PG Long is a well established and trusted floor covering and carpet cleaning operation. Property management companies, apartment managers and property owners on our unsurpassed commitment to quality, competitive pricing and diligent customer service for over 25 years. PG Long is well structured to service property management companies in the multifamily, commercial and residential segments of the Boise market with expertise, discounted pricing, fast installation with easy account setup and credit terms. Our goal is to provide the best experience possible. PG Long takes great pride by offering customers cost effective solutions, timely service, quality installation, competitive pricing and superior service.
This is my second review of this company. The first was about dirty nasty fans stinking up my apartment. Today a technician from the local office came to inspect my bathroom where the dirty nasty fans were. Then he removed the dirty nasty fans at my request. Did some tests and determined that the toilet is leaking around the base. The he stood in my living room and yelled at me for leaving a review that he didn’t agree with saying it wasn’t the fans that stink they were just kicking up the odor from the toilet leaking. Which may be true. But this guy really pissed me off by yelling at me in my house. If it were up to me I wouldn’t let PG Long do any work in my apartment unfortunately the property management company has a contract with them. I wouldn’t recommend this company to anyone not even my worst enemy.
PD
Phat Guy Tie Dye
Nov 5, 2025
1.0
My apartment complex uses this company and I’m not impressed at all. I had an issue where my toilets overflowed the plumbing company which was awesome reported there might be water damage and possibly a faulty wax ring on a toilet. The complex called PG Wrong and they brought over these dirty nasty industrial fans to try to dry the floor. These fans are filthy and stink like urine and mildew. I don’t understand how they can look at these fans and think it’s ok to bring them into someone’s residence. Clean your fans.
BD
Bassam Dakheel
Aug 14, 2025
5.0
It’s good guys and working very hard and they’re amazing and so friendly
RR
RettX99
Aug 18, 2023
5.0
Carson arrived on time, was professional, and did a good job
CM
Christine Maldonado
Dec 9, 2020
5.0
Tim and Kim at PG Long were amazing to work with. As an out-of-state landlord, I was trying to clean urine in a duct vent from a previous occupant. Kim thoroughly answered all my questions and when she didn't know the answers, sought them out and promptly got back to me. Tim was wonderful at describing the different options that I had to remedy the situation, the pros/cons of each, and describing the protocol and the products involved in each option. They were both so professional, transparent, honest, and focused on helping me solve this problem. It reminded me of the type of customer service you always hope to receive, but rarely get. You truly feel cared for as a customer and that they will stop at nothing to get the job done. Will definitely work with them again!