Business Details
About
Flooring StoreCarpet Installer
America’s Flooring Store is a locally owned and managed family business with over 40 years of combined floor covering experience. Managing over 300,000,000 worth of flooring sales. We take great pride in making every client feel like they are the only client, with our family-owned personalized service tailored to meet your individual needs and preferences. You will be taken care of just like family!
Location
Hours
Reviews
4.9
251 reviews
5 stars
242
4 stars3
3 stars1
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of the sales staff, particularly Anna and Brian, who provided personalized assistance throughout the selection and installation process.
Installation Quality
The installation teams received high marks for their professionalism, efficiency, and attention to detail, with many customers noting that the work was completed quickly and to a high standard.
Product Selection
The store offers a wide variety of flooring options, which customers appreciated when making their selections.
Warranty and Pricing
Customers valued the competitive pricing and lifetime installation warranty, which added to their confidence in choosing America's Flooring Store.
Communication
Many reviews highlighted the excellent communication throughout the process, from initial consultations to post-installation follow-ups.
- TMTeresa MNov 15, 20255.0I can’t say enough wonderful things about this store! My husband and I are about to remodel our bathroom, and Lisa has been INCREDIBLE every step of the way! We live in DuPage County and checked out a couple stores out here - the tile shop which had some of the worst customer service we’ve encountered in our life, a couple locally owned who kept pressuring us to use their people for the installation despite us already finding someone we trust, and that left me searching for a new place. America’s Flooring Store came up in our search so we had nothing to lose coming here. First, it is 1000% worth the drive out here. They have so many beautiful selections to choose from. After we shared our style with Lisa, she immediately pulled a few options. I’m not over exaggerating when I say they were all perfect. Both my husband and I leaned towards the same one as our favorite! Lisa really listened which I feel is so rare these days, and made the ordering process a breeze. Our tiles came in quickly in about a week. One of the tile sadly was cracked right down the middle which happens. Nobody can control what happens in shipping, and Lisa immediately took care of this and got replacements! We will never go anywhere else for flooring and will refer all our friends and family here. I can’t recommend this place enough!!!
- ASAlicia SNov 15, 20255.0I purchased Mohawk Smartstrand carpet for my stairs and upstairs bedrooms. The carpet is buttery soft and looks beautiful and brand new even after one year. Everything was perfect from the salesperson to the installer. I would highly recommend them for all your flooring needs.
- LRLynn RelingNov 12, 20255.0I’m so glad I decided to visit America’s Flooring Store! It has been a wonderful experience from start to finish. Anna is very knowledgable and helped me select the perfect carpet for our space. The installation crew arrived on time ready to go. They worked into the evening to get it done and did a beautiful job. Highly recommend this group for your next flooring job!
- ALArt LefebvreNov 11, 20255.0Everyone in the showroom to the installers was a great experience. This was our second time using them and will be going back for a third when needed
- GGGraceOct 27, 20255.0I had a great experience with Anna and her team getting 20 year old carpet removed and new LVP installed. Upon doing some research, I realized the importance of proper subfloor preparation when it comes to LVP. I was thrilled to hear about their lifetime installation warranty. When Santiago came to do my initial consultation he was very transparent about the leveling that would be needed so the estimate provided would be accurate. Anna helped me pick products amongst their wide selection and let me take home samples so I could really feel them out in my space. I did consultations with 3 other flooring company and I picked America's Flooring Store because of their availability, wide selection, and great customer service. Anna worked with me and my budget and I was so happy with the final result. Absolutely beautiful.
Frequently Asked Questions About America’s Flooring Store
What types of flooring do you offer?
We provide an extensive selection of flooring options, including hardwood, laminate, vinyl, carpet, and tile. Each type comes in a variety of styles and finishes to match your design tastes and functional requirements.
Do you provide flooring installation services?
Yes, we offer professional installation services for all the flooring products we sell. Our experienced installers ensure that your new flooring is installed correctly and efficiently. Additionally, we offer a lifetime installation warranty on all our services.
How do I maintain my new flooring?
Maintenance varies based on the type of flooring you have. Generally, regular sweeping and mopping will keep your floors looking new. For detailed care instructions, please refer to our maintenance guide or contact our customer service team.
Can I get a free estimate for my flooring project?
Absolutely! We provide free estimates for all flooring projects. Contact us to schedule a consultation, and we’ll give you an accurate quote tailored to your specific needs.
What areas do you serve?
We proudly serve customers in Arlington Heights, IL and the surrounding areas. Visit our stores in these locations to explore our wide selection of flooring options and consult with our knowledgeable staff.
Do you offer financing options?
Yes, we offer flexible financing options to help you get the flooring you need without breaking the bank. Talk to our financing specialists to find a payment plan that suits your budget.
How long does the installation process take?
The installation time depends on the type of flooring and the size of the area. On average, most installations are completed within a few days. At America's Flooring Store, we'll provide a more accurate timeline during your consultation. Request a call back from us now to learn more.
Can I see samples of your flooring products before deciding?
Absolutely! We encourage customers to visit our showrooms in Alington Heights, IL to see and feel the flooring samples in person. Our staff will help you choose the best options for your space.
What types of flooring options does America’s Flooring Store offer?
They offer hardwood, laminate, vinyl, carpet, and tile flooring options in various styles and finishes.
Does America’s Flooring Store provide professional installation services?
Yes, they provide professional installation services with a lifetime installation warranty.
How can customers maintain their new flooring from America’s Flooring Store?
Customers should sweep and mop regularly; specific care instructions vary by flooring type and can be found in their maintenance guide or by contacting customer service.
Is a free estimate available for flooring projects at America’s Flooring Store?
Yes, free estimates are available by scheduling a consultation tailored to your project's needs.
What are the store hours for America’s Flooring Store?
Open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 5 PM, and Sunday from midnight to 4 PM.
What payment options does America’s Flooring Store accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Where is America’s Flooring Store located?
At 205 W Rand Rd, Arlington Heights, IL 60004, USA.
Are there nearby automotive services near America’s Flooring Store for convenience?
Yes, nearby automotive options include Raceway Carwash & Detail Center, Jiffy Lube, and Just Tires for vehicle care while you shop.
What dining options are available near America’s Flooring Store?
Nearby restaurants include Sun Shui Restaurant for Asian cuisine, Long John Silver's for seafood, and JD’s Q and Brew for barbecue.
Can I find health and wellness services near America’s Flooring Store?
Yes, nearby health-related services include Impressive Smiles dental, Chicago Surgical Clinic, Seasons Dental Care, and Elevate Physical Therapy & Performance Training.