Business Details
About
Septic System ServiceBackflow PreventionGrease TrapsSewer Cleaning CompanySewer & Drain Cleaning
Ability Septic provides septic services, RPZ testing, plumbing services, hydro jetting, grease trap pumping, and fryer oil recycling to the Chicagoland, IL area.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.6
237 reviews
5 stars
206
4 stars
10
3 stars0
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, particularly highlighting Melissa's exceptional support and communication.
Timeliness
The business is frequently noted for its prompt service, with many reviews mentioning timely arrivals and quick responses to emergencies.
Professionalism
Customers appreciated the professionalism of the technicians, who were described as courteous, respectful, and thorough in their work.
Quality of Work
Overall, the quality of service received positive feedback, with many customers expressing satisfaction with the repairs and maintenance performed.
Inconsistency Issues
Some reviews indicated inconsistencies in service quality and customer support, particularly regarding scheduling and follow-up communication.
- SPStellar Plumbing2 days ago5.0Fast, responsive, and great value. Their technicians and office staff provide great service and we will use them again. Thank you!
- BPBrad Phillips4 days ago1.0Very poor at customer service. Took me three times to try to get them to come out and take a look at my aunt's property. Said not a problem have you an estimate in a few days. Now fourth time trying to call them back after still not getting back to me now they're telling me they can't do the job. Pretty sad company you have to beg them for business and then they never get back to me to tell me they can't do the job. Poor customer service never to use this company
- DWDennis WackerNov 6, 20255.0Just put a call into Ability and they are running 100% for answering the phone with a speaking, helpful human being. IMAGINE THAT! Ability installed a new system for us last fall, upgraded the tank size and discharge piping (an old tech pipe material was near failure..good catch by them) and I needed to get a bead on the first pump out timing. Turns out the larger 1500g tank was a great idea, as LIFE happened with the birth of a new citizen last May making for a much busier household. You can find larger companies and enjoy their robotic phone systems or you can call Ability and work with folks who show their pride and professionalism in the conduct of business. So rewarding to find a supplier that TRIES to work with you and satisfy needs in an informed dialogue instead getting bounced around searching for the right person. No matter who picked up the phone...pertinent answers were the result. Ability folks know their business well and care about it, but more importantly, they CARE ABOUT their customers!!
- BRBob RungeNov 3, 20255.0We use Ability every two or three years. Very courteous staff, answer all our questions and suggest proper maintenance. Fair prices and prompt scheduling. 5 stars for over 35 years at our location.
- MRMark RooneyOct 28, 20254.0Was in dire need of a septic tank pump out! Ability showed up 1st thing the next morning to save the day & allow us to flush our toilets again!
Frequently Asked Questions About Ability Septic
What types of septic services do you offer?
Our comprehensive septic services include tank pumping, system inspections, routine maintenance, repairs, and new installations for both residential and commercial properties.
How often should I have my septic tank pumped?
The frequency of septic tank pumping typically ranges from every 3 to 5 years, with the exact interval depending on factors such as household usage and the size of your tank.
Do you offer emergency septic services?
We understand that septic emergencies can occur at any time, which is why we offer round-the-clock emergency services to address urgent issues like system backups or failures.
Can you inspect a septic system before I buy a home?
Certainly. We provide thorough real estate septic inspections to ensure the system's proper functioning before you finalize your home purchase.
What are signs that my septic system needs service?
Indications that your septic system may require service include drains that are slow to empty, unpleasant odors, water pooling near the drain field area, and sewage backing up into the house.
What is a catch basin and why does it need to be pumped?
A catch basin is a drainage structure designed to collect runoff water and debris. Regular pumping is essential to prevent blockages, reduce flooding risks, and minimize environmental contamination.
How often should catch basins be cleaned or pumped?
Generally, catch basins should be cleaned one to two times per year. The exact frequency may vary based on factors such as usage, location, and local regulatory requirements.
Can catch basin pumping help prevent stormwater pollution?
Indeed, catch basin pumping plays a crucial role in preventing stormwater pollution. By removing accumulated debris and sediment, it helps reduce the amount of pollutants that could enter waterways during heavy rainfall events.
What types of septic services does Ability Septic offer?
Ability Septic provides comprehensive septic services including tank pumping, system inspections, routine maintenance, repairs, and new installations for both residential and commercial properties.
How often should I have my septic tank pumped?
Septic tanks should typically be pumped every 3 to 5 years, depending on household usage and tank size.
Does Ability Septic offer emergency septic services?
Yes, Ability Septic offers round-the-clock emergency services to handle urgent septic system issues like backups or failures.
Can Ability Septic inspect a septic system before I buy a home?
Yes, they provide thorough real estate septic inspections to ensure proper system function before home purchases.
What are signs that my septic system needs service?
Signs include slow drains, unpleasant odors, water pooling near the drain field, and sewage backup into the house.
What is catch basin pumping and why is it important?
Catch basin pumping removes debris and sediment from drainage structures to prevent blockages, reduce flooding risks, and minimize environmental contamination.
How often should catch basins be cleaned or pumped?
Catch basins generally should be cleaned one to two times per year, depending on usage and local regulations.
How can Ability Septic customers in Batavia, IL benefit from nearby plumbing services like A&P Plumbing and Sewer?
Customers can easily coordinate plumbing or HVAC services with nearby specialists like A&P Plumbing and Sewer, complementing Ability Septic's septic and backflow services for comprehensive property maintenance.
What nearby automotive services are available for customers visiting Ability Septic?
Nearby automotive repair and parts shops like S and C Automotive and Geneva Body Shop offer convenient options for vehicle maintenance when visiting Ability Septic in Batavia.
Which local dining spots near Ability Septic might customers want to visit?
Customers can enjoy nearby dining options such as That’s My Dawg and Fast Eddies Hot Dogs before or after their septic service appointments in Batavia.