Business Details
About
Heating ContractorHVAC ContractorHeating Equipment SupplierAir Quality ConsultantAir Conditioning Contractor
Since 1981, Herchenbach Mechanical has been a family-owned and operated air conditioning company. We pride ourselves on satisfying customers by providing second-to-none HVAC service. No matter whether you need an air conditioner repair during the hottest day in the summer or a heater repair during the coldest night in the winter, our team of experienced experts will work around the clock to ensure you’re comfortable.
At Herchenbach Mechanical, we know what it takes to keep your HVAC system operating efficiently so you don’t run into unexpected problems and expenses. Our team of certified technicians has the experience and the equipment needed to handle any type of job – big or small. The HVAC contractor assigned to you to answer any questions you might have and guide you through every step in the servicing process. That’s because 100% customer satisfaction is our goal and guarantee.
Location
Hours
Reviews
4.9
557 reviews
5 stars
541
4 stars3
3 stars0
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, highlighting their ability to explain issues clearly and provide thorough service.
Response Time
Many reviews noted the quick response times, with technicians often arriving within an hour of the call, especially during emergencies.
Quality of Work
The quality of service and installation was frequently commended, with customers expressing satisfaction with the thoroughness and efficiency of the work performed.
Communication
Customers appreciated the clear communication from both the office staff and technicians, including updates on appointments and detailed explanations of services.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding customer service interactions over the phone, indicating inconsistency in the overall customer experience.
- DWDebbie Weichman6 days ago5.0Great, friendly service, they work quickly and efficiently getting everything done cleanly and let you know what you need to do and what to watch out for in the next year. Wonderful service!
- KCKen CamposJan 3, 20265.0Furnace wouldnt start, the Hvac guy came within 20 mins of the call and resolved it quickly on a Saturday. Lorenzo described the problem to a tee and gave prices up front, fantastic service!
- AIAshley ImboDec 29, 20255.0Called at five pm on a freezing negative wind chill day and within an hour Tony was here! So professional, knowledgeable and thoughtful. We appreciate the time and service provided. We will be forever customers to Herchenbach.
- JCJerry ColemanDec 25, 20255.0Lorenzo was quick to arrive. Replaced igniter. Heat ist working. Great to have service on Christmas day.. I have been a Herchenbach customer for 45+ years. I have 3 other competitors who live in my neighborhood., but will always use Herchenbach.
- JMJan MillerDec 23, 20255.0We have had Herschenbach. mechanical take care of our heating and cooling needs for years!!! That should tell ya something! Brian our technician is very professional, courteous and explains what he sees, and always asks us if we have any further questions …. Great company!!!!! GREAT service!!!!!
Frequently Asked Questions About Herchenbach Mechanical Inc.
What services does Herchenbach Mechanical Inc. offer?
Herchenbach Mechanical Inc. provides HVAC services including air conditioning, heating, ductless systems, and indoor air quality solutions.
Where is Herchenbach Mechanical Inc. located?
Herchenbach Mechanical Inc. is located at 830 Magnolia Ave, Gurnee, IL 60031, USA.
What are the business hours for Herchenbach Mechanical Inc.?
Herchenbach Mechanical Inc. is open 24 hours a day, 7 days a week, providing round-the-clock service.
Does Herchenbach Mechanical Inc. offer emergency HVAC services?
Yes, they offer 24-7 emergency HVAC services to address urgent heating and cooling needs.
What kind of HVAC brands does Herchenbach Mechanical Inc. work with?
They work with Carrier brand HVAC products.
What types of payment does Herchenbach Mechanical Inc. accept?
Payment options include American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Which areas are serviced by Herchenbach Mechanical Inc.?
They service multiple areas including Gurnee, Grayslake, Lake Bluff, Libertyville, Wadsworth, and Antioch among others in Illinois.
How can a customer find Herchenbach Mechanical Inc. when visiting Gurnee?
Customers can find Herchenbach Mechanical Inc. easily near local landmarks like Gurnee Garden Center and Hollywood Inn and Suites in Gurnee, IL.
What nearby accommodations are available for customers visiting from out of town?
Nearby hotels include Hollywood Inn and Suites, FairBridge Inn Express, and Econo Lodge, convenient for customers needing overnight stays.
Are there any nearby places where customers can grab a bite before or after their service appointment?
Yes, customers can visit Protein Lounge Gurnee for smoothies and snacks or Himalayan Restaurant for dining nearby Herchenbach Mechanical Inc.