Founded in 1981, Rainsoft of NE Iowa is a distributor of RainSoft LIFETIME WARRANTY water treatment & air purification equipment, as well as offering plumbing solutions. We can take care of all of your water needs and give you what water was meant to be!
Many customers praised the friendly, professional, and accommodating nature of the staff and technicians.
Sales Tactics
Several reviews expressed dissatisfaction with aggressive sales tactics and hidden fees during the purchasing process.
Product Quality
Customers generally reported satisfaction with the water treatment systems, noting improvements in water quality and overall performance.
Timeliness
The company received positive feedback for prompt service and timely responses to customer inquiries.
Long-term Loyalty
Many customers have been with RainSoft for years, indicating strong loyalty and trust in the brand.
PF
Paul Flint
Oct 9, 2025
5.0
The tech that did the work was thorough, accommodating to what we need done and very personable
JW
Janelle Westemeier
Oct 3, 2025
5.0
I highly recommend RainSoft of NE Iowa! I called them in somewhat of a panic and they came out quickly to ease my mind. I asked to purchase a new unit (as opposed to repairing my current one) and was back in business in about an hour. I chose RainSoft of NE Iowa originally because I knew they had generously supported our high school football team and I will continue doing business with (and recommending) them always.
NW
Nathan Wardenburg
Sep 10, 2025
1.0
Stop blowing up my phone. If I was interested I would have answered by now. Same thing as the other. Moved into a new house. They have been blowing up my number ever since.
LN
Laura Naylor
Aug 13, 2025
5.0
Had such an incredible experience with RainSoft! First of they’re family owned and operated and treat you just like family. I’ve been worried our old system that was installed by a previous owner wasn’t cutting it. With. Nitrate levels rising in Iowa we have to do whatever we can to protect our bodies and family. Terry came in tested all my water proving to me I was correct our water was as bad as I imagined. I got a new water softener, PFAS system, whole house filter to remove chlorine. Yes it was a investment but they were at my house THE NEXT DAY and they have been back to recheck my water after install and tweeted the system one more time and again rechecked the water all within 2 weeks. They want to make sure I’m happy as the customer because I made the investment. I love that they’re local and quick and beyond friendly. All their employees are so happy and every person that stepped into my home also treated my dogs like family which is so important to me. I have experience with other local water treatment companies and never have a received the same attention to detail as RainSoft of NE Iowa. Don’t look any further they know what they’re doing and they’ll take care of you like family!!
AC
Anna C
Jul 7, 2025
5.0
I’ve had a Rain Soft system for around 8 years. Recently I had to have the system shut off for a week due to construction work. I had forgotten how much I relied on the system until it was gone. The difference was immediate. The water smelled different, my soap wouldn’t last as long, my hair felt dry, there was a film on all of my dishes, and more. I got my system hooked back up today and I’ve never been more happy to have it back! This system is worth it, and the Rain Soft staff have always been fantastic to work with.
Frequently Asked Questions About RainSoft of NE Iowa
What types of water treatment and air purification equipment does RainSoft of NE Iowa offer?
RainSoft of NE Iowa offers RainSoft LIFETIME WARRANTY water treatment and air purification equipment, as well as plumbing solutions to meet various water needs.
What are the operating hours of RainSoft of NE Iowa?
RainSoft of NE Iowa is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Where is RainSoft of NE Iowa located?
RainSoft of NE Iowa is located at 3130 Marnie Avenue, Waterloo, IA 50701, United States.
Does RainSoft of NE Iowa offer any free services?
Yes, they offer free in-home water tests available by appointment.
What payment methods are accepted at RainSoft of NE Iowa?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Is the RainSoft of NE Iowa location accessible for wheelchair users?
Yes, the facility has a wheelchair accessible entrance.
Which nearby places can I visit after a service appointment at RainSoft of NE Iowa?
After your visit, you can enjoy nearby attractions such as the Highway 63 Diner for a meal or Sidecar Coffee Shop for a coffee. For outdoor activities, the Waterloo Golf Headquarters is also close by.
Are there any hotels near RainSoft of NE Iowa for out-of-town customers?
Yes, the Howard Johnson by Wyndham Waterloo Cedar Falls hotel is nearby, offering convenient accommodation options for out-of-town visitors.
How can nearby businesses near RainSoft of NE Iowa assist customers?
Nearby services like Dizdarevic Construction or Builder FirstSource can help customers with construction or building supply needs, complementing RainSoft's water treatment solutions.
How can I contact RainSoft of NE Iowa for customer service or inquiries?
You can reach customer service via email at customerservice@rainsoftneiowa.com or by calling the main phone number at +1 319-233-2038.