Business Details
About
HVAC Contractor
Hoekstra Heating & Air Conditioning provides heating and air conditioning services to the Chicagoland and northwest Indiana area.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hoekstra Heating & Air Conditioning
17907 Dixie Highway, Homewood, IL
60430, United States
Hours
Reviews
4.9
2,151 reviews
5 stars
2,078
4 stars
55
3 stars5
2 stars1
1 star12
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, courtesy, and thoroughness during service calls.
Communication
Customers appreciated the clear explanations and updates provided by technicians throughout the service process.
Timeliness
The company was noted for prompt service and punctuality in appointments.
Quality of Work
Many reviews highlighted the high quality of installations and repairs, with technicians taking time to ensure everything was done correctly.
Customer Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the company to others.
- ACAngelica Carlson4 days ago5.0Juan with Hoekstra came out today and was so professional. He explained everything to me and could not have been more courteous and knowledgeable. He replaced a filter as I recently had drywall and paint work performed in my basement that generated extra dust. My tenant noticed odors, and no longer did with the removal of the previous filter. I purchased your best filter. He's an expert. I hope when I have future concerns he will be the tech. Hoekstra is very fortunate to have Juan on your team. Angelica C.
- SJSylvia JonesJan 5, 20265.0Very satisfied with the service from Hoekstra Heating. Ricardo was very professional. He notified me when he was coming and was right on time. He took great care to protect everything and worked very efficiently. I greatly appreciate him taking the time to thoroughly show and explain to me what everything does. Great service and a great job. Thank you!!
- JHJoel HukillDec 23, 20255.0We had a tech, Steven, come out to determine if repairs were an option. He was very clear and full of information that helped us choose the next step. That same day, Brian came out to give us a quote on a replacement. He spent over two hours with us going over our needs, wants, and looking over things in our house asking us questions we hadn't even thought of. They even dropped of a few space heaters for us to use while we waited, just a few days, for the install. Chris and another young man came out and were very nice, clean, and explained everything they did very clearly and helped get is up and running again. Everyone from the first step was great.
- RSRobert SomrekDec 19, 20254.0Had my furnace replaced on an "emergency" basis. Chris K/James G (sales/installation) were great. Front office dropped the ball! Getting something as simple as a paid invoice with date of installation, equipment (furnace/thermostat) model/serial number would likely be easy to transmit on/with invoice (especially since Hoekstra must be aware of a NICOR rebate). Have spent last day and a half pulling covers off furnace/tapping on thermostat just for basic information for rebate submission. Hoekstra isn't aware that customer might need these for a rebate? Times are a changin'. Had a similar installation in 2004 but the invoice included everything you might want to know - model/serial numbers, individual component prices. I shouldn't have and to call for a copy of the signing papers, work order, final invoice. Glad the furnace is working but this is the "icing on the cake" that simmers to the top and makes the experience thumbs up or down! Five stars for sales/installation; 1 star for the front office. Remember they say the job's not done until the paperwork is done!! (Get on this Spencer H!!!)
- PRPaul Brudd RohrDec 13, 20255.0We were away from our house when we had issues with our furnace. We had a great relationship with Pannicia HVAC. Paniccia clients are now being served by Hoelsta. We entrusted Hoekstra to enter the home without us being there as we would have Paniccia. Several attempts to fix our HVAC unit were unsuccessful as many of the symptoms were intermittent failures that they tried to recreate to fix the problem. But that didn't stop Hoekstra from getting to the bottom of our problem with additional visits. The final visit ( We Hope) was from Steve. Steve, again, was there without our being present. He notified us upon entering and gave us updates as he progressed to fixed our problems. Upon leaving he called us to explain what was done on this visit and felt comfortable with his work on our job. He believes he fixed our problems. Steve was very professional and I assume a very adept technician. Thank you for a very good experience.
Frequently Asked Questions About Hoekstra Heating & Air Conditioning
Do you offer financing options?
Yes, we provide financing options to help make your heating and air conditioning needs more affordable.
Do ou offer any disocunted rates?
We offer various discounts, rebates, and incentives when applicable to help our customers save on their heating and air conditioning services.
How much is a system replacement?
The cost of a system replacement varies based on individual needs. We offer solutions for all budgets, starting with a complimentary in-home consultation to determine the best option for your home.
How often should I do maintenance on my equipment?
To maintain your warranty and extend the lifespan of your equipment, manufacturers recommend annual maintenance. This regular service also helps prevent premature breakdowns.
Do you offer financing options for heating and air conditioning services?
Yes, we provide financing options to help make your heating and air conditioning needs more affordable.
Are there any discounts or rebates available for your services?
We offer various discounts, rebates, and incentives when applicable to help our customers save on their heating and air conditioning services.
How much does a system replacement typically cost?
The cost of a system replacement varies based on individual needs. We start with a complimentary in-home consultation to determine the best option for your home.
How often should I schedule maintenance for my heating and air conditioning equipment?
Manufacturers recommend annual maintenance to maintain your warranty and extend equipment lifespan, preventing premature breakdowns.
What are your business hours?
We are open every day from 8:00 AM to 10:00 PM, including weekends, except on certain holidays when we are closed.
Where is Hoekstra Heating & Air Conditioning located?
Our address is 17907 Dixie Highway, Homewood, IL 60430, USA.
What payment options do you accept?
We accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Which areas does Hoekstra Heating & Air Conditioning serve?
We provide services to Cook County, Lake County, Will County, DuPage County in Illinois, and Porter County in Indiana.
Are there notable nearby places I can visit when coming to Hoekstra Heating & Air Conditioning?
Yes, nearby you can visit the Homewood Public Library for community resources, enjoy a meal at Burrito Express, or check out the Homewood-Flossmoor Auditorium for events.
How can I get to Hoekstra Heating & Air Conditioning using local landmarks or nearby businesses?
You can find us near Camms Automotive Repair and Security Dynamics; these well-known businesses can help you locate us easily on Dixie Highway in Homewood.