Business Details
About
HVAC ContractorPlumberHeating ContractorAir Duct Cleaning ServiceAir Conditioning Contractor
Solve all your heating, air conditioning & plumbing problems without breaking the bank with Castle Home Comfort Heating, Cooling & Plumbing. The family-owned company offers quality yet affordable HVAC & PLUMBING services throughout Champaign County and the surrounding areas. Whether your AC is producing strange noises or your furnace is not working at all or you have the need for a new water heater or plumbing repair, the company’s professionally trained and background screened techs can tackle all types of heating, air conditioning, plumbing and indoor air quality issues. The best part is, at Castle Home Comfort Heating & Cooling you will speak to a live person 24/7! Call now to get your hvac or plumbing working optimally again.
Details
- Onsite servicesAvailable
Location
Castle Home Comfort Heating, Cooling & Plumbing
2100 S Neil St, Champaign, IL
61820, United States
Hours
Reviews
4.9
1,137 reviews
5 stars
1,080
4 stars
38
3 stars6
2 stars2
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Response Time
Castle Home Comfort is praised for their quick response times, often arriving within hours for emergency situations.
Communication
Most reviews highlight effective communication from both technicians and office staff, ensuring customers are informed throughout the service process.
Quality of Work
Customers report high satisfaction with the quality of repairs and installations, noting thoroughness and attention to detail.
Overall Satisfaction
The majority of reviews express strong overall satisfaction with the services provided, with many recommending Castle Home Comfort to others.
- RHRhonda H3 days ago1.0Bought a new hvac system and the condensation lines were not properly installed. The water wicked into the subfloor and ruined it. Now it's soft and moldy. I let the people at Castle know this and they sent someone out to fix the problem but the damage was done. We were told they would make it right but that was over a month ago. I would suggest, if you use them, to inspect all the work they do.
- RSRobert Simmons3 days ago5.0Very happy with my experience with Castles Home Comfort, Heating and Cooling Service.
- NSNancy Schum5 days ago5.0When my washer drained, it came up in my kitchen sink due to a clog in the drain line. I called Castle. Sherry sent Sean Kolakowski to help. All the Castle employees are very helpful, kind, and dedicated. They persevere until the client's problem is solved.
- HMHeather MillerNov 10, 20255.0Austin was our technician - he was friendly and knowledgeable. He took the time to explain the issues with our heater thoroughly with a video and photos. Excellent experience.
- LCLisa CurtissOct 27, 20255.0Our water heater stopped working at 6pm on a Sunday, by 7pm Sean was at our house working on fixing the problem. He was super friendly and had amazing customer service! The problem was fixed within 30 minutes. Would definitely recommend!!!!!
Frequently Asked Questions About Castle Home Comfort Heating, Cooling & Plumbing
What types of services does Castle Home Comfort Heating, Cooling & Plumbing offer?
Castle Home Comfort offers professional heating, air conditioning, plumbing, and indoor air quality services, including repairs, installations, and maintenance throughout Champaign County and surrounding areas.
Are Castle Home Comfort's technicians qualified and vetted?
Yes, all of Castle Home Comfort's technicians are professionally trained and background screened to ensure quality and trustworthiness.
Is Castle Home Comfort Heating, Cooling & Plumbing available 24 hours a day?
Yes, they provide 24/7 service, allowing you to speak to a live person any time of the day.
Where is Castle Home Comfort Heating, Cooling & Plumbing located?
They are located at 2100 S Neil St, Champaign, IL 61820, USA.
Can I get an online estimate for HVAC or plumbing services?
Yes, Castle Home Comfort offers online estimates for their heating, cooling, and plumbing services.
Does Castle Home Comfort provide on-site service installations?
Yes, they provide on-site installation services for HVAC and plumbing systems.
How can I contact Castle Home Comfort Heating, Cooling & Plumbing?
You can call them at +1 217-352-2800 or visit their website at https://castlehomecomfort.com/ for more information or to schedule services.
Are there convenient places to eat near Castle Home Comfort?
Yes, nearby you can enjoy meals at Moe's Southwest Grill, Brixx Wood Fired Pizza, Slim Chickens, and Wendy's, ideal spots to grab food before or after your appointment.
What healthcare facilities are close to Castle Home Comfort for urgent or routine care?
Nearby healthcare options include OSF OnCall Urgent Care, OSF Urgo medical center, OSF HealthCare hospital, and Champaign Eye Professionals for eye care needs.
Are there fitness or wellness centers near Castle Home Comfort?
Yes, you can find Orangetheory Fitness Champaign gym, Hatha Yoga & Fitness studio, Rehab Professionals physical therapy, and Premier Tanning salon close by for wellness activities.