We are reaching new heights with indoor air quality and comfort! We are your choice for an environmental consultant. Whether you're looking for indoor air quality testing, mold testing, or HVAC service and installation, our services are simply the best option out there! We have been providing our customers high-quality service for over 20 years. Our attention to detail guarantees we'll get the job done right the first time! Give us a call or stop by our office today!
From the moment Don stepped through my door, the experience was unprofessional. He forgot one of the testing devices — specifically, the combustion gas sniffer — and immediately began trying to upsell me on additional services.
Despite paying in full months earlier, I waited nearly two months for a basic report that should have taken minutes. Instead of delivering results, Don repeatedly pushed a $495 “general air quality assessment” for my upcoming home — something I never requested.
He also pressured me multiple times to either purchase an $895 TO-15 test package for my neighbors or convince them to buy testing from him — completely outside the scope of what I hired him for.
As a licensed healthcare professional, I was deeply disturbed by how I was treated. I felt extremely uncomfortable, dismissed, and spoken to in a condescending tone. When I raised concerns and reported irregular results to the appropriate authorities, my integrity was called into question.
When Don failed to provide a clear analysis, I contacted qualified third-party professionals — including my state’s health department and accredited environmental authorities. I was yelled at for doing so, despite this being part of my professional and ethical duty when it comes to public health.
There are far more reputable companies offering the same services with better communication and professionalism. While I wanted to support a small business, I’ve learned that giving the “small guy” a chance isn’t always the right move when basic integrity and accountability are missing.
I would not recommend this service.
SH
Sergio Haro
Feb 10, 2022
5.0
Don and his team have helped us with our HVAC systems since we moved to Illinois and they have been a godsend. Fair prices for good work. Would absolutely recommend to anyone with HVAC issues.
KS
Kyle Stolzman
Dec 7, 2020
1.0
This guy was the worst decision hiring for a mold test, charges literally a arm and a leg 475 for indoor and outdoor testing, kept getting off subject of the matte the was hired for, after testing promised I would have my results about a week I ended up having to call him for them, told me I didn’t have a mold problem in his test, after months of suffering mold symptoms I used a at home mold test that came positive... save your money from this guy very regretful using his negligent ripoff service
KW
Karen Weaver
Sep 10, 2020
1.0
COVID measures were NOT taken. The analyst told me that COVID is “just the flu”. Talks too much and too loudly. Both are shown to spread the virus. Did not wear gloves or shoe coverings. Removed mask half way through the process. The analyst is oblivious to how his actions are contributing to the virus spread. Update: the analyst was much more prepared on the following day. Perhaps he just had a bad first day.
Frequently Asked Questions About Air Quality Analysts
What services does Air Quality Analysts provide?
Air Quality Analysts offers indoor air quality testing, mold testing, air duct cleaning, HVAC cleaning, air purification system installation, furnace and air conditioning installation and maintenance, mold and allergen testing, radon testing, and odor removal among others.
Where is Air Quality Analysts located?
Air Quality Analysts is located at 1234 S Pine Ave, Arlington Heights, IL 60005, US.
What are the business hours for Air Quality Analysts?
They are open Monday to Friday from 7:00 AM to 4:00 PM and operate by appointment on Saturday and Sunday. Emergency service is available 24/7.
How can I contact Air Quality Analysts?
You can call them at +1 847-485-0883 or their alternate phone at +1 847-577-7688. You can also email them at infoairqualityanalysts@gmail.com.
What payment options does Air Quality Analysts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which brands does Air Quality Analysts work with?
They work with brands such as Goodman, Carrier, Bryant, Trane, American Standard, and Rheem.
Is Air Quality Analysts accessible for people with disabilities?
Yes, Air Quality Analysts has a wheelchair accessible entrance.
What can customers do at nearby Cypress Park Soccer Field before or after visiting Air Quality Analysts?
Customers can enjoy outdoor activities like soccer or a walk at Cypress Park Soccer Field, which is close to Air Quality Analysts, providing a relaxing break before or after their appointment.
Are there any nearby dining options close to Air Quality Analysts?
Yes, Domino's Pizza, a pizza restaurant offering delivery service, is located nearby for customers who want to grab a bite before or after their visit.
How can nearby transportation or local businesses help me when visiting Air Quality Analysts?
Nearby businesses like Farmers Insurance agencies and local contractors can be visited in conjunction with your appointment. Also, local landmarks and parks like Carefree Park offer easy navigation points to find Air Quality Analysts in Arlington Heights.