Business Details
About
Septic System ServiceSewer & Drain CleaningGrease Traps
For over 25 years, Nolen Septic Services has been a small, family-owned business proudly serving Madison and St. Clair County, IL. We’re fully licensed and insured, delivering fast, reliable, and knowledgeable service you can count on. Our team specializes in residential and commercial septic services, sewer and drain cleaning, septic inspections, aeration systems, and more. Whether you need routine maintenance or emergency support, we’re here to help with honest guidance and dependable solutions.
Location
Hours
Reviews
4.9
206 reviews
5 stars
203
4 stars0
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by the team.
Communication
Many reviews highlighted excellent communication, with prompt responses and clear explanations of services and issues.
Reliability
The business was noted for its quick response times and reliability in scheduling and completing services.
Expertise
Customers appreciated the technicians' expertise and thoroughness in diagnosing and explaining septic system issues.
Value
Reviews indicated that the services were reasonably priced, with many customers feeling they received good value for their money.
- JGJohn GeorgeNov 10, 20255.0My experience with Nolen has been excellent. We’ve had two septic tank line blockages over the years and they were able to clear both the same day I called. The tank needed to be pumped as well and they were able to do that at the same time. Always fast, expert service at a good price.
- SKShelby KreutzbergNov 7, 20255.0Our family has used Nolen Septic Services for many years. We are always happy with the results, the ease of scheduling and his timely delivery.
- KGKieth GreenleeNov 7, 20255.0They were reasonably priced and showed up when they said they would. They did a good job and left no mess. And the driver was personable to boot!
- EFElaina FordNov 4, 20255.0The service was prompt and professional, and I was impressed by how openly knowledge was shared, concerning the way the septic system works and different priced options available to help our system work better. It’s rare to find people who take the time to explain things so clearly—highly recommended!
- BBbatkolNov 3, 20255.0reliable, outstanding service. had my aeration system serviced within 3 days of making appointment by very efficient, helpful, competent and friendly service person who showed up early. no contracts needed, they'll just put you on a recurring schedule. highly recommend, will use no one else from here on out. thank you!
Frequently Asked Questions About Nolen Septic Services
What are Things you should never put down the Drain?
Baby wipes or wet wipes, cat litter, coffee grounds, dental floss, disposable diapers, dryer sheets, flushable wipes, latex products, paper towels or tissues, potting soil or dirt, and prescription drugs or medicines.
Can I shower if my septic tank is overflowing?
If your septic tank is too full, you should avoid showering or running water. Water from your shower goes into the septic tank, so an overfull septic tank could lead to sewage backups.
What is the most common cause of septic tank failure?
Septic tanks can fail if you don’t properly maintain them, including pumping them every 3 to 5 years.
Can you flush the toilet when the septic is being pumped?
Check with your septic professional before using the toilet.
How often should I get my septic tank serviced?
That depends on the size of the tank, how many people live in your home, how often people shower or flush the toilet, and how much solid matter accumulates in the tank. Check with us on that.
What items should never be disposed of down the drain?
You should never put baby wipes, cat litter, coffee grounds, dental floss, disposable diapers, dryer sheets, flushable wipes, latex products, paper towels, potting soil, or prescription drugs down the drain.
Is it safe to shower if my septic tank is overflowing?
No, if your septic tank is overflowing, you should avoid showering or running any water to prevent sewage backups.
What is the most common cause of septic tank failure?
The most common cause is improper maintenance, including not pumping the septic tank every 3 to 5 years.
Can I flush the toilet while my septic tank is being pumped?
You should check with your septic professional before using the toilet during pumping.
How often should I have my septic tank serviced?
Service frequency depends on tank size, household usage, and solid accumulation; consult with Nolen Septic Services for personalized advice.
Where is Nolen Septic Services located?
Nolen Septic Services is located at 2000 Little Round Top Dr, Edwardsville, IL 62025, USA.
What are the operating hours of Nolen Septic Services?
They are open 24/7 every day, but are closed on November 27 and December 25, and have limited hours from 7 AM to 12 PM on December 24 and 31.
What payment methods does Nolen Septic Services accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What services are offered by Nolen Septic Services?
They specialize in residential and commercial septic services, sewer and drain cleaning, septic inspections, aeration systems, emergency services, grease traps, and hydro jetting.
What nearby places can I visit when coming to Nolen Septic Services in Edwardsville?
Nearby you can find Ebbets Field for entertainment, ZENSHI Handcrafted Sushi and Firehouse Subs for meals, and Schnucks-Edwardsville supermarket for shopping.