOct 22, 20255.0HRI was able to schedule us quickly. The technician, John, had the experience to quickly assess the issue and resolve it for us, explaining the situation every step of the way.
Frequently Asked Questions About HRI Plumbing
What types of plumbing services does HRI Plumbing offer?
HRI Plumbing offers comprehensive plumbing services including pipe installation, drain cleaning, leak detection, water heater repair, plumbing fixtures, and sewer line repair for residential and commercial properties.
Where is HRI Plumbing located?
HRI Plumbing is located at 800 N Church St, Suite 2, Jacksonville, IL 62650, USA.
What are the operating hours of HRI Plumbing?
HRI Plumbing operates 24 hours a day, 7 days a week, with emergency services available.
Does HRI Plumbing offer emergency plumbing services?
Yes, HRI Plumbing offers emergency plumbing services available any time of day.
What payment options does HRI Plumbing accept?
HRI Plumbing accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Which areas does HRI Plumbing serve?
HRI Plumbing serves several cities including Jacksonville, Bluffs, Chapin, Waverly, Pisgah, Concord, and more in Illinois.
Is HRI Plumbing woman-owned?
Yes, HRI Plumbing is a woman-owned business.
How can customers contact HRI Plumbing?
Customers can contact HRI Plumbing by calling +1 217-290-0440 or emailing HRIplumbing@as-hri.com. They also have a Facebook page and a YouTube channel for more information.
What nearby places can help me find HRI Plumbing in Jacksonville?
Nearby places such as the Jacksonville Police Department, City of Jacksonville Municipal Building, and Lincoln Elementary School can help you locate HRI Plumbing easily in Jacksonville.
What attractions are near HRI Plumbing that I might visit before or after my service?
You can visit places like Charlie's Ice Cream Shop for a treat or the Spirit of Faith Faith Center for community events near HRI Plumbing's location in Jacksonville.
Are there any nearby services that complement HRI Plumbing's offerings?
Yes, Aire Serv of Jacksonville offers HVAC services and Envirovac Waste Transport System provides septic services, making them complementary local businesses near HRI Plumbing.