Business Details
About
PlumberEmergency PlumbersSewer & Drain CleaningSewer Cleaning CompanyWater Heater SalesWater Heater ServiceWater Damage RestorationLeak Detection ServiceDrainage Service
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between.
Location
Roto-Rooter Plumbing & Drain Service
1304 W Anthony Dr, Champaign, IL
61821, United States
Hours
Reviews
4.8
940 reviews
5 stars
841
4 stars
62
3 stars11
2 stars9
1 star
17
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians were consistently described as professional, knowledgeable, and courteous.
Fast Service
Many customers praised the quick response times and efficient service provided by the technicians.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the service, often recommending the company to others.
Communication
While most reviews highlighted good communication, some customers noted areas for improvement in keeping clients informed about pricing and service details.
Quality of Work
The quality of work performed was frequently commended, with many customers reporting successful resolutions to their plumbing issues.
- DSDebbie Savone1 day ago5.0I am thrilled with the prompt service. The service was quicker than I thought. Jon was very courteous and explained everything. I will definitely use your service again and tell my friends about your wonderful company. Thank you so much for taking care of my problem.
- WPwilliam peterson4 days ago5.0Scott and Dakota were very punctual, quickly assessed the problem and cleared the line in my yard. They will come back on Saturday to fix the rest of the problem in my neighbor's yard. I really appreciate their professionalism and their communication. Thank you. Cheryl Peterson.
- AMAaron MulletNov 14, 20253.0Frustrating part was calling Monday and scheduling an appointment for Thursday to hang the urinals that have been plumbed in and drywall Tuesday and Wednesday and Roto told me to call back a week in advance so they can come out Thursday to hang the urinal which takes 30 minutes and then they hung them at the wrong level. Every Plumber and Illinois should know if they have to meet ADA requirements and must be 18 inches from the floor maximum height to accommodate someone in a wheelchair that needs to use the bathroom. Pricing was reasonable, though however I’m not paying extra money for the extra hours for this screw ups by so the fact they’re giving them inside is very professional, but I would not feel comfortable working with them again as the internal communication is somewhat shaded at best. Any recommendations on a new plumbing company would be appreciated. 217 is my Hvac, And complete electrical is my electrician, but Hvac I’ve got some major issues that need to be done and I‘ve gotta put a new flooring and can’t seem to find a good company
- MDMel DawsonNov 11, 20255.0The service was great. I initially expressed some concern and it was handled professionally and with care which I truly appreciated. I can’t remember the person who took my call but she was phenomenal. Also, Josh and Josh were great as well. The service and parts were all reasonably affordable. I would use Roto-Rooter again.
- TJTyler JohnsonNov 4, 20255.0Shawn was a wealth of knowledge and even let me tag along to learn when he was at my house. Of course, the problem entailed of nothing that I thought it was and he led me through his troubleshooting steps. The cost was definitely reasonable for the job.
Frequently Asked Questions About Roto-Rooter Plumbing & Drain Service
What services does Roto-Rooter Plumbing & Drain Service provide?
Roto-Rooter Plumbing & Drain Service offers full-service plumbing, drain cleaning, and water cleanup, specializing in emergency same-day service for issues from clogged toilets to full sewer replacements.
Where is Roto-Rooter Plumbing & Drain Service located?
Roto-Rooter Plumbing & Drain Service is located at 1304 W Anthony Dr, Champaign, IL 61821, USA.
What are the operating hours of Roto-Rooter Plumbing & Drain Service?
Roto-Rooter Plumbing & Drain Service operates 24 hours a day, 7 days a week.
How can I contact Roto-Rooter Plumbing & Drain Service?
You can contact Roto-Rooter Plumbing & Drain Service by phone at +1 217-866-1949 or via email at karen.parvin@illiniroto.com.
What payment methods does Roto-Rooter accept?
Roto-Rooter accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Since when has Roto-Rooter Plumbing & Drain Service been established?
Roto-Rooter Plumbing & Drain Service has been established since 1935.
What is the website for Roto-Rooter Plumbing & Drain Service?
The website for Roto-Rooter Plumbing & Drain Service is https://www.rotorooter.com.
Are there any hotels or motels near Roto-Rooter Plumbing & Drain Service for customers traveling from out of town?
Yes, nearby accommodations include Value Place Champaign and WoodSpring Suites Champaign near University, convenient for customers needing lodging during plumbing service visits.
What local businesses near Roto-Rooter might be useful for home maintenance needs?
Nearby useful home maintenance businesses include Central Roofing of Champaign for roofing services, Reinhart Landscaping & Snow for landscaping, and Weed Man Champaign for gardening and lawn care.
Where can customers go for automotive services near Roto-Rooter Plumbing & Drain Service?
Nearby automotive services include Glass Specialty for auto glass and windshield repair, Beaumont Tire and Auto Service for tires and oil changes, and Autotown for used cars and automotive needs.