Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians, highlighting their ability to explain issues clearly and provide effective solutions.
Responsiveness
Many reviews noted the quick response times for service requests, with technicians often arriving the same day or within a short timeframe.
Customer Experience
Overall, customers reported positive experiences with friendly and courteous staff, emphasizing the company's commitment to customer care.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing instances of perceived overcharging or discrepancies between quoted and final prices.
Cleanliness and Professionalism
Technicians were frequently commended for their cleanliness and professionalism during service visits, leaving work areas tidy after completing jobs.
CR
Christopher Ryan
May 28, 2024
5.0
We had a water heater completely fail in our home on Memorial Day 2024. We used their after hours service to diagnose the failure and discuss the replacement. They were able to schedule us first thing the next day with the replacement water heater. Very quick replies, very professional service and reasonable price for the service. Thanks JR Herra Team!
KV
Kim Vranicar
Dec 22, 2021
5.0
Don was fantastic! Very thorough and very knowledgeable!
RS
Reed Scherer
Jun 26, 2020
5.0
I'm happy to support the "hometown boys" (and girls). Always good service.
Frequently Asked Questions About J&R Herra Heating, Cooling, & Plumbing
What are the operating hours of J&R Herra Heating, Cooling, & Plumbing during weekdays?
J&R Herra Heating, Cooling, & Plumbing is open from 8:00 AM to 9:00 PM Monday through Friday.
Is J&R Herra Heating, Cooling, & Plumbing open on weekends?
Yes, it operates from 8:00 AM to 3:00 PM on Saturdays and from 10:00 AM to 3:00 PM on Sundays.
Where is J&R Herra Heating, Cooling, & Plumbing located?
The business is located at 321 Stevens St, F-A, Geneva, IL 60134, USA.
What types of services does J&R Herra Heating, Cooling, & Plumbing provide?
They offer HVAC, plumbing, electrical, air quality consulting, sewer and drain cleaning, water heater sales and service, and water purification equipment services.
When was J&R Herra Heating, Cooling, & Plumbing established?
The business was established in 1974.
What is the phone number to contact J&R Herra Heating, Cooling, & Plumbing?
You can contact them at +1 630-528-0503.
Are there any nearby dining options close to J&R Herra Heating, Cooling, & Plumbing?
Yes, Chianti's in Geneva, an Italian restaurant, and FreshGround Roasting, a cafe and coffee shop, are nearby dining options you might enjoy before or after your visit.
Can I visit fitness centers near J&R Herra Heating, Cooling, & Plumbing?
Certainly, nearby fitness options include Pilates Playground, Geneva Fit LLC (home of Fox Valley CrossFit), Power Stream Fitness - USA, and CrossFit Kokua for different workout styles.
What local cultural or entertainment venues are close to J&R Herra Heating, Cooling, & Plumbing?
Near the business, you can explore Geneva Center for the Arts, Playhouse 38 theater, LK Johnson Studio art gallery, and K Creative LTD art gallery.
Are there any pet services near J&R Herra Heating, Cooling, & Plumbing?
Yes, Boomer's Beach Doggie Daycare & Boarding offers pet boarding and grooming services close by.