Business Details
About
Heating ContractorHVAC ContractorHeating Equipment SupplierAir Quality ConsultantAir Conditioning Contractor
Since 1981, Herchenbach Mechanical has been a family-owned and operated air conditioning company. We pride ourselves on satisfying customers by providing second-to-none HVAC service. No matter whether you need an air conditioner repair during the hottest day in the summer or a heater repair during the coldest night in the winter, our team of experienced experts will work around the clock to ensure you’re comfortable.
At Herchenbach Mechanical, we know what it takes to keep your HVAC system operating efficiently so you don’t run into unexpected problems and expenses. Our team of certified technicians has the experience and the equipment needed to handle any type of job – big or small. The HVAC contractor assigned to you to answer any questions you might have and guide you through every step in the servicing process. That’s because 100% customer satisfaction is our goal and guarantee.
Location
Hours
Reviews
4.9
534 reviews
5 stars
518
4 stars3
3 stars0
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the staff and technicians.
Technical Expertise
Technicians demonstrated thorough knowledge and skill in diagnosing and resolving HVAC issues, often providing clear explanations and recommendations.
Timeliness
Many reviews highlighted the prompt response times for service calls and the punctuality of technicians.
Quality of Work
Overall, customers expressed satisfaction with the quality of installations and repairs, noting attention to detail and thoroughness.
Communication
The business received positive feedback for effective communication, including scheduling, updates, and follow-ups.
- CBChip Beltchenko3 days ago5.0Our furnace service visit today from Zack at Herchenbach Mechanical could not have been more polite and professional. Zack explained the results of his inspection and offered his opinion on what was working well and what improvements may benefit our system. Proposals were presented via email and easily understood. Based on this visit and a subsequent call to their office, I would recommend Herschbach's services.
- CBchip beltchenko3 days ago5.0Our furnace service visit today from Zack at Herchenbach Mechanical could not have been more polite and professional. Zack explained the results of his inspection and offered his opinion on what was working well and what improvements may benefit our system. Proposals were presented via email and easily understood. Based on this visit and a subsequent call to their office, I would recommend Herschbach's services.
- RCRoger CollinsNov 14, 20255.0Nick Bonadona and his assistant, arrived punctually, were very courteous and thorough. They installed the new furnace much quicker than expected, including rewiring. Nick then reviewed everything, afterwards, in detail with me. I was very satisfied with the whole experience. Overall rating: excellent!!!
- CMCarli MojonnierNov 5, 20255.0Supper impressed with their customer service. I love that they provide text updates and information like name and photo of technician. We called them this summer after seeing small puddles of water under our unit in the basement. They were able to get us in that week (non-urgent since little water) in the peak of summer with temperatures rising. Our technician was AWESOME, resolved the issue and we signed up for regular season inspection/maintenance. I appreciate that they call us to schedule, one less thing I have to worry about.
- JJJeffNov 4, 20255.0I had an excellent experience with Herchenbach Mechanical! Thank you for sending Brian D. out on November 3 to repair and perform preventive maintenance on my furnace. He was extremely professional, took the time to explain each step of the inspection, and even saved me an extra 10% by signing me up for a PMA on my AC this spring. I truly appreciate the quality service and attention to detail. Highly recommend Herchenbach Mechanical!
Frequently Asked Questions About Herchenbach Mechanical Inc.
What services does Herchenbach Mechanical Inc. offer?
Herchenbach Mechanical Inc. provides HVAC services including air conditioning, heating, ductless systems, and indoor air quality solutions.
Where is Herchenbach Mechanical Inc. located?
Herchenbach Mechanical Inc. is located at 830 Magnolia Ave, Gurnee, IL 60031, USA.
What are the business hours for Herchenbach Mechanical Inc.?
Herchenbach Mechanical Inc. is open 24 hours a day, 7 days a week, providing round-the-clock service.
Does Herchenbach Mechanical Inc. offer emergency HVAC services?
Yes, they offer 24-7 emergency HVAC services to address urgent heating and cooling needs.
What kind of HVAC brands does Herchenbach Mechanical Inc. work with?
They work with Carrier brand HVAC products.
What types of payment does Herchenbach Mechanical Inc. accept?
Payment options include American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Which areas are serviced by Herchenbach Mechanical Inc.?
They service multiple areas including Gurnee, Grayslake, Lake Bluff, Libertyville, Wadsworth, and Antioch among others in Illinois.
How can a customer find Herchenbach Mechanical Inc. when visiting Gurnee?
Customers can find Herchenbach Mechanical Inc. easily near local landmarks like Gurnee Garden Center and Hollywood Inn and Suites in Gurnee, IL.
What nearby accommodations are available for customers visiting from out of town?
Nearby hotels include Hollywood Inn and Suites, FairBridge Inn Express, and Econo Lodge, convenient for customers needing overnight stays.
Are there any nearby places where customers can grab a bite before or after their service appointment?
Yes, customers can visit Protein Lounge Gurnee for smoothies and snacks or Himalayan Restaurant for dining nearby Herchenbach Mechanical Inc.