Technicians consistently demonstrated professionalism, arriving on time and providing thorough explanations of their work.
Knowledgeable Staff
Customers praised the technicians for their extensive knowledge and ability to explain complex HVAC issues clearly.
Customer Service
The company received high marks for excellent customer service, with many reviews highlighting the courteous and respectful demeanor of the staff.
Quality Work
Reviews frequently mentioned the high quality of installations and maintenance, with technicians taking care to ensure everything was clean and functioning properly.
Timeliness
Customers appreciated the prompt service, with many technicians arriving as scheduled and completing work efficiently.
AA
Arky
2 days ago
5.0
Stephen was professional and nice, took the time to show where the issues were and explain the best way to look and find the minor issues and how we can do easy upkeep. He explained everything he was doing while he did it in a way that was easy to understand and follow even without knowing every detail.
PP
Pamela Pries
Nov 15, 2025
5.0
Tim was wonderful. He checked the thermostat and noted that the contacts had some corrosive material on them. He worked at it until it was functioning perfectly. Then he checked my furnace over completely and pointed out a couple of things that needed to be corrected.
JB
Janet Bliss
Nov 14, 2025
5.0
Alfredo was awesome . Very patient with me setting up the remote internet system on my phone . He also installed the thermostat . Everything is working great.! Highly recommend Hoekstra , Alfredo and Jake . Jake has maintained our furnace and Air for a long time.
TT
Toni Thompson
Nov 10, 2025
5.0
Tim my Hoekstra technician arrived on time, diagnosed the issue quickly, and explained every step clearly. The work was completed efficiently, the pricing was transparent, and the system is running better than it has in years. Professional, reliable, and highly skilled—excellent service from start to finish.
SD
sue demma
Nov 9, 2025
5.0
I arranged on the phone for a routine cleaning on my LENNOX Furnace and JUAN C. from HOEKSTRA came out and I was so pleased with being informed along the entire cleaning process, as Juan C. was so beyond patient with me as I like to be informed as to what's going on. He showed me that a part was needed as was not performing as it should have and he personally took charge and followed thru ordering what was needed. Within the week the part was in and AMBER from the office personally called and arranged for the next Tech to come out the very next day!!! This time WILFREDO C. came out and again I wanted to be involved observing what was being replaced. Wilfredo C. was very informative and I briefly watched and as with Juan C. I knew my furnace was getting great care from HOEKSTRA. I purchased the entire HVAC system from them and feel that they hire and train great technicians and highly recommend them for all your HVAC needs.
Frequently Asked Questions About Hoekstra Heating & Air Conditioning
Do you offer financing options?
Yes, we provide financing options to help make your heating and air conditioning needs more affordable.
Do ou offer any disocunted rates?
We offer various discounts, rebates, and incentives when applicable to help our customers save on their heating and air conditioning services.
How much is a system replacement?
The cost of a system replacement varies based on individual needs. We offer solutions for all budgets, starting with a complimentary in-home consultation to determine the best option for your home.
How often should I do maintenance on my equipment?
To maintain your warranty and extend the lifespan of your equipment, manufacturers recommend annual maintenance. This regular service also helps prevent premature breakdowns.
Do you offer financing options for heating and air conditioning services?
Yes, we provide financing options to help make your heating and air conditioning needs more affordable.
Are there any discounts or rebates available for your services?
We offer various discounts, rebates, and incentives when applicable to help our customers save on their heating and air conditioning services.
How much does a system replacement typically cost?
The cost of a system replacement varies based on individual needs. We start with a complimentary in-home consultation to determine the best option for your home.
How often should I schedule maintenance for my heating and air conditioning equipment?
Manufacturers recommend annual maintenance to maintain your warranty and extend equipment lifespan, preventing premature breakdowns.
What are your business hours?
We are open every day from 8:00 AM to 10:00 PM, including weekends, except on certain holidays when we are closed.
Where is Hoekstra Heating & Air Conditioning located?
Our address is 17907 Dixie Highway, Homewood, IL 60430, USA.
What payment options do you accept?
We accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Which areas does Hoekstra Heating & Air Conditioning serve?
We provide services to Cook County, Lake County, Will County, DuPage County in Illinois, and Porter County in Indiana.
Are there notable nearby places I can visit when coming to Hoekstra Heating & Air Conditioning?
Yes, nearby you can visit the Homewood Public Library for community resources, enjoy a meal at Burrito Express, or check out the Homewood-Flossmoor Auditorium for events.
How can I get to Hoekstra Heating & Air Conditioning using local landmarks or nearby businesses?
You can find us near Camms Automotive Repair and Security Dynamics; these well-known businesses can help you locate us easily on Dixie Highway in Homewood.