Castle Home Comfort Heating, Cooling & Plumbing

4.9
1137 reviews

About

HVAC ContractorPlumberHeating ContractorAir Duct Cleaning ServiceAir Conditioning Contractor
Solve all your heating, air conditioning & plumbing problems without breaking the bank with Castle Home Comfort Heating, Cooling & Plumbing. The family-owned company offers quality yet affordable HVAC & PLUMBING services throughout Champaign County and the surrounding areas. Whether your AC is producing strange noises or your furnace is not working at all or you have the need for a new water heater or plumbing repair, the company’s professionally trained and background screened techs can tackle all types of heating, air conditioning, plumbing and indoor air quality issues. The best part is, at Castle Home Comfort Heating & Cooling you will speak to a live person 24/7! Call now to get your hvac or plumbing working optimally again.

Details

  • Onsite servicesAvailable

Location

Castle Home Comfort Heating, Cooling & Plumbing
2100 S Neil St, Champaign, IL
61820, United States

Hours

Reviews

4.9
1,137 reviews
5 stars
1,080
4 stars
38
3 stars
6
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.

Response Time

Castle Home Comfort is praised for their quick response times, often arriving within hours for emergency situations.

Communication

Most reviews highlight effective communication from both technicians and office staff, ensuring customers are informed throughout the service process.

Quality of Work

Customers report high satisfaction with the quality of repairs and installations, noting thoroughness and attention to detail.

Overall Satisfaction

The majority of reviews express strong overall satisfaction with the services provided, with many recommending Castle Home Comfort to others.
  • RH
    Rhonda H
    3 days ago
    1.0
    Bought a new hvac system and the condensation lines were not properly installed. The water wicked into the subfloor and ruined it. Now it's soft and moldy. I let the people at Castle know this and they sent someone out to fix the problem but the damage was done. We were told they would make it right but that was over a month ago. I would suggest, if you use them, to inspect all the work they do.
  • RS
    Robert Simmons
    3 days ago
    5.0
    Very happy with my experience with Castles Home Comfort, Heating and Cooling Service.
  • NS
    Nancy Schum
    5 days ago
    5.0
    When my washer drained, it came up in my kitchen sink due to a clog in the drain line. I called Castle. Sherry sent Sean Kolakowski to help. All the Castle employees are very helpful, kind, and dedicated. They persevere until the client's problem is solved.
  • HM
    Heather Miller
    Nov 10, 2025
    5.0
    Austin was our technician - he was friendly and knowledgeable. He took the time to explain the issues with our heater thoroughly with a video and photos. Excellent experience.
  • LC
    Lisa Curtiss
    Oct 27, 2025
    5.0
    Our water heater stopped working at 6pm on a Sunday, by 7pm Sean was at our house working on fixing the problem. He was super friendly and had amazing customer service! The problem was fixed within 30 minutes. Would definitely recommend!!!!!

Frequently Asked Questions About Castle Home Comfort Heating, Cooling & Plumbing

What types of services does Castle Home Comfort Heating, Cooling & Plumbing offer?

Castle Home Comfort offers professional heating, air conditioning, plumbing, and indoor air quality services, including repairs, installations, and maintenance throughout Champaign County and surrounding areas.

Are Castle Home Comfort's technicians qualified and vetted?

Yes, all of Castle Home Comfort's technicians are professionally trained and background screened to ensure quality and trustworthiness.