Business Details
About
Heating ContractorHVAC ContractorAir Conditioning ContractorHeating Equipment SupplierAir Quality Consultant
At Custom Air Company, we hire helpful people, perform expert service, and offer sound solutions for your budget. As avid dog lovers and owners, we believe our furry friends teach us a lot about how to operate a successful business. Our goal is to be as dependable as man’s best friend, building trust with every customer we encounter. Whether you’re contacting us for an emergency service or with a general question, we’ll make sure to do our very best to please you.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
296 reviews
5 stars
289
4 stars1
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and knowledge of the technicians, particularly highlighting Dale and Logan for their exceptional service.
Timeliness
Many reviews noted the promptness of service, with technicians often arriving on time and completing work efficiently.
Quality of Work
The installation and maintenance work performed by Custom Air technicians received high marks for thoroughness and quality, with customers expressing satisfaction with the results.
Communication
Customers appreciated the clear communication from both technicians and office staff, particularly regarding service details and options available.
- PHPaul Haas4 days ago5.0I cannot say enough good things about Pete and Eric. They're both extremely polite, respectful and attentive to the issue. I had a unique situation looking for a needle in a haystack and they are working diligently to troubleshoot. I would highly recommend Custom Air Company for anyone needing heating or air conditioning install or service. Also big thanks to the owner Kevin for providing prompt and friendly service.
- CCCarrie Cadieux5 days ago5.0I always get timely, efficient service with my maintenance plan with Custom Air. Logan is courteous and always willing to explain his work and answer any questions.
- RRRyan Rayhill5 days ago5.0Dale always does a thorough review of the system and makes suggestions or recommendations as needed without pushing for sales. He is always great about explaining what he found during his maintenance check. Thanks, Dale!
- JRJayachandran M R6 days ago5.0Mr.Dale is great technician, very good in keeping us informed and explain the maintenance work he has done in each and every visit.
- TLTim LeightonDec 23, 20255.0Custom Air has been taking wonderful care of our home HVAC for many years. Today, Logan was the Service Technician for our semi-annual maintenance visit. What a polite and thoughtful young man. His manner and communications inspire confidence which reassures us that Custom Air was a smart decision for us some years ago. Logan done good and helped build the appreciative service provider/customer relationship. And yes, our home is toasty warm with an efficient and maintained HVAC system.
Frequently Asked Questions About Custom Air Company
What types of HVAC services does Custom Air Company offer?
Custom Air Company offers air conditioning repair and installation, commercial HVAC repair and installation, ductless AC repair and installation, heating repair and installation, indoor air quality improvement, and energy savings plans.
Does Custom Air Company provide emergency services?
Yes, Custom Air Company offers 24-7 emergency services.
What are Custom Air Company's hours of operation?
Custom Air Company is open 24 hours a day, 7 days a week.
Where is Custom Air Company located?
Custom Air Company is located at 113 S Harrison St, Goodfield, IL 61742, USA.
Which brands does Custom Air Company work with?
Custom Air Company works with Trane brand products.
What payment options does Custom Air Company accept?
Custom Air Company accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
How can I contact Custom Air Company for service?
You can contact Custom Air Company by phone at +1 309-485-5848 or visit their website at https://www.custom-air.com/.
What nearby places can I visit when I'm at Custom Air Company in Goodfield?
While in Goodfield visiting Custom Air Company, you can check out the Zehr Community Library, Goodfield Baptist Church, and Hunt Brothers Pizza for dining.
Is there a public library near Custom Air Company?
Yes, the Zehr Community Library is located nearby and provides community resources and services.
Are there local services related to home and garden near Custom Air Company?
Yes, HOHULIN FENCE COMPANY and Hohulin Fence, both offering fence and gate services, are located near Custom Air Company for your home and garden needs.